Rotolo Chevrolet
Customer Reviews of Rotolo Chevrolet
Review type:
Definitely a return customer
equinox
by galeana87 on 04/26/2015My car that I purchased was giving me problems I returned it and gave me a new one with upgraded stuff for the same price I was so happyThank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Mike Caposio | General Manager | Mike@rotolo.com
GREAT SERVICE
by MrGutierrez_76 on 04/24/2015The sales Associate Edgardo Valenzuela was Amazing!!! he was very friendly he took the time to answer all our questions and concerns.Thank you for taking the time to share with us! Edgardo is a valuable member of our team and were pleased to hear that he was able to accommodate your needs and provided you with an amazing service. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Awesome
by cassie25 on 04/10/2015updated 04/22/2015Lucy Sanchez was the perfect sales person. I have never had an experience that I did with her.The purchase was for my son(first car).Everything was explained so that he actually knew what was going on. She will be put at the top of the list… if anyone I know is looking for a new car.Thank you so much for taking the time to leave this wonderful review, Cassie! Lucy is a vital member of our team and she will be glad to read your nice comments. If there is anything more that we can do please come back and see us again. We truly hope your son loves his first car,take care! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
My New Door Lock
by big_silver on 04/11/2015updated 04/19/2015After finding the key lock in my driver door had been vandalized, called for an appt. I was greeted almost immediately upon arrival, and Ron quickly completed the service order. As this became a comprehensive claim for my insurance co. Ron… made sure the service invoice was faxed to my claims adjuster in a timely manner. Ron kept me posted on the status of my car while it was there.Thank you for writing this five-star review of our service department. Were glad to hear that Ron took care of you and accommodated your needs, and he is a valuable team member, indeed. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Dealer Review
by Nicolasa_09 on 04/01/2015updated 04/13/2015Very friendly, nice and polite throughout the whole process. Very helpful as well. Would recommend people here. Dealership has a large variety of cars available for everyones liking.Thank you for taking the time to share this amazing feedback with us! Its delightful to hear that our team has been very friendly, nice and polite throughout the whole process. We appreciate your recommendation and if there is anything more that we can do please come back and see us again. Take care! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
1st visit and I came out with 2 vehicles
by Julio22 on 04/09/2015I felt comfortable asking questions, and the salesman was more of a friend rather than a person trying to sell you something to make a commission. I definitely would come back and plan on making this my place to shop.Thanks so much for this great review, Julio. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Mike Caposio | General Manager | Mike@rotolo.com
Service
by Nettiepoo on 03/14/2015updated 03/29/2015The service writer was great I believe it was Dan or Don I recieved as a service writer I must say he was the best I had 2 other service writers 1 with my vehicle I have now which I dont remeber his name but seemed to not know what he was… talking about and didnt mention to me that I didn't need a oil change on my current vehicle and yet he still wrote it up and had it done any and not to mention come to find out I had left with my car leaking oil... Which turns out to be a disappointment . Then he told me I only had like 3 to use for free and he wasnt showing my extended warranty . So however I am glad and pleased with the service I recieved this time. Thank you kindly, Mrs. VillalobosThank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Mike Caposio | General Manager | Mike@rotolo.com Mike Caposio | General Manager | Mike@rotolo.com
Spark EV 2015
by augiana on 03/07/2015updated 03/16/2015Darryl did awesome job! He calculated numbers once we agreed on the price he ran my credit I liked that he did that.Thank you so much for taking the time to write this review! Darryl is great with people and focuses on what the guests needs are. He will be pleased to hear about your positive experience. If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Mike Caposio | General Manager | Mike@rotolo.com
Rotolo visit
by Adrienne311 on 03/05/2015updated 03/16/2015Quick and easy! I was in and out in a little over two hours. I didn't feel pressured or coerced into anything I didn't want.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Mike Caposio | General Manager | Mike@rotolo.com
Early Morning Service Visit
by Sharon_Kay on 03/06/2015Mark in service department was very helpful and the wait was just was just 2 hours as promised. Everything was great.Sharon, thank you so much for the great feedback. I am thrilled to hear you had such an excellent experience. I am so happy to hear that our team was very helpful in providing you with what you needed. Customer service is always our top priority, so I am glad that we met our goal. If you need any additional information or have any questions please don't hesitate to contact us. We look forward to working with you again. Sincerely, Mike Caposio | General Manager | Mike@rotolo.com
Excellent experience!
