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Customer Reviews of Vista Ford Lincoln

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215 reviews
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  • great and efficient service

    5 out of 5 starsby edgeowner on 07/03/2015
    updated 07/13/2015

    i love the service.delivered as promised and stuart is the best service rep. and they washed the car.
  • PROMPT AND PROPER

    5 out of 5 starsby cebepe on 07/09/2015

    Prompt check-in. The brake service was properly performed, as far as I can tell. The price was reasonable. The payment process was improved from last time. The check-out process was smooth.
  • Great service

    5 out of 5 starsby Lary3024 on 07/09/2015

    I always have an excellent experience. Kenny Nazarian takes care of everything & is very professional, he is a tremendous asset to Vista Ford.
  • Great service

    5 out of 5 starsby Bosleys on 07/07/2015

    Very friendly and helpful in a timely manner. Drop off and pick up on time too.
  • Great Job!

    5 out of 5 starsby AEBernardino on 07/06/2015

    Ken was great! He was easy to communicate with and was sympathetic to my situation.
  • Service

    5 out of 5 starsby BandD9265 on 07/06/2015

    Always professional, responsive, and considerate of time.
  • Another satisfying service

    5 out of 5 starsby Fabian4384 on 07/06/2015

    Service done, car cleaned, good job. I'm satisfied.
  • Quick, Easy, On-Time

    5 out of 5 starsby bobh4698 on 07/03/2015

    Service as always was quick, easy and on-time. The only thing i could ask for is a little "roomier" waiting room. I always wait and get work done on my laptop so there is no problem with my employer with me being gone. Just a suggestion...not a negative.
  • Servicce Review

    5 out of 5 starsby 6bubbie6 on 06/23/2015
    updated 07/03/2015

    Great service, as always! The employees from service reps to cashier are always helpful and very professional! Bravo to Vista Ford!
  • Service

    5 out of 5 starsby sgvelazquez on 07/02/2015

    The experience was good, I like dealing with my service advisor, Steward Henton, its always a pleasure dealing with him.
  • The service department is run efficiently

    4 out of 5 starsby hawkeye4077 on 07/01/2015

    The service was done efficiently - on time. The individuals were kind and accomodating.
  • Fair and Reliable

    5 out of 5 starsby wanderlust1800 on 06/29/2015

    I appreciate that the service was inexpensive, they didn't try to upsell me anything, and they washed the car!
  • Amazing Service, Kind and Friendly associates

    5 out of 5 starsby alohasusan on 06/29/2015

    Greg in the service department helped us. He is so kind and professional. It was the first time we have take our car for a maintenence check. It was fast and efficient. Al Estone the salesman called me for my birthday. It was very thoughtful.
  • Yes' 6-Noes 0

    4 out of 5 starsby Batoms1 on 06/19/2015
    updated 06/26/2015

    Made an appointment...took my Explorer in...told the pleasant fellow what I needed...within 20 minutes I was in your shuttle with quiet music playing in the back ground, a few verbal pleasantries and I was home....approximately 90 minutes later I received a phone call ..car was fixed ...... I was given several no pressure recommendations....shuttle picked me up...you know, your drivers are really nice................the lady in the office was very busy but she's so efficient she didn't even break a sweat......thanks to the guys who fixed my car and to whom ever washed the three months of dirt off my Explorer.........question #2 above.....does that mean you can take your vehicle to Vista even if you didn't buy it there? ...............thanks
  • Vista Ford Rocks

    5 out of 5 starsby RBExplorer on 06/23/2015

    I purchased a 2015 Ford Explorer XLT. Alan Nanas helped me greatly, especially when he introduced us to Steve Paul. Steve was my advisor, and was awesome. Steve was patient, understanding, informative and knowledgeable about all facets of the vehicle and the transaction. Coming off a bad experience at another dealership where I cancelled a deal, Vista Ford was a breath of fresh air. I will certainly recommend Steve Paul and Vista Ford to family and friends any time. And I look forward to working with them again when my lease is up. Wonderful experience!
  • Service review

    5 out of 5 starsby Transit1186 on 06/10/2015
    updated 06/23/2015

    Kelly Eubanks is my service point representative. He has done an excellent job. He listens intently about my concerns and is diligent about resolving any issues I may have. Kelly Eubanks is an asset to your organization and represents you very well.
  • I don't understand

    5 out of 5 starsby Nothankyou6079 on 06/01/2015
    updated 06/15/2015

    Good hot chocolate and cookies. Service advisor Ken Nazarian (sp) is great. Because of him and Jeff Harkness, I look forward to bringing my vehicles in for service.
  • Great Service

    5 out of 5 starsby lakergurl4u on 06/12/2015

    I have brought my focus into Vista Ford a number of times for the known transmission issues association with 2012 models. I live in Simi and have taken my car to Simi Ford and will never take it back there again, I prefer Vista hands down. The service managers and employees are always SO helpful, courteous, and explain everything in full detail. I especially want to say thank you to Stewart, he is wonderful and a pleasure to work with. The cashier/front desk employees are super nice and even the shuttle drivers. I ended up selling my 2012 focus for a 2014 manual trans focus and love it. I will definitely be bringing my new car to Vista for servicing.
  • Great service

    5 out of 5 starsby blitzint on 06/12/2015

    Ken from the service dept was great! He help me get my car fix asap, also got me a loaner quickly and keep in touch on the progress with my car.
  • great overall

    5 out of 5 starsby violet6780 on 06/11/2015

    Ken was professional and very helpful. The waiting room was clean and I appreciated the coffee.
  • vista ford is the best!

    5 out of 5 starsby feldmanr25 on 06/11/2015

    i've been a "lifer" at ford and do not intend to ever leave vista! they are the best. the service is, hands down, the greatest. i feel so fortunate to have them. i live about 25 miles away and have another dealership closer, but will always "drive the extra mile" to vista. ken nazarian is THE BEST. i've known him for years. he's honest, timely, and constantly communicates updates. this is rare! i love vista ford!

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