Rotolo Chevrolet
Customer Reviews of Rotolo Chevrolet
Review type:
Definitely a return customer
Rotolo Visit
by tlhami265 on 09/07/2015Setting up appt was seamless and complete as stated. Price was reasonable and all repairs completed on time. I am completely satisfied.Thank you for this great review! It's wonderful to know you feel confident in your decision to choose Rotolo Chevrolet for service needs. It is imperative to us that we make the servicing experience seamless, efficient and quick. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers. Best, Mike Caposio | General Manager | Mike@rotolo.com
Rotolo Chevrolet
by TRbridges on 09/03/2015Everything was great, your facility and staff awesome. Lucy did a great job, only one suggestion, don't be in such a big hurry to make a sale today. With Labor Day coming there might be some better rebates available. This shows you are… concerned about saving the customer money, they will be a repeat customer for sure. My father was in business for 30 plus years, 80% return customers. Saving customers money = business longevity. Mr. Rotolo knew that, I'm sure. Other than that, fantstic job!Thank you for taking the time to give us feedback on your latest experience at Rotolo Chevrolet. We're glad to hear that Lucy and the rest of the sales team were able to give you an overall positive experience. Thank you for your business! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Rotolo Rocks!
by Juan_and_Becky on 08/26/2015It was an awesome experience because we were very happy with our purchase. This is the second vehicle that we have purchased with Rotolo this year. We shopped around, compared prices, and in the end, Rotolo surpassed our expectations,… again. Lucy, our saleswoman, was so awesome in every aspect. I would definitely recommend her!Thank you for leaving us this great review, Juan and Becky. We are very happy to hear that Lucy could provide you with a second car buying experience that was just as good or better as the first! Thank you for your recommendation as well. Please come back and see us again in the future with anything else you might need. Take care! Warm regards, Mike Caposio | General Manager | Mike@rotolo.com
3rd Truck Purchased from Rotolo
by tacsac10 on 08/07/2015updated 08/14/2015Vladimir was very helpful and took the time to explain all the electronic applications of the truck. He showed me several trucks till I found the one I wanted, very professional.Thank you for leaving us this great review! We are very happy to hear that Vladimir could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Kind regards, Mike Caposio | General Manager | Mike@rotolo.com
Excellent dealer
by Sergio2000 on 06/25/2015updated 07/06/2015My my sales representative was very helpful was very satisfied with all his help I have already referred more people to himWe cannot thank you enough for your wonderful review of Rotolo Chevrolet and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Great customer service
by chevys4me1 on 06/27/2015Rotolo Chevrolet always provides the best customer experience. They make the car buying experience easy and stress free. Tony Jones always goes above and beyond to make it an easy process.Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Tony went above and beyond for you. At Rotolo Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Mike Caposio | General Manager | Mike@rotolo.com
The best experience I have ever had!
by BrittanyDM on 06/27/2015Everyone was amazing! I was treated like a human, I was never pressured into buying something I didn't want, and I felt at ease knowing that I got a car for a great price and apr with a dealership that really has my back! Lisa really worked… hard to know and understand my situation and worked magic to get me in my car I have now. She really is amazing and I will definitely be going back to her in the future! My finance person, Jeorge, was also amazing! He got me a great apr with a great company and made sure that he got the best offer. The paper signing was a quick process and everything was so clearly explained. 10/10 I will be coming back and I'm bringing friends and family!Congratulations on your new car, Brittany! Lisa is a great asset to our team, so it does not surprise me that she was able to get you set up with your perfect vehicle. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Jeorge was also able to provide you with an outstanding experience. Thank you for taking the time to recommend us. We look very forward to seeing you again in the future! Kind regards, Mike Caposio | General Manager | Mike@rotolo.com
Danielle York and Rotolo Team is amazing!!!
by Jleeroy77 on 06/15/2015updated 06/27/2015Danielle was recommended to me through numerous people and she did not disappoint. She was attentive and made buying a car stress free and fun. The entire team proved to be the same fashion. Thank you Rotolo!!!Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that Danielle could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
thanks
by Lupita8907 on 06/18/2015updated 06/27/2015Overall just the welcoming of the staff makes you feel like your with friends and family. And I thank Jose Flores aka Johnny for his help and time. Thank youHello and thank you for this fantastic review! I'm very happy to hear that Johnny was of such help to you. Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see you again in the future! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Rotolo Chevrolet is spectacular and there commitment to their jobs
by Agustina on 06/17/2015updated 06/27/2015It's a great environment to be around. Everybody treats us with respect and always trying to give us the best solution for our car problems. One of the best dealers in my opinion.Thank you for sharing your experience with us, Agustina! Our team works incredibly hard to exemplify the Rotolo Chevrolet commitment to customer care and we're so thankful that your time with us was well spent. We always have our customers best interest in terms of what they need and do not need for their car. We appreciate your business and hope to see you again at your next service visit! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
"Two thumbs up" for Rotolo service department!!
by 8Herald8 on 06/16/2015updated 06/27/2015Your staff was prompt to serve us when we arrived, greeted us politely, was very efficient in expediting our "in-and-out" and answered all of our questions concerning what was to be done and called us when the vehicle was ready for pick-up.I really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt service as well as being friendly and professional. It's helpful to know that we are meeting our goal in regards to that. If there is anything else we can do for you just give us a call! Kind regards, Mike Caposio | General Manager | Mike@rotolo.com
lucy
by Juanperez1986 on 06/23/2015Lucy was a great person to work with. Her knowledge of the business and what she sells is outstanding. George the finance manager was also great. He helped me out getting me a lower interest rate than expected. My overall experience at… rotolo rates a 10/10. I would definitely recommend friends and family.Thank you for writing this amazing review of our dealership, Juan. At Rotolo Chevrolet we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Lucy and George did just that. Thank you for spreading the word about your excellent experience at Rotolo Chevrolet; we look forward to working with you, your family, and your friends in the future. Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Rotolo review
by srodriguez142 on 06/13/2015updated 06/23/2015Dropped of my car for a noise coming from the engine bay. Your team located the problem and fixed within the next dayThank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. We look forward to your continued business! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
The services were excellent.
