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Customer Reviews of Galpin Ford

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301 reviews
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  • Amazing!

    5 out of 5 starsby jrehwald on 09/14/2013
    updated 06/04/2025

    So, I bought a Mustang from Galpin a couple of days ago. I went specifically to Galpin because they happen to be the largest Ford dealership in the country and that being said, I wanted to see a large collection. I was amazed at how many Ford’s I saw over there. Probably have over a hundred of just Mustangs. There’s tons more. I was extremely content with my experience and the level of customer service I received. Especially by Micahel K., one of the guys working showfloor. He was absolutely amazing in every way and the kind of salesman I’d try to mimic if I ever wanted to be in the car selling business. This guy was straightforward, he was honest and not pushy at all. (which is definitely a plus). I never felt like he had other things on his mind. It was all about me; He was very focused on helping me. This is how I met Michael. I’m 18, and have been saving up for a car for a long time. I’ve always loved mustangs. My Dad is in the car business and used to sell Mercedez, and now just any kind of car. My dad wasn’t gonna pay for any part of my first car, and neither was my mom, so I decided, even when I got my license at 16, I was not going to buy a cheap first car. Some of you might say that’s foolish, but I wanted a nice car for myself to drive. I saved and saved and worked my but off, both from allowance savings and working as soon as I could get a work permit. When I got to Galpin I just walked around looking at cars. Most of the people there thought I was visiting with a parent and just happened to be browsing while that parent bought a car. Because of that, they paid me no attention. But, Michael. That guy noticed me looking at the mustangs and came over. We started talking cars, laughing. He was great. He enjoys cars, and knows a lot about them. He took me seriously as a customer despite my young appearance, which made me feel great! We looked at a couple of different models of mustang, different years, etc… and then I found the perfect one. I was sold on that Mustang right then and there, and of course, it was in my price range. So, then Mike went to work getting me the best deal he could. Man, can that guy work magic in his fingers and voice to make miracles happen. ?Guy got the paperwork done quickly and efficiently. Now I got myself I nice ford mustang to show off with. ?If you're seriously considering getting a car, call Galpin and ask for Michael K. If you live a ways from Galpin ford, still go. It’s an amazing experience if you do it right. So call Mike. Let him know you’re schedule so you can figure out when you’d like to come in and what you're looking for, that way when you arrive he'll have had some time to check. He’ll look at what’s in their current inventory, what the available options are, and the incentives you can get, etc, all based on what you’re looking for, or he’ll look if you have no idea. This will save you some time.? So, in conclusion,?I had a great experience there. Michael was amazing and I would definitely go back to see him if I ever need another car.
    • Thanks so much for your great review. I'm glad to hear that your car-buying experience went well with Michael. I will be sure to let him know about your great feedback. Best wishes. Also, if you are interested, we have a facebook page you can join. It's http://www.facebook.com/galpinford Thanks again and welcome to the Galpin Family!

      by here2help on 10/05/2013

  • great team

    5 out of 5 starsby bigwillie2 on 08/20/2013
    updated 06/04/2025

    Really great service. We had our Ford Edged Serviced here, and all staff members were wonderful. We especially loved dealing with Jim B. Our Kids were going crazy while waiting for the car and he did a small magic show for them. He was kind and really nice. He made my kids happy which left me happy. Thanks so much Jim.
    • Thanks so much for your kind review. I'm glad to hear that you were taken care of and that Jim was able to entertain your kids. I will gladly share your review with him. We look forward to seeing you in the future. Best wishes and thanks again!

      by here2help on 08/20/2013

  • NEW EDGE

    5 out of 5 starsby aricsdad on 02/17/2014
    updated 06/04/2025

    Just cant say enough about TC, this our second purchase from galpin and TC, wouldn't go anywhere else..he always goes above and beyond..
    • We are ecstatic of your purchase and recommendation of TC! Do not hesitate to call if you need anything. Also, if you would like to keep up with us, we have a Facebook page you can join: [HTML Removed] Be safe on the road. Jeff Skobin Marketing Manager- Galpin Motors (818) 778-2255 jeff@galpin.com

      by here2help on 02/19/2014

  • Mike J. is a rock star!

    5 out of 5 starsby davidpera66 on 04/26/2013
    updated 06/04/2025

    Our experience buying a car at Galpin was awesome! Mike J. took great care of us and knows his stuff!
    • David, thanks for your positive review. I'm glad that your car-buying experience went well. Mike will be happy to hear that it went well. We hope to see you in the near future! Also, if you are interested, we have a facebook page you can join. It's http://www.facebook.com/galpinford Thanks again and welcome to the Galpin Family! Jeff Skobin Marketing Manager- Galpin Motors (818) 778-2540 jeff@galpin.com

      by here2help on 04/27/2013

  • I will do it again.

