Customer Reviews of AutoNation Honda Valencia
Review type:
Genuine, No-Pressure Experience – Ask for Gilbert!
by Michael Gonzalez on 07/03/2025From the moment I arrived, Gilbert made the experience feel different in the best way. He was professional, upfront, and took the time to understand what I wanted. I told him what I felt was a fair deal and what would make me happy enough… to buy that day. He didn’t try to talk me into anything or give a typical sales pitch. He simply made it happen. They had the exact car I wanted, in the color I was looking for, with multiple options available. Gilbert was also very informative and even showed me better deals on older models in case I was focused on getting the absolute best deal. That showed me he actually wanted to help me pick what worked best for me. The finance process was quick, clear, and stress free. The manager even came by to personally thank me for choosing AutoNation. Start to finish, this was the shortest time I have ever spent at a dealership. It was efficient, respectful, and honestly enjoyable. Pros • No pressure or sales games • Had the exact car and color I wanted • Friendly and professional staff • Extremely fast process start to finish • Transparent pricing and helpful options Cons • None during my visit I will definitely be returning here in the future and recommending Gilbert to family and friends.New HONDA CRV purchase
by Appeshreddy on 07/30/2024I had an exceptional experience with the sales team at Honda! Within a short time and with no big conversations, Sales Manager Sanjay Gupta made the process really simple. Highly recommend!We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
Great Buying Experience
by LovemynHonda on 07/22/2024I was happy to be able to deal with my salesperson, Christian, online first. I had the price of my vehicle and an estimated value for my trade-in vehicle. Everyone was super nice and helpful! Christian knew everything about my car and was… very customer oriented. Easy buying experience!Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Sanjay Gupta
by PWR1968 on 04/12/2024Sanjay was an absolutely amazing connection at Honda. His help was so appreciated.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Valencia Auto Nation- Yesenia
by Yesenia on 04/10/2024She's a great sales rep. Helped us through the process.We are pleased to hear you had such a positive experience with us, Yesenia! If you ever need help, just give us a call. Happy motoring!
Car purchase
by AnnMarie on 04/09/2024I had a great experience at auto nation. Abel worked well to get me in the rebate I wanted to be in without extending the terms. He was patient and had great customer service.Hi Annmarie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
The maximum stars - 10
by bonray1152 on 03/09/2024Sanjay was the greatest, very helpful, eager to please, knowledgeable and accommodating. Loved working with him. Made the experience very pleasant.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Service
by anomalous on 02/21/2024Very satisfied. Great customer service. Gave great advise and answered all my questions thoroughly. Catered to all my needs. Thanks!Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Leased my new 2024 Honda Accord EX!
by Felix V on 02/16/2024Bryan Gelfand was a huge help in getting the car I wanted at an affordable price! He was well informative about the car features and made sure I understood them. He also made sure I understood the offer options to choose from rather than… pressure me to make a sale.Hi Felix, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Valencia. If you ever need help, just give us a call. Happy motoring!
Very pleased with the Car & Sales Experience
by draxus42 on 02/13/2024We found AutoNation Honda in Valencia from the Internet and their website showed that they had exactly what we wanted online at their dealership. We called and made an appointment for the next morning (since we knew exactly what we wanted… to buy), They had the car up front waiting for us when we got there for our appointment. The sales experience was pleasant and the salesman we dealt with, "Sedrik", was friendly and seemed very knowledgeable (he and was able to answer all of our questions we had during the test drive, and the very few he couldn't, he found an answer for us quickly when we got back to the dealer lot). He also said to feel call if we had any other questions afterwards and followed up several days after to make sure everything was good and answer any questions that might have come up after we'd had the car a little while. Both my wife and I test drove it which confirmed our decision that this was the car for us. The negotiation and finance paperwork took a fair while, but not unlike any other experience (and definitely not any worse) than I've had with a car purchase. Ultimately I believe we got a good deal on the car. "Chris" on the finance side was very thorough and walked us through the paperwork process making sure that we understood everything and explained anything we didn't. My wife drove off the lot smiling ear to ear in our new 2024 HRV. They seem to be committed to making sure that there customers are satisfied with their vehicle purchases, even after you've bought your car and left. Based on this experience I'm sure we'll look to AutoNation Honda again for our next car when the time comes.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
No negotiation required
by Ralph on 02/07/2024I wrote an e-mail to them, told them the exact car I was looking for, the out the door price I was willing to pay, what I had for a trade in and a request for the numbers in writing. Boom, done, no phone calls, went and got the car.… Clearly the best car buying experience everWe are pleased to hear you had such a positive experience with us, Ralph! If you ever need help, just give us a call. Happy motoring!
