Customer Reviews of INFINITI of Denver
Review type:
Best service ever!!
Bought a 2016 Honda Odyssey
by Mboshardt on 07/24/2018Had a great experience with Christina Chapman. She even drove the car to our apartment so that my wife could test drive it!Mboshardt, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Bought my first car!
by Keswecker on 07/21/2018I just bought my first car from Mike Burrows at Infiniti of Denver. Working with Mike was an excellent experience! He is very pleasant and really has the best interest of the customer in mind! Mike and the team at Infiniti made everything… super easy! would highly recommend them to anyone looking for a new or used car!Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. We will pass along the kind words to Mike B.
First experience - Great experience
by Bill on 07/22/2018First time Infiniti owners, first time service at Infiniti of Denver, great experience. Immediately paired with a service advisor (Clark Hearold), he was very professional, knowledgeable and efficient. Vehicle was serviced as promised and… ready when promised.Hi Bill, thank you so much for your positive comments about Infiniti Of Denver! We are happy to pass along your comments to the team here at Infiniti Of Denver! We hope to be of service to you again in the future. Best wishes, Infiniti Of Denver
Oil Change
by Habib on 07/18/2018I did an Oil change and Clark did a whole check up on the car. It is the good service.Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER.Clark will be excited about your kind words. We think he is pretty special, also.
Infiniti of Denver - Best Service Department in Colorado
by Siirola on 07/05/2018Infiniti of Denver's service department is the best of the best! This is why we continue to purchase Infiniti's for our family. We especially like working with Chris Madigan.Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Thank you for the 5 star review. We think you are 5 stars too!
Great customer service!
by Bully_Daddy on 06/05/2018Infiniti of Denver is the only place I take my Q50 for service. From scheduling to the service managers everyone is friendly and very welcoming. The service managers have always made me fill confident that my Q50 was serviced right.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great Service From Infiniti
by harrington2004 on 05/19/2018Chris at Infiniti Of Denver took care of me and did a great job. They completed the work in a very timely fashion and gave me clear communication throughout the process. Great job, I value their service.Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Harrington2004, thank you for the high star rating!
Your Service Department is Great
by Infinitigal12 on 05/17/2018I arrived earlier than expected, but they got started right away. As it turned out I had to leave my car for some work that would not be completed until the next day. They gave me a loaner and offered to deliver my car to me upon… completion, but as it turned out I had an appointment in the area the following day so I was able to pick up my car and return the loaner.Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Infinitigal12, thank you for the high star rating!
Consistent 5 star service
by MTMTMTMT on 05/14/2018Clark always takes great care to make sure I'm informed through every step of service work.Thank you again for taking the time to let us know how we did. We hope you have a great day! We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Stranded at DIA
by Lucytocolo on 03/20/2018Battery died. Infiniti of Denver sent a wrecker, kept a technician past closing, changed out the battery and sent us on our way. Clark was a welcome experience. Thanks again. The Greenwalds.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER. Clark will be excited about your kind words. We think he is pretty special, also. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER.
Service is Great but Car is Problematic
by calpez2000 on 03/02/2018My service manager is fantastic but I have had continued problems with the car itself. The car was a Used / Certified Vehicle and I bought an extended warranty so I have not been financially hurt but the amount of time I have spent on the… subject is becoming unacceptable. My feelings is that the certification process wasn't completed very well and the car was rushed to sell. Again, I appreciate all the help and timely communication but it has been frustrating having to deal with a tire pressure valve that wore out (5 visits), Issue with my roof rack and the rear door catching on the roof rack (2 visits), my front tires making a strange noise thus going to discount tire and them telling me it has do do with the Wheel. I took it to the already scheduled appointment I had for the roof rack and told them there is an issue with the front wheels and it resulted in replacing a major replacement of the front axil and bearings on the wheels. Had car back for 1 week and the rear differential ceased on the highway (while driving 65 miles an hour) and it felt the car exploded. Had car towed to dealership and it was fixed quickly and the technician test drove it and the service manager took it home for evening. I trust that the problem is fixed and have faith in their work. I hope my trip this weekend to the mountains will not be disrupted by more inconvenience on a car issue.Vehicle Repair
by ksmedley1 on 02/12/2018Great work, quality service, and quick response time to the work that had to be done. Service provider kept me informed of the work all along the way and I was completely satisfied with the quality workmanship. Thanks.We appreciate your positive review about your recent experience with us! Thank you for your kind words; we are happy to pass along your comments to the team here at Infiniti Of Denver!
