Kirby Subaru Of Ventura
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Customer Reviews of Kirby Subaru Of Ventura
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Safe and comfortable!
by Kris Nordin on 06/09/2025
Francisco was professional and knowledgeable. I got just what I wanted, a newer, low mileage vehicle that I feel safe and comfortable in.
405 reviews
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Great treatment
by Great treatment on 03/26/2021First experience with this dealership and what a pleasant one it was. Treated with courtesy, respect and enthusiasm at every step. Scotty the internet manager and Robert the onsite guy were both excellent. The Dealership goes above an… beyond the norm to make sure you have a positive experience, wish they all acted this way, highly recommended!Best car dealer
by Susan on 03/26/2021Great service start to finish, including finance. Mark was awesome.Amazing Service and Works with You
by Stacy on 03/22/2021As soon as I pulled up Erik Soltan was very welcoming and accommodating. He took the time to ask the right questions, gave his honest opinion, and broke down the information to my advantage. Bottom line they will help you with the car… that you want at the price that you need! Much recommended!My dream forester
by Lillie on 03/21/2021I always feel like I’m taken care of at Subaru and feel heard when I speak. Thank you guys for always explaining every detail to me and answering all my questions without being forceful or overbearing. I was shown a good amount of cars but… knew what I was looking for. Eric helped me purchase my dream used Forester and I really am loving it. So spacious and groovy. -LillieNo need look anyplace else .
by Kirby Subaru on 03/13/2021Unparalleled professionalism throughout the sales process.. In and out in 2hrs , no pressure, nothing but “Subaru Love” there and even on the bottom line .The internet never lies!
by Robert on 03/10/2021Matthew A. in internet sales was awesome! His 'no pressure' approach was truly that. He was patient, caring and transparent. Everything he said was up front and honest. We had a semi-complicated sale having an RV as a trade and Matt did… everything he could to coordinate the two transactions and make the process easy. I've purchased many cars over the years and this was one of the most enjoyable. I do have to give kudos to Adam Q. in finance as well. We had such a great time talking about camping it made an otherwise dull and confusing step fun and interesting!Second Purchase
by Michael Mishou on 03/07/2021When I couldn’t handle my Wrangler as a daily driver I went back to Kirby and Bob “Indy” Thacker and got a great deal on a 2018 Outback with bumper to bumper coverage. I lowered my payment and insurance costs and I'm happy to be bck in a… Subaru. My fourth one!2021 Outback
by Happy Customer on 03/07/2021Just Traded up from a 2018 Outback to a 2021 Outback, Love it ! Kirby Subaru is the BEST dealership! I’ve leased three cars from them and each time, the experience was top notch. Henry was my sales person the last two times. He’s… friendly, knowledgeable and goes out of his way to make my experience comfortable. Joey is the Trade Up Manager and was a pleasure to work with too. He was able to come up with a new lease that I was comfortable with. Val in Finance was friendly and efficient, getting me on my way as soon as she could. Lastly, Kirby Subaru’s service department is another factor that keeps me going back. The Service Writers are friendly and know how to keep a customer happy, of course the technicians must be awesome too since my car is always in and out fast and running great ! Thank you Kirby Subaru for another great experience.Awesome
by happy customer on 03/07/2021Very friendly atmosphere. Transparency throughout whole process. Robert Papandrea is the best...Robert was great!
by Lisa on 02/28/2021My experience with Robert was great. He was professional, knowledgeable and kind. He went above and beyond by coming to SB to pick me up and take me Ventura to buy my car!Very professional salesman
by Kirby Subaru on 02/19/2021updated 02/26/2021Working with Rick Mueller in sales and him showing all features in my new car was extremely informative and very helpful. He was patient and was not a pushy salesman. I recommend if shop for car speak and will not be disappointed. Happy… Subaru OwnerKirby Subaru Treats Customers Like Stars!
by The Big O on 02/26/2021Robert Papandrea, the internet Italian guy was excellent. His Manager Howard was also very professional. And this is coming from a former Sales Consultant from a competing brand, they guys are great!Help from Bob
by Doug Parker on 02/25/2021Bob Thacker was very helpful with our purchase of Subaru Legacy. He was knowledgeable, patient and a pleasure to deal with.Excellent customer service
by Roberto Cano on 02/23/2021Thank you Francisco Vazquez for the excellent service and you patience.Amazing, hassle-free customer service!
by Marina on 02/22/2021Negotiated new Subaru Crosstrek car lease with Tony Lee over text / e-mail prior to coming to pick-up the car. This was our second interaction with Tony (signed our first Subaru lease with him back in 2018). The man is down to earth, no… b.s. straight-talker. He's honest (a rarity in car sales!), direct, shows whatever paperwork customer requests (no questions asked), and is just a pleasure to talk to. Super easy to deal with, Tony made the entire experience quick and simple for us. Highly recommend Tony Lee & Kirby Subaru for a hassle-free car purchasing or leasing.Love Our New Crosstrek!
by Glenn Torres on 02/22/2021Just bought a new 2021 Crosstrek, and we love it! We went to Kirby Subaru two times, both times dealing with Robert Papandrea. He had us take a test drive and we talked about what our budget was, what model and trim we were looking for and… what kind of features and service we could expect. We left to think about it and came back the next week after emailing back and forth with Robert to make a deal. This was our first car purchase, and it was a very smooth and easy process. Thanks Robert!Transparent non pushy sales
by Adam P on 02/18/2021Fantastic dealer. Jim Read (internet sales) was not pushy and didn’t throw slimy sales talk on me. Was very accommodating to my requests for test drives and helpful. Good inventory at the dealer and conveniently right off the freeway.… Transparent as well.Subaru Impreza
by New Subaru Lessee on 02/18/2021Fleet manager dropped the car and explained everything thoroughly. Thanks for the good experience.Great Price!
by Troy on 02/16/2021Eric Soltan at Kirby Subaru of Ventura made for a very efficient and pleasant car buying experience. I was looking to purchase a new Crosstrek hybrid and checked Subaru dealerships throughout Southern California for one with my preferred… options and color. Eric was very responsive and quoted the best price. I purchased the vehicle I wanted at a great price!So glad I went here
by Jacques on 02/10/2021Bill Moeschler was our sales guy and did a great job. I searched through both the Honda and Toyota dealerships before checking out the Subaru lot. I'm really glad I went there. These are much more solid cars. A lot less haggling and the… whole experience was shorter than I expected.Easy-breezy
by CAG on 02/08/2021I leased a 2021 Outback. Tony Lee was kind enough to bring it to me. He was great! He went through the paperwork with me and then explained the new features to me (I turned in a 2018 Outback). It was easy-breezy. Please thank Tony for me.
Subaru Crosstrek
Subaru Outback
Subaru Forester
Subaru Solterra
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