Great Dealer!
by DJWrecksLA on 02/04/2024It’s been 8 years since we bought a new car and things have definitely changed. We were looking for a 2024 Honda Pilot and I was looking online for the color and model I wanted. Valencia Honda had it so I reached out and Jake B from sales… got back to me. He was such a nice guy and they have no hassle pricing with minimal dealer add-ons. We decided to go ahead and pick it up and Jake B from sales and Johnny from finance helped us throughout the whole process. Overall a great experience! Thanks for the new car!Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Krilanovich
by Cherylross on 01/14/2024Very good from all at the dealership. The sales person Abel Valencia did a great job and spending plenty of time with us and informative about the carHello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
Lost and found
by Laura on 12/20/2023Christian helped me find the vehicle I wanted!Hello Laura, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
CRV
by Ricardo on 11/21/2023Very nice, knowledgeable personnelHi Ricardo, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
AutoNation Honda of Valencia A+
by Robert P on 11/19/2023AutoNation Honda of Valencia provided excellent customer service during a new car purchase. Christian Soltero made the sales process very easy.Hi, we are pleased to hear you had such a positive experience with us, Robert! Don't hesitate to call us if you ever need anything. Be safe on the road!
Honest Dealer
by Joan Cambre on 11/15/2023We could not be more grateful for the treatment received from the Autonation team in Valencia, especially Ms. Lisa and Mr. Chris. In our case we purchased a used car but they treated us as if it were new, they made sure that we get the car… in perfect condition, with oil and filter changes and recalls up to date, we cannot be more grateful, we 100% recommend visiting this dealer, Thanks again.Hello Joan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.
Exceptional service
by PGL_CPL on 11/03/2023The service provided by Bryan Gelfand was exceptional. He was very cordial and explained the vehicle’s features thoroughly. The best experience that my family and I never experienced in our dealings with another Honda dealership in the… valley.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Highly recommend
by Tom Thompson on 11/01/2023Returned to power Honda after 13 years (and not to replace our 13 year old Honda, it was to replace our Ford) anyways, I’ll keep the story short, and just talk about what amazing experience we had a power Honda. Isaac, our salesman was… fantastic well only in the auto sales business for one year he was very professional, and knowledgeable about the vehicle (2024 Honda CRV) that we bought. If you’re looking to replace a car or just buy a car and want to enjoy the experience of no pressure and someone who is very knowledgeable, I highly recommend Isaac.Hi Tom, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Car and Good Dealer Experience
by Daniel A on 09/02/2023Dealer salesperson (Lisa Plowman) was very knowledgeable and attentive. She was very responsive to my requests and took care of everything I asked her to do. I never met a dealership manager per se so I have no feedback regarding overall… dealership management. CFS (Certified Fund Specialist) Manager Johnny Rodgers was very nice and very friendly. I removed 1 star because the process took 2 1/2 hours even though I did not need financing. I thought this was far too long. Overall it was a good experience and I would recommend this dealership. It was nice to see actual cars in inventory again. I have been in the market for about a year and pricing has finally started to be realistic (MSRP pricing) and inventory is improving.Hello Daniel, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!
Lease turn in & Purchase of new vehicle
by TOMMY A P on 08/21/2023Current lease would term -out in December 2023.. Decided to turn in early and (cash) purchase a new Honda HRV Sales and finance staff were very helpful and processed the transaction in an orderly and efficiently.Hi Tommy, we are pleased to hear you had such a positive experience with us. Oour Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Michael, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Valencia. Thanks for the recommendation, and have an amazing day!
by Nyla Silvester on 07/08/2025