Riverside Honda

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Riverside Honda
8330 Indiana Ave, Riverside, CA 92504 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
(925)
Recommend:
Yes (130) No (2)
Service Rating
(1092)
Recommend:
Yes (203) No (12)
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Dealership Service Review

service Rating
We’re big, and we don’t need you
Written by Eric B on 01/22/2025

Got a recall notice. Service time estimate: 1.5 hrs. Called dealer to make appointment. Service time estimate: 1.5 hrs. Show up for appointment. Service time estimate: 3 hrs. Service time: 6 hrs.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Riverside Honda on 01/24/2025
Dealer Response
Thank you for your feedback, Eric. I understand your concern regarding the discrepancies in the estimated service time during your visit to Riverside Honda. I appreciate you bringing this to my attention, and we strive to provide accurate time estimates to our customers. Please feel free to reach out to me directly if you'd like to discuss this further. Your experience is important to us, and we aim to improve. Thank you for your patience. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
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