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Customer Reviews of AutoNation Toyota Arapahoe

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801 reviews
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  • Great service from Nicole!

    5 out of 5 starsby Kylee.b on 09/09/2024
    updated 09/19/2024

    I had a recall appointment today, and my advisor was Nicole Ocasio-Rodriguez. I’ve been coming here for years, and today was by far the best service I’ve ever received. Nicole explained things to me in plain terms, was very communicative, and made the process seamless.
    • Hi Kylee, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Arapahoe! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Heath Knoll on 09/22/2024

  • Oil change with Zach

    5 out of 5 starsby Kesh777 on 09/04/2024
    updated 09/13/2024

    Thorough fast honest
    • Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

      by Beckett Adams on 09/15/2024

  • Excellent Service Department

    5 out of 5 starsby RickpCo on 09/10/2024

    Professional and friendly service. My car was ready before the promised time for the estimated cost.
    • Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

      by Presley Palmer on 09/12/2024

  • Autonation Toyota Arapahoe-Toyota Sienna 24

    5 out of 5 starsby alita99 on 09/06/2024

    Our family is so thankful for the staff at Autonation Toyota Arapahoe! We upgraded our 2010 Rav4 to a 2024 Limited Toyota Sienna. We crossed paths with a stellar team: Alex Valerko, Joshua Irwin, and Hunter Lippincott! They ensured the process for our family was fun, efficient, and flexible. Alex Valerko led our sales and financing with Hunter. He was transparent and ensured our packages and add-ons were met during the build phase 2 months prior to finalization. He was knowledgeable and extremely personable with our family. He even got them free dealership goodies! Totally flexible with us from start to finish. Appraising our RAV4 with Joshua was great. Joshua accommodated us since we drove 2 hours with a newborn and forgot documents which we signed and mailed after the purchase. Hunter made financing relaxed, fun, & easy! He was super supportive of our family’s purchase and gave us great deals on our vehicle. We are forever a Toyota family thanks to this awesome and authentic team!
    • Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Gabi Porter on 09/11/2024

  • Great Customer Service!

    5 out of 5 starsby McKenna M on 09/07/2024

    Friendly and knowledgeable staff!
    • Hi Mckenna, thank you for taking the time to share your feedback with us. We look forward to your next visit! Take care!

      by Aurora Saccone on 09/09/2024

  • Keisler Lugo

    5 out of 5 starsby Sienna2022 on 08/30/2024
    updated 09/06/2024

    The Autonation service advisor Keisler Lugo is by far the best service advisor I have yet to meet and work with at Autonation Toyota on Arapahoe. Autonation should use him as the trainer for the rest of its dealerships. My past experiences over the past twenty years at Autonation has been anything but good until Mr Lugo came to greet my yesterday. It is only because I buy Toyota products that I am forced to deal with the Autonation staff. Mr Lugo makes me finally change my attitude about coming in for service.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

      by Beckett Adams on 09/06/2024

  • Cole the tech.

    5 out of 5 starsby Blakeee on 09/04/2024

    Cole serviced my vehicle.
    • Hi, we really appreciate your feedback! We hope to see you soon!

      by Aurora Saccone on 09/05/2024

  • Exceptional service

    5 out of 5 starsby Bedeus2 on 09/03/2024

    My service advisor, Lugo was excellent. He explained all that was needed for my car repair.
    • Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Stephanie Mavis on 09/05/2024

  • Fast great tire replacement

    5 out of 5 starsby Catherine on 08/21/2024
    updated 08/28/2024

    After a blowout I called to price two tires. With no pressure, Tony could order just the two in to be ready for the next day. The price was reasonable, so I asked if there was still a special discount for buying 4. There was, and I decided it was worth while to get all 4. He researched other brands when I asked if he had a better recommendation and he found one. There was no point to wait for another quote from Costco as this service can't be beat.
    • Hi Catherine, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by Nora Sutter on 08/29/2024

