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Customer Reviews of Timmons Subaru

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8 service reviews
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  • Indoor Side panel repair

    4 out of 5 starsby Quality on 12/12/2023

    We had both of our indoor side panels near our front windshield coming off. The service department at Timmons was able to order the clips for the side panels. The ordering process and scheduling to get the panels fixed were seamless. However, the interior panels were replaced and left with fingerprint smudges. Overall, the work order was all taken care of in a timely manner. It helped that all parts were still under warranty. As for the smudges, hopefully a little soap and water will do the trick.

  • replacement of radio

    4 out of 5 starsby Claire P on 10/21/2023

    The staff who took in my appointment and took in my car the day of were very professional and very helpful. They explained how long the service might take and offered a courtesy shuttle if needed.

  • Check up on control panel

    5 out of 5 starsby Michael A on 08/22/2023

    I was treated like a star from the minute I arrived. Loaner car was excellent and service representative kept me updated every few hours.

  • I'll Drive Far for Quality, Respectful Service

    4 out of 5 starsby Luissimo on 07/11/2023

    As I indicated to the Service Engineers, I live far from Long Beach, but I will fight through the L.A. traffic rather than take a chance at a new place. They've been taking care of my car's needs efficiently and respectfully. I didn't give them a 5 Star Rating because I didn't get a return phone call the previous day, when I was trying to book an appointment.

  • Great Service

    5 out of 5 starsby Carroll on 03/07/2023

    Timmons has been doing a great job servicing my Outback. Routine maintenance appointments are fast and easy.

  • service

    5 out of 5 starsby kd peale on 02/27/2023

    very helpful

  • Great service!

    5 out of 5 starsby Xtrekonija on 01/23/2023

    Easy to get an appointment. Well attended by service advisor and got my car on time as promised. And its clean.
  • Timmons Subaru Service

    1 out of 5 starsby Dissatisfied on 01/13/2018

    My experience with Timmons Subaru service of my 2008 Subaru Outback took five diagnostic checks over a period of three weeks from DEC 2017 to JAN 2018 to resolve a problem. The automobile was completely out of service during the three week period. The service was excessively time consuming, overly costly and was ultimately solved by Subaru Tech Line NOT by the Timmons Subaru mechanics. In addition, sensors and parts were replaced which when tested independently proved NOT to be faulty.

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