by Samuel0880 on 02/17/2015Employees excel in customer service. My sales consultant (Ruben Sandoval) was extremely helpful and answered all my questions. Great experience overall. I would definitely recommend this car dealership.Thanks so much for going out of your way to write this great review! Were ecstatic to read that Ruben and the rest of our team have been extremely helpful and were able to provide you with an overall great experience. We appreciate your recommendation and if there is anything more we can do for you please come back and see us any time! Take care! Mike Caposio | General Manager | Mike@rotolo.com
2012 Cruze "a lemon" brake issue!!!
by mastereddie on 02/03/2015Serviced done on transmission. The facility is very nice with coffee and donuts srvd , a plus. Frankly, unsatisfactory on previous visits with issue on the squeaking brake and could not get service advisors to pinpoint the the… problem....that 2012 Cruze was a lemon!!! for over two yrs had to deal with it!!! So what did l do, to finally fix it? Trade it in for a new one 2015. ..that's how just get a new one. Tawana a first resp team at GM wasn't very helpful either... If you folks really care about this issue...that car was a "LEMON". You have it now. Forward to GM mngmnt if you would..,.thank you.... Eddie LatorreWe would like to thank you for sharing your experience. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Best regards, Mike Caposio | General Manager | Mike@rotolo.com
My Chevy Malibu
by cmad1106 on 02/03/2015The sales associate and the finance managers were a great help. They worked with my preferred payment amount as well as my desired APR. Buying a car from Rotolo was easy and very convenient. I have already told many friends and family and… they will be purchasing from Rotolo in the future.Thank you for spreading the good word and for leaving us this wonderful review! We are pleased that we could make your visit easy and very convenient, and we believe that's how every car buying experience should be. We look forward to serving you again in the future! Mike Caposio | General Manager | Mike@rotolo.com
Excellent Service
by ethyn04 on 01/22/2015Bringing my car in was easy, fast and efficient. The service department told me when to expect my car to be completed, and within 15 minutes of the time, it was. I have no complaints. Staff was very friendly and professional.Rotolo Chevrolet Service
by MaDuece on 01/22/2015Service manager kept me updated. Clean comfortable lounge with water and coffee. Most important of all; everyone on the property was very professional, helpful, friendly and nice! Vehicle was complete when they said it would be and the… charges were less than estimate.Rotolo Silverado 1500
by RR2D2_23 on 01/22/2015Mr. Caballero was very knowledgeable and courteous. He was very helpful and answer all my questions. All and all the staff provide very good customer service.Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Mr, Caballero and our staff were able to provide you with the courteous and knowledgeable service that our dealership is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Great Customer Service!
by Stmpnshell on 01/14/2015updated 01/20/2015We thought we had made an appointment online, but we understand now that it was just a request. Since we had driven over 35+ miles to get there, they got us in that evening! THANK YOU Rotolo!Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at the dealership. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Rotolo New Car Sales & Service Experience
by DarcySB on 01/13/2015Robert R. was incredible to work a deal with, he gave me the best deal on a new car while getting me a great trade-in value. Only salesman in SoCal willing to work a deal over the phone enough to get me in the showroom after dozens of… tries at other dealerships from San Diego to San Francisco. Can't thank you enough for my new corvette and having quality employees like Rob! Rotolo will be my first place to shop on future car purchases to be sure. Darcy Adams - Seal BeachThank you for taking time to write us a fantastic review, Darcy! I am happy to hear that Rob was able to provide you a best deal and trade in during your visit with us. His consistent dedication in providing a first class customer service makes each and every customer confident that they made the right decision to choose our dealership for their car buying needs. I am extremely happy that you are one of them. Thank you and we look forward to seeing you again! Mike Caposio | General Manager | Mike@rotolo.com
It was a pleasure buying from your dealer
by 73pineda on 01/13/2015I have a wonderful experience I wasn't pressure to buy anything the sales person ruben was exellent and luis explain all the paperwork so I could understand everything it was a pleasure buying from your dealer. Thank you. .We appreciate your feedback and are happy to hear that Ruben and Luis were able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Mike Caposio | General Manager | Mike@rotolo.com  
New Year, New Job, and New Car!
by Kimberly_2015 on 01/09/2015What a way to start 2015, I came home with a new Cruze LT that I picked out online and could not be happier. I received great service from beginning to end. The combination of help from James Sibicca, Thelma Marshall, and Evy De La Torre… sealed the deal. I am very thankful to them all.Kimberly, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that James, Thelma, and Evy's efforts have made the difference in your car buying experience, and they are a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Congratulations on your new Cruze LT. Thank you again! Mike Caposio | General Manager | Mike@rotolo.com
my new z71
by Albaro75 on 01/08/2015Hello my visit vto rotolo Chevrolet was very good I got a good deal end I got wat I wanted my z71 I visit a lot dealer end they took for ever ... not at rotolo its was very fast...am happy I think if I need need another truck or car I… would go back to rotolo. Tks .charlie foehlinger.end all personality sincerely albaro marquezThank you for your amazing review, Albaro! I am happy to know that Charlie did an amazing job of assisting you with you purchase! Congratulations on your new vehicle and we look forward to seeing you again! Mike Caposio | General Manager | Mike@rotolo.com
Chevrolet Silverado 1500
Chevrolet Trailblazer
Chevrolet Tahoe
Thank you so much, Lisa, for sharing your wonderful experience with Rotolo Chevrolet! We're thrilled to hear that you were referred by your son-in-law and that our team, especially Pedro and Mitchell, provided you with exceptional service throughout your journey. Your feedback means a lot to us, and we're glad to know you felt valued and well cared for. We look forward to welcoming you back as a lifelong customer. If you ever need anything, don't hesitate to reach out! Best, Armando Rojo | armando@rotolo.com | General Manager | 909.822.1111 ext. 8369
by Rotolo Chevrolet on 05/05/2025