First Honda Simi Valley
Customer Reviews of First Honda Simi Valley
Review type:
Great experience!
1st Honda
by Angela on 09/11/2021William Batch was the salesman that help me. He was very knowledgeable about the car I purchased and placed no pressure on me to buy. He also worked to negotiate the financing that worked for me. Bill was very personable which made it… pleasant to work with him.Thank you for this amazing review! We really appreciate your business. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Great customer service
by MarOcean on 09/06/2021Edwin our salesman was very personable and new the product he was selling. He was helpful without pressure if us.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Excellent service!
by Austin on 08/31/2021The staff is incredibly friendly, courteous and knowledgeable. My car's maintenance was done fairly quick and it drives the same as it did the day I bought it. Thank you for the excellent service!Austin, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Purchase of a Honda Accord Touring from First Honda, Simi Valley, CA
by Shanie on 08/15/2021The customer service. Albert Rodriguez, was willing and patient to work with with me on reviewing two Honda models to determine which would be best for my lifestyle needs. Albert and Dean were not pushy and genuinely understanding of my… budget. Best car shopping experience I have had in 20 years. Thank youThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Great experience at First Honda in Simi Valley
by Pierre on 07/21/2021Albert was enjoyable to do a deal with.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Excellent customer service
by Nolan on 07/18/2021John in the service department was very friendly and helpful. Good customer service is really important, especially these days, and John delivered beyond my expectations.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
First Honda Service
by Axl on 07/14/20211st Honda SV dealership’s service desk advisors ensure my repeat business. They recognise and greet me by name, some not only when I arrive but even when I call to schedule appointments. (This is why I miss some who have moved on - because… they establish a work relationship with customers, they don’t act like they’re annoyed to have to help you like some other places.) In addition to friendly service advisors, there’s a mechanic who remembers to ask about my vehicle. Then there is that one parts advisor who always takes time to explain any parts order if I have questions. When the manager sets out to greet me too, well, that is what it’s all about for me. Other people may need fast and efficient service, progress reports while work is ongoing, available sales reps who aren’t overly aggressive. Guess what? Stop by and see for yourself if you’re in the area.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Helpful Honda People?????
by Alicia on 07/10/2021My commute to the dealership was short. I didn’t appreciate having to bother asking friend to pick me up because your shuttle wasn’t available and no one offered to drive me home in one of the multitude of cars on the lot!!!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
service at 26000 miles
by Kest on 06/19/2021PromptnessThank you for this amazing review! We really appreciate your business. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Recall
by Elaine on 06/16/2021Very professional. Felt very safe during this Covid time. Car work complete earlier than anticipated.1st Honda of Simi Valley takes our customer safety very seriously, so I am happy to hear that you had a comfortable and safe experience with us. Until next time, take care! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Great Service Advisor
by Elizabeth_O on 06/05/2021I've always encountered wonderful Service Advisors there in the many years I've been coming, but Willie Burr is the best yet! Conscientious, polite, explained everything to my satisfaction.Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
1st Honda Service
by Robert on 05/29/2021updated 06/04/2021No appointment, I was squeezed in for important oil change prior to an RV journey towing our CRV. Thank you to the service dept. for this service and suggested maintenance needed.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
New vehicle lease
by Michael on 05/28/2021The staff was very friendly and understood what our needs were.Thanks for this awesome review, Michael! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive needs that you might have. Until then, take care! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Best experience buying a new car
by Tania on 05/28/2021Jose Morales our sales rep as courteous, professional and went above and beyond to meet our needs when purchasing our Honda Passport. He worked closely with Dean, the dealer's manager, to make sure we go what we needed. Thank you Jose and… Dean for the best experience in buying new car.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
First Honda of Simi Valley is a great dealership 5-22-21
by Walter on 05/22/2021Jose M. And Ozzie and Dean were very professional nice, clean, gave us a great deal with no crap when we picked up our new HRV. You have turned us into customers for life from Kathy and Walter Tribe 5-22-21. We love First Honda of Simi… Valley. We suggest First Honda of Simi Valley to all people who want a great deal and get treated with total respect.Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
1st Honda Simi Valley
by Frank on 05/19/2021Excellent, professional, friendly and "honest" customer service manager, advisors and staff.Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Honda Simi Valley customer service.
by Marisa on 04/12/2021The customer service is excellent and consistent. This is the only Honda dealership I have taken my Pilot because I trust the staff.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
#1!
by Matt on 04/01/2021Great communication & service... Thanks again Don!!!Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Phenomenal service
by Carlos on 03/24/2021The experience was phenomenal Noah, Justin, Juan,Johnny,Henry all care for your satisfaction on getting u the best deal possible and driving out satisfied that u got the best deal.Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Amazing and helpful
by Eduardo on 03/10/2021updated 03/17/2021Everything was explained very detailed.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
1st Honda Simi Valley
by BobV on 03/11/2021Friendly, courteous and professional.We appreciate the kind words, Bob. We look forward to seeing you again in the future! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Thank you for your wonderful review! We’re thrilled to hear that Johann and Bob provided you with a kind and caring experience at 1st Honda of Simi Valley. It’s great to know you felt no pressure during your visit and found the perfect car. We look forward to helping you again for your next Honda! Sincerely, Charles & Dean Honda Sales Management 805-306-1094
by 1st Honda of Simi Valley on 09/05/2024