    5 out of 5 starsby julie2010 on 08/01/2012
    updated 06/04/2025

    I don't know if I was lucky or it's just the way they run things at Galpin, but I corresponded with Bernard Duranzo several times on line and for several days before I went in. He was sincere and had a sense of humor which for me is half of the battle and was very patient . Anyway, after all of my very long list of questions and meeting all my "needs" for the perfect car, he helped me find it. It was great to finally meet him when I went in to look at it and finally buy it. He was a pleasure to deal with and I have given him a list of my "want's" for my next car. Like I said, I may have just been lucky, but jumping on line and getting a competent person like Bernard to answer all my questions just made it seem effortless. Thanks Galpin and more thanks to Bernard! See you soon.
    • Julie, thanks for such a positive review. We value your kind words about Galpin and Bernard. We look forward to seeing you in the future for your next car. Best wishes and welcome to the Galpin family.

      by here2help on 04/14/2013

  • Friendly Sales and Finance Services

    5 out of 5 starsby Joshua69 on 07/15/2013
    updated 06/04/2025

    Purshasing a new car at Galpin Ford was a pleasure. The Sales Rep, Mr. William T., was friendly and helpful. The Finance Manager, Janet L., was making the deal and the transfers easy. I was delighted.
    • Joshua, thanks so much for your positive feedback. I'm glad to hear that your car-buying experience at Galpin Ford went well. William and Janet will be very happy to hear about your kind words. We look forward to seeing you in the future. Best wishes and welcome to the Galpin family!

      by here2help on 07/25/2013

  • Great Car Buying Experience

    5 out of 5 starsby sharriger on 05/19/2014
    updated 06/04/2025

    Curtis C. at Galpin Ford did it again! This is our second purchase from him. He is kind, courteous and honest. We highly recommend this dealership.
    • We are happy that Curtis has provided you with two pleasurable car purchasing experiences! Exceptional deals and positive customer service come standard at Galpin Ford, and we are glad you have consistently been satisfied in your dealings at our location. If there's anything else we can do for, please do not hesitate to give us a call! Happy Motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

      by here2help on 05/20/2014

  • David R. was a pleasure to work with

    5 out of 5 starsby CardSharkMedia on 04/28/2013
    updated 06/04/2025

    Just bought a new Fusion Hybrid and had the pleasure to work with David R. He got the deal done efficiently, professionally, and courteously -- all very much appreciated. I highly recommend that you contact David if you live in Los Angeles and are looking to buy a Ford.
    • Thanks so much for your kind review. We value your feedback about David and. I will gladly share your review with him. I hope you enjoy your Fusion! Also, if you are interested, we have a facebook page you can join. It's http://www.facebook.com/galpinford Thanks again and welcome to the Galpin Family! Jeff Skobin Marketing Manager- Galpin Motors (818) 778-2540 jeff@galpin.com

      by here2help on 04/30/2013

  • Get it at Galpin!

    5 out of 5 starsby 1honestdude on 07/28/2012
    updated 06/04/2025

    I've had different experiences at other dealerships, some good, some bad, but nothing beats the people at Galpin Ford. I don't do many reviews online, but I feel compelled to share - mostly because of my first class experience with Nate Bashor and Darren Arnaud. I went in with an almost expired lease, expecting to "trade down" in order to lower my car payment. I ended up with much more than I expected...a better car with more bells and whistles, AND a lower payment! Nate Bashor is one of those guys who will go out of his way to help you out, day or night. He was such a straight shooter and did not try to "sell" me on anything. He simply listened to what I needed, then he made sure I got it - plus some. I'm certainly not a high roller, but he made me feel like one. I highly recommend you go to Galpin Ford and ask for Nate Bashor or Darren Arnaud if you want your needs to come first (and if you want a great car, of course!)
    • Thank you so much for your 5-star review. We value your feedback and recommendations. I will gladly share your kind review with Nate and Darren. Best wishes!

      by here2help on 04/14/2013

  • David R. is fantastic!!!

    5 out of 5 starsby Margaret_K on 03/22/2013
    updated 06/04/2025

    On March 2nd, I contacted the dealership via e-mail regarding financing. My credit was not the best, but I wanted a new Ford Focus. David R. handled my request and got me 0% for 60 months with only a pittance down. I made an appointment with him, came into the dealership, chose my car, took it for a test drive, signed some papers and away I went. This was by far the best dealer experience I have ever had. Thanks David!!!!
    • Thank you so much for your positive review! I will gladly share your kind words with David. Best wishes!

      by here2help on 04/02/2013

  • This Best!

