Customer Reviews of Paradise Chevrolet
Review type:
470 reviews
Sort by:
Great service at paradise Chevrolet
by Sdsueric on 12/31/2015Geoff did a great job. My car was serviced quickly and was ready when I needed it. Great service I definately recommend.Cadillac level of service
by andrekka on 12/30/2015Chris took excellent care of me this time around and was very apologetic for the last time. I felt valued as a customer and was satisfied with the amount of time the service took. They also found the problem and solved it when the… diagnostic machine could not! This is the level of service I expect from Cadillac and I'm very satisfied.Purchased New Malibu
by HGobran on 12/20/2015updated 12/29/2015Test drove several vehicles both at Paradise and other dealers. Paradise by far had the better sales people as they were not pushy, didn't try to get you to buy the 1st car you test drove. Lance was professional and spent the time to… find me the vehicle in my requested price range. I was thinking that I was going to be buying a used vehicle. He was able to get me a new vehicle at the price and features as I was looking for. As we test drove the first vehicle, I told him what I didn't like and about the vehicle. He then said he knew what kind of vehicle I would like. He found me a new Malibu. Sure enough it was the vehicle I liked and had the features and price I was willing to pay. Lance and Cody were exceptional. I was more than satisfied with my deal and the service I received from them and the rest of the team at Paradise.1
by ATS_ED19 on 12/17/2015Frist time with a rep other than Doug. Paul was just as helpful, friendly and professional. The people make the difference, but this tells me the culture is being driven from the top. Please keep doing what you're doing.Service way above expectations
by Bette_CPA on 12/07/2015updated 12/15/2015Doug did an excellent job of solving all my problems while reducing my costs. He went way out of his way and it really paid off. He saved me more than $200! Thank youParadise Chevrolet Service
by FredFox on 12/15/2015It's all about your service advisor; as a former owner of multiple high-end cars including CTS-V, XLR, BMWs, Mercades Benz known for their excellent service policies, your dealership exceeds them all...the personalized service and follow up… from my advisor, Jeff Hunt, (even when the advisor is on his day off) is the difference. Since the Stingray is a relatively expensive car, certainly for the Chevrolet marquee, I really appreciate the white glove service including the provided car rental...Purchase of Cruze at Paradise Chevrolet
by OscarProfessor on 11/09/2015updated 11/24/2015Paul was absolutely very friendly and accommodating, and made the buying experience a pleasant one. I will certainly recommend him and the entire Paradise team to my friends and colleagues.2016 Corvette StingRay
by Barry_Simmons on 11/23/2015I was very pleased with the customer service from the entire staff. I would definitely like to mention by name: Steve Burchfield, Lance Orosco and Ryan Tracy. Lance was very professional, knowledgable and personable. Every question I… asked, Lance had an answer for me. He definitely knows his product and I will personally seek him out again for a future purchase. I was definitely blessed to get Paradise "A Team".Your kind words mean lot to us, Barry. We appreciate your feedback and are happy to hear that Steve, Lance and Ryan were able to meet your needs. At Paradise Chevrolet Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best regards, Todd Tracy General Manager, 855-902-2299
Great customer service
by Marvnell on 11/18/2015I was happy with the treatment and courtesy that was shown me by Paul and the folks at Paradise. I would have no problem going back and buying from them again.Hi Marvnell and thanks for your kind words! We appreciate Paul as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like and follow us on Facebook to catch the latest service specials. Best regards, Todd Tracy General Manager, 855-902-2299
Cadillac
by OscarTeposte on 09/26/2015updated 11/13/2015Always friendly and helpful. Hot coffee and doughnuts in waiting area is always a plus!! The computer area allows me to get some work done while I am waiting.Service at Paradise