by david1a on 06/23/2015Services and service technician was excellent. Not bad, turn my vehicle on Tuesday Morning prior to 8am without an appointment. on Wednesday I check the status of my vehicle and it would be ready next day. On the same day, four hours later,… I received a phone call from Ron. the service technician, that my vehicle would be ready.David, we are truly grateful for this awesome review! We are thrilled that Ron and the rest of the service team were able to take care of you. They are great assets to our team and we appreciate them providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you again in the future. Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Sonic Review
by Thor0203 on 06/19/2015The salesperson (Robert Rawl) was very professional, knowledgeable and worked hard and effectively to get me the deal I was looking for. Every Rotolo employee I dealt with went above and beyond to be helpful and all were extremely efficient… and competent.Thanks for your perfect review, Thor! We're glad to hear that Robert was professional, knowledgeable, and efficient! We train our staff to go the extra mile and give the customer a great experience. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Service-Cruze Recall--Shuttle Van
by Roseavis on 05/20/2015updated 05/29/2015Annette and the shuttle driver were courteous and helpful. One problem, though, is the shuttle van. I am 75 years old, 4' 9" and even with the driver's help, I had trouble getting into the van. It was too high. The older van was better.… I suggest that you go back to that type of van. Another passenger who had bad knees also had trouble getting into the van.Thank you for taking the time writing us a great review! We are very happy to hear that Annette and the shuttle driver could be so helpful and courteous to you. Our goal is to provide exceptional service to every single customer. So I do thank you for taking the time to bring some of your issues to our attention. This will help us improve our procedures in any way that we can to provide better service going forward. At any rate, we appreciate your kind words; we look forward to seeing you again soon. Sincerely, Mike Caposio | General Manager | Mike@rotolo.com
Awesome Service
by nickibarra on 05/06/2015updated 05/16/2015The service that we have received from Danielle York has been AWESOME. This is the 3rd vehicle that we have purchased from her within the last 10 months. A 2014 Camero in July 14, a Spark in Nov 14 and this Silverado last week. Awesome… service by her and all at Rotolo. Thanks, Nick IbarraFirst I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Danielles sales excellence is always consistent and Im glad that your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Congratulations on your new Silverado! Please continue to visit us whenever you have questions, and well continue to provide great customer service! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Rotolo is #1
by jkh100452 on 05/11/2015There are at least two other (and probably more) Chevy dealers closer to me than Rotolo, but I continue to make the almost 25 mile drive because they have my complete trust and confidence. We had such a great experience buying my wife's… 2012 Cruze and having Rotolo service it that I bought my 2013 Camaro from them and they do all of the service (even oil changes that I could get done closer to home). Their Service Department personnel are first-rate and customer-oriented.Thank you for the wonderful review and for traveling to Rotolo Chevrolet from quite a distance to do your business. We feel our service department is what makes Rotolo Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Outstanding!
by Katy_mclane on 04/24/2015updated 05/05/2015We can't say enough about Wanda Parker! This was our first pleasant experience buying a car, ever!!! So refreshing to have her explain so clearly, and she really helped us find the best car for our needs based on practicality and… affordability. Never did I get the feeling I was being sold a "payment". Wanda, Armando in finance - both, were very knowledgeable, helpful, and professional and kind. I have always bought Hondas, but after my experience at Rotolo...I'm a convert!We appreciate you for letting others know about your experience at Rotolo Chevrolet, Katy. Were thrilled to hear that Wanda provided you with one of the best dealer experiences youve ever had! We'll be sure to pass your thanks on to Wanda and Armando too. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
best in class dealership
by Hunter1975 on 04/22/2015updated 05/05/2015After going to many other dealerships I am happy to have found the amazing sales team of lucy and sal who did exactly what they promised. Extremely efficient and best in class service makes this my best pur chasing experience in recent… memory. Thank you for being amazing Rotolo Chevrolet and staff. ...Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing efficient and great service. Lucy and Sal are great with people and focuses on what the customers needs are. They will be pleased to hear about your positive experience. Feel free to come back and visit if you have any further needs. Best regards, Mike Caposio | General Manager | Mike@rotolo.com
I was in serious need of a miracle and you guys came through.
by PerryRMartinez on 04/17/2015updated 04/29/2015I had an upcoming interview that was very important and a texting driver t-boned my car. I was in serious need of a miracle and you guys came through.Thank you so much for taking the time to leave this wonderful review. World class customer service is what we want to provide to all of our customers and it is great to know you were taken care of. We appreciate your business and hope to see you back here again for your next service visit! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Chevrolet Silverado 1500
Chevrolet Colorado
Chevrolet Equinox
Thank you so much, Lisa, for sharing your wonderful experience with Rotolo Chevrolet! We're thrilled to hear that you were referred by your son-in-law and that our team, especially Pedro and Mitchell, provided you with exceptional service throughout your journey. Your feedback means a lot to us, and we're glad to know you felt valued and well cared for. We look forward to welcoming you back as a lifelong customer. If you ever need anything, don't hesitate to reach out! Best, Armando Rojo | armando@rotolo.com | General Manager | 909.822.1111 ext. 8369
by Rotolo Chevrolet on 05/05/2025