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Customer Reviews of Star Ford Lincoln

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26 sales reviews
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  • Great Service

    5 out of 5 starsby J.L. on 10/08/2019

    Thank you to Hrair and the rest of the team for such wonderful care and service. Everyone took the time to answer my questions with patience. I would recommend car shopping and a test drive at Star Ford! Thanks again to everyone!

  • I finally had a great experience buying a car.

    5 out of 5 starsby Paul1234 on 07/31/2018

    I have purchased many vehicles in my life, I never really enjoy the experience. Something always goes wrong and promises are never kept. I contacted Star Ford about buying a Fusion. I expected to have to play all the games, but I was surprised at how easy Angela Chavez made everything. No games no anything just a straight forward and easy deal. I could not be happier and could not recommend Angela and Star Ford enough.

  • Amazing Experience

    5 out of 5 starsby Sarah071180 on 07/24/2018

    Had an amazing experience at this dealership. I was looking for an F-150. I contacted a bunch of different dealerships and did all of my research. I went to 3 dealerships before I finally made my way to Glendale. They gave me a great deal and Enrique Correa made it so quick and easy. He got me the exact truck I was looking for, and I drove it home. Could not be happier. Enrique and Star Ford Rock. Keep up the great work guys.

  • Great experience at star Gird in Glendale!!!

    5 out of 5 starsby Sunny820 on 10/18/2016
    updated 11/03/2016

    General sales manager Mr. White was verybfriendly and our dealers, angela and victor, were extremely helpful and accomodating thru the entire process. The experience at dealership was very pleasant and was unexpectedly welcoming. Great dealership. Would recommend to all my friends and family members.b

  • Great service

    5 out of 5 starsby Thelmarh on 05/03/2016

    Excellent staff: Lawrence, Brian and Patsy😀 Those are the kind of staff you would like to keep. Also the young man in the Finance:) They are the reason why customer stay loyal to a company!

  • Great service

    4 out of 5 starsby Joeperri on 04/19/2016

    I purchased a Ford Focus. They were very generous and showed me all the features of my new car

  • Great!

    5 out of 5 starsby Valloe_valloe on 01/04/2016
    updated 01/15/2016

    Leased a 2016 mkc. The service was amazing. The staff went out their way to make everything be perfect.
  • pleasure to do business with.

    5 out of 5 starsby Josechopark on 12/30/2015

    After wasting three hours at another Glendale dealer, I walked into Star Ford parking lot and was greeted by Reza he immediately offered to show me the car I was interested in leasing, a Ford Cmax energi I was shown the interior features of the vehicle and was offered a test drive, soon after the test drive I made the decision to acquire the car, Reza went out of his way to make sure the process was as fast as possible by quickly introduce me to Moe the sales manager and the finance officer, within an hour I had my shiny silver brand new CMAX, is been three weeks and a trip to mexico to confirm this is the best new car we ever had and by the way the first gas tank gave us 753 miles of smooth driving, thanks to all at Star Ford.
  • Terrific Experience at Star Ford Glendale

    5 out of 5 starsby Moonswitch52 on 12/26/2015

    We purchased a 2014 Toyota Prius C.The salesman, Jordan Albertson, was very professional, helpful and honest; he admitted when he didn't know something about the car, then immediately found the answer. It was actually a pleasant experience buying the car, largely because he didn't try to steer us to a more expensive car. We knew what we wanted, and he recognized and respected that. If its your first time buying a used car (it was NOT our first time), I suggest you ask for him by name.
  • First New Car

    5 out of 5 starsby gabsrod14 on 12/27/2015

    I walked in not sure of what I wanted but I had a budget in mind. Jordan and the team at Star Ford got me a 3 year lease on a 2015 ford focus and I'm very happy with it!
  • Best dealership experience ever!