by Ruby_red1 on 09/22/2015updated 11/13/2015Service advisors are always so nice. However, the girl who makes appointments is not so nice. She sounds like she just doesn't like their job. She's not nice and her passion for helping over the phone was horrible. Sorry, I did not catch… her name. My service advisor was awesome! There was one girl at the service center that was really nice and very willing to help when I was physically there. I didn't catch her name. Also, I was bothered by the wait time for the shuttle ride home. I wanted for an hour before I got a ride home. Unfortunately they stated there was some kind of confusion.paradise chevrolet
by waasabi on 10/22/2015updated 11/13/2015The service at Paradise Chevrolet is always great. If the service is going to go beyond the time I was quoted they will promptly let you know. The free shuttle service is very helpful.Excellent Sales and Service
by KarlGluesing on 10/22/2015updated 11/13/2015This is the second new Cadillac we have purchased from Paradise. As expected we were completely satisfied with the experience.Karl, we love hearing about customers who have a great experience at Paradise Chevrolet Cadillac and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best regards, Todd Tracy General Manager, 855-902-2299
Excellent Service
by James_Jones on 10/22/2015updated 11/12/2015I was there for a routine oil change, I was offered coffee and donuts in the comfort of large relaxing room with plush chairs, while I waited. The excellent service and wonderful atmosphere made the short wait seem even shorter.. I will… gladley return to Paradise Chevrolet for service.CHevy
by Jeret6975 on 10/16/2015updated 11/11/2015We would not go anywhere else. We purchased our Truck at your dealership and have been getting it serviced their ever since.Survey
by Ordonezanna on 10/24/2015updated 11/11/2015It was great. We were satisfied with the information we received and all questions were answered. We were able to get a satisfied interest rateThank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again! Best regards, Todd Tracy General Manager, 855-902-2299
2015 Colorado Normal Quirks
by Marauder85 on 10/14/2015updated 11/10/2015Curtis Brown went above and beyond to fix my truck problem. Curtis addressed all my concerns with the truck but unfortunately for me the problems appear to be inherent normal quirks associated with the 2015 Colorado.Wonderful Service Department
by Jmorton1971 on 10/03/2015updated 11/09/2015Have been in several times since I purchased my car at a dealership in San Bernardino (due to specific options I was looking for on vehicle and inventory was not available locally) paradise has been very helpful and professional. I owned… a car from them about 15 years ago and did not have the same service as I have in the most recent 3 years so whatever changes you have made they have made for a much better experience and would always recommend paradise they go above and beyond to try to accommodate and helpGreat service and friendly staff
by Lany_78 on 10/03/2015updated 11/09/2015Scott always do a great job, very professional and friendly!i love the new look of the place and of course the donuts and coffee!you can't find that in any dealership!great service
by Marc_Allen on 09/12/2015updated 11/04/2015It was a great experience not only did I get the car done I still had enough time to get all the other things I needed to have done before my trip out of state. It pays to have a good service department and staff.Great service staff
by nickdanimatt on 09/18/2015updated 11/02/2015The service staff was very friendly and prompt with reporting their finding about my vehicle. I was very pleased with the service I received.
Chevrolet Silverado 1500
Chevrolet Tahoe
Chevrolet Equinox
Chevrolet Blazer
Videos
About our dealership
Paradise is a family owned dealership committed to our customers. We show our commitment through our dedicated sales department, ensuring that you are 100% completely satisfied with your vehicle purchase experience, with our award winning service department, parts department and body shop. The Paradise Advantage is designed just for you, our valued customer.
What sets us apart
10 YEAR/150,000 MILE
POWERTRAIN LIMITED WARRANTY
When you purchase or lease a new or pre-owned vehicle from us you will receive a 10 Year/150,000 Mile Powertrain Limited Warranty (*most vehicles included)
Paradise Chevrolet Cadillac has received the Chevrolet Dealer Of The Year Award 6 Years In A Row!
Amenities
- Complimentary Loaner Cars
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Oscar, we appreciate you taking time to leave us a great review! We are pleased to hear Paul did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Todd Tracy General Manager, 855-902-2299
by paradisechevy on 11/24/2015