    5 out of 5 starsby tzer01 on 04/29/2013
    updated 06/04/2025

    This dealership is an honest one unlike others. We have purchased 4 vehicles from the same sales rep and have been completely satisfied. He has moved onto another position within Galpin.....congrats Dave M., but has referred us to Curtis C. whom is just as great as Dave. We thank you for listening to us and helping us get into another vehicle this time around. Thanks again for all of your hard work. T&S
    • Thank you for your great review. We value your feedback and loyalty to our dealership. Dave and Curtis will be happy to hear about your review! Best wishes. Also, if you are interested, we have a facebook page you can join. It's http://www.facebook.com/galpinford Thanks again and welcome to the Galpin Family! Jeff Skobin Marketing Manager- Galpin Motors (818) 778-2540 jeff@galpin.com

      by here2help on 04/30/2013

  • Great Service

    5 out of 5 starsby Zoi on 12/02/2013
    updated 06/04/2025

    Great service from Galpin Ford, specially Jose G., very courteous and professional salesman, knows what he is talking about and was able to get me a good deal on the purchased I made. Thank you Jose
    • Zoi, we are pleased to hear of your experience with Jose and members of our staff. Customer service and professionalism is of great importance and we are happy you were well taken care of in your dealings at our location. Also, if you would like to keep up with us, we have a Facebook page you can join: [HTML removed] Jeff Skobin Marketing Manager- Galpin Motors (818) 778-2255 jeff@galpin.com

      by here2help on 12/19/2013

    • Zoi, we are pleased to hear of your experience with Jose and members of our staff. Customer service and professionalism is of great importance and we are happy you were well taken care of in your dealings at our location. Also, if you would like to keep up with us, we have a Facebook page you can join: [HTML removed] Jeff Skobin Marketing Manager- Galpin Motors (818) 778-2255 jeff@galpin.com

      by here2help on 12/19/2013

  • Aaron A. D. great salesman help me out

    5 out of 5 starsby danielgt on 12/04/2013
    updated 06/04/2025

    Very happy with the purchase i made at galpin ford used autosales. i bought a great high mpg ford focus. im also very satisfied with the help i got from my sales person Aaron A. D. ... showed me alot of different cars ..we test drove many cars he was understanding and not pushy like alot of other salesman...im sure to buy my next car there ... and if you find yourself looking for a used or new, go to galpin ford and ask for Aaron D. he'll help you find a car right for you.
    • Daniel, thanks so much for your warm recommendation of Aaron and the no pressure buying process here at Galpin Ford. We are so happy to hear you've had a great experience with us. We hope to continue to serve you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you. Also, if you would like to keep up with us, we have a Facebook page you can join: [HTML removed] Jeff Skobin Marketing Manager- Galpin Motors (818) 778-2255 jeff@galpin.com

      by here2help on 12/19/2013

  • Curtis C. at Galpin Ford

    5 out of 5 starsby Scooter901 on 01/19/2014
    updated 06/04/2025

    Just purchased a 2014 FordFocus hatchback and I couldn't be happier! My sales person Curtis C. at Galpin Ford was the nicest and most professional person ever. He beat every other dealers offer and gave me more car for less money! Very pleased!
    • Such a kind review, thank you so much! Curtis will be just as happy to hear about it. I'm glad to hear that you're pleased with your car-buying experience. I hope to enjoy your Ford Focus. Best wishes and welcome to the Galpin family. -Jeff Skobin, Marketing Manager.

      by here2help on 04/08/2014

  • Simply the best. Including Internet sales.

    5 out of 5 starsby robynw10 on 07/27/2012
    updated 06/04/2025

    My family has purchased from Galpin since the 1960's. I remember the dark green LTD as a kid. In the early 1970's it was several Pinto's and a Pinto s/w fr my brother. Then the Ranger truck and not to forget the '72 Robins Egg Blue Torino my brother and I learned to drive in. Made great burn outs! In 1977 at 18 I purchased my first vehicle. A white ford mustang with T-tops. I thought I was one of Charlie's Angels! Kept it 5 years and bought a Mustang in 1983. Moved up to Galpin Jaguar in 2002 for an XJ8. Bought a Ford F150 in 2003. Purchased 3 Expeditions over the years to tow our boat. currently driving a 2011 Jaguar XJ. And thanks to the awesome Darren Arnaud surprised my husband with a Harley Limited Edition Truck for Father's Day this year. So as long as Darren Arnaud is around I will be a customer. I tell anyone I know looking for a car to see him first. He is loyal and honest. Everyone I have referred has been happy. No lemons from Darren. Only the best! Thanks Darren for always being there to assist with a sale. If you don't ask for Darren. You are missing out! To'
    • Thanks so much for your great review. Darren will be happy to hear about it! Wow, we value your loyalty to Galpin. we look forward to seeing you in the future. Best wishes and thanks again!