  • Toyota Service

    5 out of 5 starsby Johngri on 08/20/2024
    updated 08/27/2024

    Nicole was very efficient.
    • Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Paige Mason on 08/28/2024

  • Great Service, Trustworthy Salesman

    5 out of 5 starsby Noah B 123 on 08/19/2024
    updated 08/26/2024

    I had an excellent experience with AutoNation Arapahoe for my car maintenance. Scheduling was a breeze, and the service was prompt and efficient. Mike E, in particular, stood out for his exceptional customer care. He promised to get me floor mats, and even though it took two months, he delivered on his word when some came in with a trade-in. Mike's reliability and dedication to following through on his commitments truly impressed me. I highly recommend AutoNation Arapahoe for their top-notch service and integrity.
    • Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

      by Patty Sow on 08/27/2024

  • Excellent salesman

    5 out of 5 starsby Bullman on 08/19/2024
    updated 08/26/2024

    Ryan and Joe were amazing. Very professional, no pressure and a wealth of knowledge- answered questions with great detail highly recommend
    • Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

      by Patty Sow on 08/27/2024

  • Giovanni Review

    5 out of 5 starsby jchirita on 08/23/2024

    I had a fantastic experience purchasing my truck from Giovanni at Toyota Autonation Arapahoe. His professionalism, knowledge, and friendly approach made the process smooth and really enjoyable. He went above and beyond to ensure I got exactly what I was looking for. I highly recommend Giovanni.
    • Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

      by Patty Sow on 08/27/2024

  • Great Experience

    5 out of 5 starsby Carlyle on 08/22/2024

    Sergey was great to work with. His product knowledge is superb. Very professional.
    • Hello Carlyle, thank you; we appreciate your feedback! Feel free to stop by if you ever need any more help.

      by Aurora Saccone on 08/25/2024

  • Spacejunk 4Runner

    5 out of 5 starsby MamaWheeler on 08/21/2024

    Jason at Arapahoe Auto Nation has restored my trust in their service department. My 4Runner Pro needed its 60,000 service as well as the 65,000 service done. I expressed my concerns from past visits to Jason. He listened and expressed his apologies. Jason texted me often with updates of the progress of my Runner and a breakdown of costs. He was professional, personable, and has great communication skills. I feel that I can once again trust Arapahoe Auto Nation with my 4Runner!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Serenity Gibson on 08/23/2024

  • Taco check-up!

    5 out of 5 starsby Monica H. on 08/21/2024

    Excellent attention to detail when having my Toyota TRD Pro serviced at Auto Nation off Arapahoe 🛻 Ms. Nicole / service technician was on point- professional, personable and got it dine well! Ty! Monica ⭐️⭐️⭐️⭐️⭐️
    • Hello Monica, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

      by Harrick Newman on 08/22/2024

  • Oil Change 2019 Tundra

    5 out of 5 starsby RGH Tundra on 08/21/2024

    excellent service, Jacob was attentive and went above and beyond! Had an oil change done in 1 hour
    • Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

      by Harrick Newman on 08/22/2024

  • Great service

    5 out of 5 starsby Noam Bahat on 08/21/2024

    Great service and very professional. Trenton was very pleasant and patient. Great customer service. I was very happy at the end of the day
    • Hi Noam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Gabi Porter on 08/22/2024

  • Kyle in the service department

    5 out of 5 starsby Elenarene on 08/16/2024

    He is amazing at his job! Really stepped up to get me the help I needed.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

      by Kerry Valdez on 08/19/2024

  • Tundra

    5 out of 5 starsby E Williams on 08/16/2024

    Very friendly and did not try and sell me on things I didn’t need .
    • Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Niki Abney on 08/18/2024

  • Great service!

    5 out of 5 starsby KTRZzzzz on 08/05/2024
    updated 08/14/2024

    Appreciate the fast service on my car. Thanks so much!
    • Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Presley Palmer on 08/15/2024


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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi