Lithia Subaru of Fresno
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Customer Reviews of Lithia Subaru of Fresno
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New 2015 Outback purchase
by activeoldie on 07/21/2015Awesome dealing with Ed Monson. No pressure tactics either now or a year ago when I talked with him. Very knowledgeable and sensitive to my needs. Gave me all the time I needed to be sure about my purchase.subaru Outback purchase
by Bustersubaru on 07/08/2015i've been searching for a smaller sized crossover so I can take my dog with us on longer trips. Had looked at various other vehicles and even test driven a few. Than I went to Lithia Fresno. Took a test drive and was sold on my Outback.… Love everything about it and my dog Buster really enjoyed the ride!!!Tdub1947
by Tdub1947 on 07/07/2015The purchase of our Subaru was a great experience because our sales rep knew everything about the vehicle and allowed us to make a decision without any pressure. We had read very good reviews about the Forester and Lithia Subaru was… referred to us by our good friends.Excellent service
by tzg1976 on 07/07/2015This was my first visit to Lithia Subaru and was a very pleasant experience. I ended up purchasing the first vehicle our salesman showed me as he listened to what I wanted and showed me exactly what I was looking for and more!I felt great after AND actually enjoyed the car-buying process!!
by Anicata on 07/07/2015My salesman/advisor is Ed Monson and I've worked with him twice on new Subarus. I highly, highly recommend Lithia and Ed - they are straight-forward, plain spoken and easy to work with. I also felt like I was heard and treated with respect… when I asked questions - truly treated like a valued client. Same for service dept over last 3 years. Overall a well-run business that cares about customer service- what a concept!!Subaru Outback Purchase
by JustRick on 05/26/2015updated 06/05/2015My wife and I were originally looking at Forresters when we saw the Outback and Forrester side by side. The color was perfect for her and the Outback had all the features we wanted and none that were on our no list. The sales experience was… painless and financing was trouble free with a great APR. Drove to Tahoe and back over the Memorial Day weekend and loved the driving experience and great gas mileage. I would highly recommend the Subaru Outback LTD as a great purchase.My personal buying experience at Lithia Subaru of Fresno
by ToandFro on 05/26/2015updated 06/05/2015Tony Broudian was the salesman that assisted me in the selection on my new Subaru Foreter. He was extremely patient as I struggled with my decision between the Forester and the Cross-Trek. After three test drives, he allowed me to come to… my own decision without any pressure. I really appreciate his approach and friendly manner. He met with me on another date to reivew the features of the Forester. It is a pleasure to drive and it was a positive experience purchasing the car from Tony. I felt like I made a new friend in the process. I will feel comfortable taking the car in for servicing. The entire staff made me feel right at home. Robert Kessler, the sales manager, was very personable as well and presented options available to the consumer such as an exetended warrenty. I purchased it and that certainly provides me with peace of mind. I am looking forward to driving the Forester wherever the Spirit moves me.Outstanding Dealership Experience
by FlynJRacer on 05/31/2015Frank Perez and his entire team did an outstanding job in assisting with the purchase of my 2015 Subaru XV Crosstrek. I look forward to many years of future business with Lithia Subaru Fresno.Very positive experience
by samsamwu on 05/20/2015The whole process is very smooth. Our sale person, Pat, is very nice. No pressure from her during the whole process. Enjoy the purchase experience.Good Experience
by GreigC on 05/04/2015The salesman was very helpful, knowledgeable and courteous. The finance person was also helpful, but I still wonder how he arbiter is pick for any disputes on the loan from their bank.Lithia Subaru Purchase
by MathRobRedSub on 04/10/2015updated 04/22/2015My purchase went great. I was able to drive a couple different Subarus on 5 different occasions to be sure which car was right for me. After I decided the purchase went smoothly. The salesmen I worked with were very friendly and easy to… talk to. And I must say, the discussion about warranties and which might be right for me was the easiest discussion I have had at any local dealer. Thanks for listening to what I felt I might need and figuring out which product worked for me.Next best thing to a Saturn buying experience
by Niners5 on 03/29/2015Attention all Saturn owners: Lithia Subaru is the place for you. The place for sales and service when you are missing your Saturn experience.love my new subaru
by Diirdh5908 on 03/05/2015updated 03/16/2015Thank you Ed Monson for your help and expertise in getting my new outback. I love it!! The experience was quick and mostly painless except for signingSubaru Outback
by rariza on 03/07/2015We love our car and the salesman Chis Nielsen made the experience very easy. No arm twistind or yelling.Chris and Patricia were GREAT!
by MARGIN_WALKER on 03/04/2015I came in to buy a car 6mo ago and was very annoyed at the Rep that tried to hard sell me. I came back last week and had a much better experience. Patricia showed me the cars I was interested in on Wednesday, and I came back the next day… and bought a car from Chris. Both of these individuals were very polite and helpful. The only negative was the finance guy who tried to upsell me on extended coverage.Sabaru Legacy
by nandie on 01/26/2015Complete satified with my new Legacy. Dealership was really helpful and not pushy.Do not buy from them
by starr4 on 12/06/2014We normally purchase our cars from the same dealer, but we were unable to find what we were looking for. We had found a Jeep at this Fresno Subaru dealership. After speaking to the sales man John several times we informed him on Thursday… evening 12/4 that we would be making the 2 hour drive first thing in the morning and that we already had cash for our purchase. Friday morning as we left our home town we called to let him know we were on our way. We spoke to two people that morniong and they let us know John was not in yet but he had let them know we were coming and we were even told that John had taken the car for a drive Thursday evening to make sure it was good to go. We drove two hours and as we were getting off the freeway John called and told us they just sold the jeep. Really??? since we were already there we went to the dealership anyway. John never showed his face. We did speak to the manager of sales and his responce was, "well did you go look in the jeep, the inside is not in great shape anyway." We knew the shape of the vehicle and it was perfect for our daughter. Thursday night we even offered to give our credit card to hold the jeep and John said, "no Worries", it will be here for you when you get here. My husband and I both took the day off work, put into actiohn a plan with my daughters teachers to surprise her, had cash in hand, drove 2 hours because we were told the car would be there and ready for us when we arrived.. WAY TO GO! Awesome Customer service!! NOT!!! Do not trust this dealership or there sales people..Best Purchase Experience!
by jackwildboy on 10/06/2014Purchased a new Subaru Crosstrek in the past week. Worked with Ed Monson who was very informative and really knew his stuff. There was no pressure....just the opposite. He presented facts and stuck to them. I knew exactly what was going on… and why. One of the few times I felt that I made a reasonable deal. Would work again with Ed anytime...easy to see that he likes what he does.Great Experience!
by lburger on 09/24/2014I have had bad experiences in the past when dealing with car sales, but Russell and Mason were great to work with. I basically got everything I wanted.outback
by dipi on 09/19/2014Great no pressure sales person. After purchase he explained all the new things this car had.Great Place to Buy A Car
by 27meow on 08/27/2014We had a great time buying a car... We have had 8 Honda(s) in the last 25 years... When we came to Subaru Fresno it just felt right... Chris made us feel right at home... Buy the car was easy(not to much paper work) and they were not pushy… at all...
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