Customer Reviews of BMW of Palm Springs
Review type:
Easy to work with
by Arcana on 01/07/2025
Ruben and Brody were very helpful and professional. Management should advertise vehicle price that includes all equipment added on (eg. GPS).
42 reviews
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Easy to work with
by Arcana on 01/07/2025Ruben and Brody were very helpful and professional. Management should advertise vehicle price that includes all equipment added on (eg. GPS).Purchase experience pleasant
by JackStuft on 11/17/2024Willing to work. Repeated test drives and dug up answers.Excellent Online Experience!
by Pchadwick on 05/06/2024Been driving BMWs since 1984. Always handled my purchases in person so this was my first online, out-of-state experience. Everyone I conducted business with were very professional and easy to work with. Assuming I get my car as described,… I’ll give them an A+.Great experience at Palm Springs BMW!
by Billy Mange on 04/26/2024We recently bought a BMW x7 from Palm Springs BMW and we have to say that the whole process was an excellent experience. From the moment my wife and I set foot on the car lot to the last signature on the purchase paperwork, we were actually… quite pleasantly surprised at how easy-going and comfortable the staff made the process. At no point did we feel ‘pressured’ by the salesman (George); contrary, we were immediately put at ease due to his easy-going manner and willingness to work with us. Signing the paperwork with Girberto upstairs in finance was so fast and easy. My wife and I were floored at how quick the process was. In the past I remember being in a small, cooped-up office signing reams of paperwork for what seemed hours. With Gilberto we were in and out in a little over half an hour! Needless to say, we will definitely be referring our friends to BMW of Palm Springs. Great job to everyone there! Billy & Lea Ann/ Beaumont, CABest in the Desert!
by Doreen Sabia on 01/14/2024As soon as you pull up to the service department, you’re greeted by these great guys that take your car and check your appointment and direct you where to go. If you’re lucky enough to get Savannah as your service rep., then you’re in great… hands. They stay in touch with you through the whole process and you get a great car wash when they are done! Nice to receive a video of what they found during inspection. Great group of peopleGreat experience with the service dept.
by JM from PS on 12/19/2023I used the BMW Palm Springs this weekend for an emergency flat and everyone in Service was professional, friendly, and efficient. Savana was a great service advisor. Best of all car was done 1 day ahead of when I thought it would be ready.BMW Service
by Rebel on 10/20/2023I take my wife’s BMW to Palm Springs BMW for service and is exceptional and personnel are great, when I take my ram truck I wish I had this type of service they’re horrible most dealers.Always Done Right
by BW92211 on 09/30/2023This is the best service department I’ve ever had. It’s a big reason I’ll get my 4th BMW from them.Good service
by Gerard on 08/30/2023Fabulous service, complete with video inspection. Didn’t take long for an oil change. Glad they checked everything else.Service worth the $$
by ken on 05/31/2023Great service, and a clean car delivered when promised.Fast and convenient
by MCW on 04/21/2023I’m from LA but spend a few months a year in the desert and always wait to get my car serviced out here. Customer service is really friendly, they are honest and don’t try to upsell you on extra work. Really happy with this dealership and I… will keep bringing my car here.Great service. Exceeds expectations
by Chicago guy on 02/15/2023Chris is a great service advisor. Sees things which must be done and makes sure they are completed on time. If I lived in the valley, I would buy and service my BMW there.Great Advisor!
by Doris Stephens on 10/26/2022Bryan Gacayan has always provided outstanding care and service. There are many other places I could take my Z-4 to be serviced, but I can rely on him to provide the correct information regarding the work to be accomplished.SALESMAN GOES THE DISTANCE TO SATISFY CUSTOMER
by Reggie on 07/13/2022My salesperson went the extra mile to make sure that I got the vehicle that I would be happy with!Fast and easy
by Aldon Cook on 02/02/2022Sales easy and attentive. Service slow and meaninglessGreat service and Service Advisor
by John R on 10/12/2021Service is always professional and timely. Bryan G my SA is excellent,Meh
by Anonymous on 07/20/2021Sales got the job done, however was not knowledgeable on BMWs.Amazing Buying Experience
by Jim H on 06/26/2021Knowledgeable , professional and very friendly team of people at Palm Springs BMW! They made the whole buying experience pleasurable. I would recommend anyone to at least make one of your buying options for a future vehicle.Great buying experience
by Mary Jane on 05/18/2021I walked into Palm Springs BMW and was greeted by George. He asked what I was looking for, provided options and allowed me to test drive three different vehicles that day. No pressure to buy whatsoever. George was so very patient and… researched different options I was requesting. Given all technological advancements and other buying options, it was a welcomed experience to deal with Palm Springs BMW face to face. When I returned to purchase, the closing process only took a few hours. Gil in finance was extremely professional and took his time answering all my questions. My experience was extremely positive all the way around and I highly recommend this dealership !DJ Ryan X5
by DJ Ryans X5 on 04/21/2021Very professional and communicative. This was our first service after assuming an existing lease through bmw financial. Service advisor went out of his way to help with paperwork and to make sure I was able to take advantage of the… service contract. A nice loaner car was provided and all employees that we encountered were exceptionally nice. Car was returned to us clean- they were even able to vacuum up all the hair from our Golden Retriever. Not an easy task. Overall a five star experience. Well done!Best customer service in California
by JandDW on 03/06/2021We go out of our way to purchase our cars from BMW Palm Springs!!! Paul and Sales Manager Dave are the best
About our dealership
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners.
indiGO Auto Group was founded on the firm belief of delivering a purchasing experience that consistently exceeds our clients' expectations. indiGO prides itself on providing a one-of-a-kind ownership journey. Each indiGO destination is led by team members who have in-depth brand knowledge and who are enthusiasts themselves. The team's passion and expertise provide comradery and unduplicatable shared experiences for all indiGO clients.
What sets us apart
In 2015 and 2016, Automotive News named indiGO one of the '100 Best Dealerships to Work For' in the U.S. and Canada.
Languages Spoken (1)
- Spanish