    5 out of 5 starsby MichaelG4377 on 11/03/2015
    updated 11/18/2015

    I leased a MKC and couldn't be more satisfied. The staff was more than helpful! Very professional, knowledgable and honest. What more could you ask for?
  • My new Mustang

    4 out of 5 starsby jholmquist9119 on 10/31/2015
    updated 11/11/2015

    I wanted a new 2016 Mustang GT with a specific number of options onIy, but was not finding it at any of the dealerships I visited. I finally came to Star Ford and sat down with Casey and ordered the car I wanted with only the options I wanted. I was told the car would take 8-10 weeks to build, but received a call 7 weeks later to tell me my car was here. I came down and picked it up the next day. I could not be happier with my new Mustang!
  • DREAM COME TRUE

    5 out of 5 starsby giseyoon on 08/11/2015
    updated 10/21/2015

    Angela has helped make my dream come true. She has been so kind and patient with me throughout the week I have been there. I have always been in love with all Mustangs (old school & new school) so you can't imagine the excitement I felt while visiting. More so because it was my first car! I highly recommend Star Ford dealership to all my friends and family because not only do they have beautiful cars but because they can make your dreams come true! I love my 2015 Ford Mustang Ecoboost Premium!
  • Ford review

    4 out of 5 starsby kkehl1699 on 08/12/2015
    updated 10/20/2015

    I bought a used Ford escape 2012. The sale staff were wonderful and extremely patient and helpful when it came to answering my questions and concerns. I was not pleased with the cleaning and detailing of my car. It has chewed gum in the back seat, trash in the window sills, and was just overall not very clean, bit disappointment when it comes to buying a car and making a large purchase:(
  • Great Service

    4 out of 5 starsby Maggiemuir11 on 10/18/2015

    Our salesman Josh was very helpful! He was kind and very patient throughout the process. Josh had a lot of information handy and made a process we thought would be a chore, enjoyable.
  • Great personal

    4 out of 5 starsby Gustavo65 on 10/06/2015

    It was great, although we had to wait for a long time to get approval.
  • Great service and car

    5 out of 5 starsby salcrocker on 09/11/2015

    Joshua Hall and Moe Sabbir did an amazing job. They were very patient and informative with not only our car questions, but our finance questions as well. I will be back for the next vehicle and all service on this car.
  • Friendly and informative sales team

    5 out of 5 starsby LoveMyMustang on 07/29/2015

    I recently purchased a 2015 Mustang at STAR Ford Lincoln and had the most wonderful experience. The sales associate, Casey, answered all of my many questions, and is still helping me to figure out all of the computer/electronics on the car. He really made purchasing a new car fun and exciting!
  • Fine Dealership So Far

    5 out of 5 starsby ajayla on 04/05/2015

    Bought a certified used Lincoln, assisted by Jesus, who handled my internet inquiry. He took a lot of time going over the features of the car and encouraged me to take as long a test drive as I wanted, in different driving conditions, The experience was excellent, though time-consuming. A couple of negatives: The appraiser gave me a very low offer for my trade. I wound up selling it within two hours of posting an ad on Craigslist for nearly double Star's offer. Yes, I know a dealer has to recondition and provide some warranty, but that does not justify a $5,000 differential. Another gripe: Star Lincoln is combined with Star Ford. The facilities are pretty rough even for a Ford dealership. Some upgrading is in progress, and this is just a small part of the buying experience, so this may be temporary condition.
  • Awesome

    5 out of 5 starsby RobAi on 09/17/2014

    Leased an Escape Titanium from Tony F. He was knowledgeable, friendly, answered all my questions and worked with me on my trade-in. He was never pushy and worked above and beyond to get me the deal I needed. Definitely recommend him and this dealership!
  • Fantastic Internet/Sales experience at Star Ford!!

    5 out of 5 starsby carbuyer243 on 08/13/2014

    The team at Star Ford was excellent to work with online and in person. I started my search across a variety of dealers, but found Star Ford to offer the most attention and fastest response. They found the car I wanted at the price I wanted to pay. Highly recommend to anyone looking to purchase a Ford.

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Amenities
  • Complimentary Coffee
  • Shuttle Service
  • Television
  • Vending Machines
  • Collision Repair/Body Shop