Routine maintenance
by Kahaurora on 01/28/2018Chris is great with communication. My vehicle is always returned to me clean, and what I think is quality workmanship. Rarely have they needed to order a part, meaning repairs can be done immediately.Hi Kahaurora, we are very happy to have provided you with such a positive experience! Our goal is to exceed your expectations each time. Sounds like our team did just that. We look forward to your next visit! Take care!
Another Exceptional Experience at Infinity of Denver
by InfinityFan1 on 01/24/2018I had the time for my appointment wrong and was late. All the staff still treated me as they always do - like the most important person that showed up that day. They still got me in and out in a very reasonable timeframe. As always - 7… star service!Hi Infinityfan1! We're so happy we were able to help you out! Our goal is to exceed your expectations each time. Sounds like our team did just that. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Warranty
by COCHIInfiGuy on 01/17/2018My car was under warranty I had purchased with Infinity. Brian helped me so I believe he was unaware of it because I had just moved from Illinois to Colorado but Clarke figured it out and so there was no charge for the oil change they had… given me an estimate though for the tires, & I said Id think about it. They did switch over the rear ones which were older to the front and the newer ones which I'd purchased through Fields Infiniti of Glencoe to the back.Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER! If you have any further questions, please give us a call. We're always happy to help!
The Best Automobike Service
by HappyCust17 on 01/13/2018Clark Hearold is the best service advisor. I have worked with him for eighteen years on my vehicles. Thank you, Clark. One couldnt ask for a better service experience. So personable, professional, and caring. Infinity always does great… work.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER.
5,000 mile service
by Infiniti2018 on 01/13/2018Clark is always amazing. He is so through and when I asked for something special it was not an issue. My floor mats were very dirty and I asked it they could clean them when they washed my vehicle. They did a great job and no extra… charge. Normally they do not clean interiors when they wash the car as a courtesy. I have driven Infiniti's for many years and I can't imagine driving anything else.Thank you for trusting INFINITI OF DENVER for all your automotive needs We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER.
From 'first stop' to 'last stop'
by Colorado_Z_fam on 01/05/2018We've been looking at cars for over a year but since we had plans to move from WA to CO, it was mostly fact finding. One day we finally decided to simply test drive cars. We started with Infiniti of Denver and our first stop ended up being… our last stop. The sales agent was awesome. The car was everything we were looking for. We got good deal that fit us best. Our search was over.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER.
Great Service.
by JoanLidd on 12/17/2017updated 12/26/2017Clark Harold is an outstanding service representative. He is friendly, professional, and knowledgeable. He responds to requests for service in a timely manner and lets me know what service is appropriate for my car. I trust him to… take good care of my vehicle.Thank you for trusting INFINITI OF DENVER for all your automotive needs Clark will be excited about your kind words. We think he is pretty special, also. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER.
Wonderful experience at Infiniti of Denver!
by pleilenb on 12/01/2017Luis Ramos was our salesperson. He was knowledgeable, friendly, and helpful throughout the entire process. I didnt know buying a car could be so pleasant. Felt taken care of from start to finish. The service here is great; highly… recommend.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER.
LeShun Veasley
by Ftrujillojr1 on 11/20/2017Great salesman, very knowledgeable about cars. Very polite and friendly, easy to work with. Took care of Mary needs. Will recommend to family and friends.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER.
INFINITI QX55
INFINITI QX60
INFINITI Q50
INFINITI QX50
INFINITI OF DENVER is a Colorado-owned, luxury automobile dealership providing sales and service of new INFINITI and pre-owned vehicles. Serving the local community since 1993, INFINITI OF DENVER is dedicated to being “your neighbor down the road.” The owners, sales consultants, service technicians and all staff members bring this caring, personal approach to life through high-quality customer service, convenient hours and location and a steadfast commitment to giving back through hometown philanthropy. INFINITI OF DENVER is also proud to offer unique, premium benefits to its customers, including free INFINITI loaner vehicles, valet pick-up and delivery and 24-hour roadside assistance. INFINITI OF DENVER was the only car dealer awarded the Denver Post's Top Workplaces in 2017. The honor was based off of our employees surveys.
Learn more about INFINITI OF DENVER at www.Infinitiofdenver.com.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Nebraskans - We love love love this. :) Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be thrilled. Congrats on your new QX60 and we are so happy that you and Heather were excited about the birthday surprise. Hope you enjoyed the cake! We look forward to seeing you in the future and It is customers like you that make our job so rewarding. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.
by Amy Smith on 06/10/2024