      by here2help on 04/14/2013

  • 2014 Titanium Hybrid

    5 out of 5 starsby jtmonaco on 02/26/2014
    updated 06/04/2025

    We had a great experience with Curtis C. at Galpin Ford. We bought a 2014 Fusion Titanium Hybrid, and we couldn't be happier. C. was knowledgable and direct, without being pushy and made the entire experience perfect. We would absolutely recommend this dealership and dealer!
    • We appreciate your recommendation of our staff at the dealership. We hope you enjoy your new Fusion Titanium Hybrid for many years to come. Also, if you would like to keep up with us, we have a Facebook page you can join: [HTML removed]. Jeff Skobin Marketing Manager- Galpin Motors (818) 778-2255 jeff@galpin.com

      by here2help on 03/03/2014

  • Patrick W. Sales Super Star

    5 out of 5 starsby Osito_Marinero on 06/08/2013
    updated 06/04/2025

    I have bought over 3 mustangs from Patrick. I can honestly say the best part of my two month vacation which included the Florida Keys and the Smokies was coming home and buying a beautiful Mustang from Patrick. This man makes you feel like Hollywood Royalty; he lets you relax with complimentary food and beverage and handles all the paperwork. He arranged for every accent and tweak I wanted for my baby. I have followed Patrick since the time he was a Service Manager in the South Bay; this man just plain makes you feel good. Patrick my buddy if I am not buying cars from you I am dead! Your the best! Wish you a great year at Galpin. Robert Mintz Ordinary Seaman US Merchant Marines San Pedro, CA
    • Robert, thank you so much for your great review! We value your feedback on your car-buying experience! I'm glad to hear that it went very well! Patrick will be very happy to hear about your positive feedback. I hope you enjoy your new Mustang! Best wishes.

      by here2help on 06/18/2013

  • Great dealer - great salesman

    5 out of 5 starsby celtichris on 10/01/2013
    updated 06/04/2025

    Don't let the size of the place confuse you as to the personalized and professional service. My salesman, FERNANDO T., turned the normally hair raising car buying experience into a friendly and enjoyable one. His enthusiasm for the car, a FUSION ENERGI TITANIUM was clearly contagious as within what was a very short space of time I had signed the lease and was driving home in a very beautiful vehicle. Also, for what is a very sophisticated piece of technology on wheels, Fernando's thorough knowledge and gentle ability to translate the how-to's of all the gizmos and gadgets is hugely appreciated. I highly recommend Galpin - and if you have a choice - try to find Fernando in the internet department.
    • Thanks so much for your great feedback! I will gladly share your positive review with Fernando. We value your kind words and recommendations! Also, if you are interested, we have a facebook page you can join. It's http://www.facebook.com/galpinford Thanks again and welcome to the Galpin Family!

      by here2help on 10/05/2013

  • Get it at Galpin

    5 out of 5 starsby slamb27 on 09/04/2012
    updated 06/04/2025

    I took advantage of the Labor Day sale this weekend and I am the happy owner of a 2012 Ford Fusion. I am a returning customer of Galpin Ford and will continue to be thanks to the great service I always receive. My salesman, Carlos Alfaro from Galpin's Internet Dept. was so helpful and very patient. I felt like I was in great hands and he made the process so easy. Thanks Carlos, you're the best! I'll be sure to send my friends and family your way!
    • Congratulations on your Ford Fusion! I'm glad to heat that you took advantage of our promotional deals! Yes, Carlos is great! I'll be happy to share your kind words with him. Thank you for your review and welcome to the Galpin family!

      by here2help on 04/14/2013

  • Awesome salesman

    5 out of 5 starsby tgz09 on 07/25/2012
    updated 06/04/2025

    Ivan Ramirez from the internet department was great in helping me out. Made the process as smooth as possible. All my questions were answered. I will definitely recommend friends and family to buy a car from him.
    • Thanks so much for your feedback about Ivan. I will gladly share it with him. Best wishes and welcome to the Galpin family!

      by here2help on 04/14/2013

  • Galpin Salesman - Tony H.

    5 out of 5 starsby RobRyder on 01/23/2013
    updated 06/04/2025

    We are sooo happy with our new 2013 Ford Escape! Not only is this the nicest car I have ever owned, but this is truly the nicest car I have ever driven. And working with Galpin's Tony H. made things go nice and easy. He is a total down-to-earth pro, and not an annoying high-pressure salesman. He listens, and is an expert on product. Thanks for steering us in the right direction Tony!
    • Glad to hear that you are happy with the vehicle you purchased! We value your feedback and kind words. I will share your kind review with Tony H. Enjoy your new Escape!

      by here2help on 02/25/2013


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