Folsom Lake Ford
Customer Reviews of Folsom Lake Ford
Review type:
Phenomenal
Nice job
by Loydbrush1 on 02/15/2016updated 03/02/2016Fast friendly service. Did a great job on the fixing the vehicle. I would recommend your service to anyone and will return for service in the future.Work
by luvnlaughs on 02/29/2016Everyone was very nice treated you with respect glad to have you as a customer. Josh Smith could not be any nicerlease maintenance
by CaiRie7 on 02/10/2016updated 02/26/2016Quick and professional service! Richard Badilla was incredibly professional and courteous and makes me look forward to my ne shuFirst Time Ford Buyer
by BigRico916 on 02/08/2016updated 02/23/2016This is my first time buying a Ford, ever and it was smooth sailing all the way through the process, the salesman Tim Voskuil is a great guy, he was very friendly, courteous and made me feel very comfortable.2016 Ford Fusion Ruby Red
by beeward on 02/10/2016updated 02/23/2016Everything was wonderful. The team at Folsom Lake Ford was very good to me and exceeded my expectations. I would definitely recommend Ford Dealership to my friends.My car buying experience!
by Kanisha84 on 02/06/2016updated 02/22/2016I had a outstanding experience car shopping at folsom lake ford. Eric Watkins and Greg Dobbins made everything so easy. I've always hated the process of car shopping but I enjoyed working with Mr. Watkins and Mr. Dobbins they made me a… wonderful deal that I just couldn't pass up on thank you for all the help. if I ever need another car I know who to go to!Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Eric and Greg could make your car shopping experience so easy, pleasurable, and outstanding. We hope you are loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Steve to the rescue!
by Lacy_fleigle12 on 02/16/2016Steve was super informative and quick when it came to diagnosing the issues with my car. He was also super helpful in informing me about the great benefits that come with applying for the ford credit card. Overall I could not have asked for… a better experience and look forward to dealing with Steve on the future.Thank you for taking the time to share your experience at our service center. I'm glad to hear that you were treated with fast, helpful, and informative service, especially with the help of your technician, Steve. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Shawn Ransdell gave us a wonderful car buying experience!
by BradH122 on 02/14/2016We really enjoyed working with Shawn Ransdell. He took his time with us and let us browse with no pressure. Once we decided on a car he was very helpful in getting all of the paperwork handled. We already sent a friend down this week! Great… experience and we love the car!Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know Shawn was able to provide you with the pressure-free and helpful service Folsom Lake Ford is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next service appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook likers. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Excellent continuing service for my 16 year old truck
by Paladon on 02/12/2016Josh was concerned about making sure my concerns were met and my vehicle was operating in tip top shape. I have recommended your service department to others. I have a 16 year truck with 240K miles on it with only normal wear thanks to… the service department.Thank you so much for the wonderful review of your experience at Folsom Lake Ford. Josh is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Service
by sacteresab on 02/08/2016Every person was exceptionally friendly and helpful. I was asked if I needed help even as I waited for my ride after I dropped my truck off for service. I will use Folsom Lake Ford as my main service provider. Bridgette (my service rep)… was amazing. She went above and beyond her job description to make sure I was a satisfied customer.Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Bridgette went above and beyond for you; it is just an example of why she is such a great asset to our team. We will make sure they hear of your kind words. All of us at Folsom Lake Ford await your return. Please let us know how we may be able to help next! Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
First Time Ford Buyer
by BigRico1 on 02/08/2016This is my first time buying a Ford, ever and it was smooth sailing all the way through the process, the salesman Tim Voskuil is a great guy, he was very friendly, courteous and made me feel very comfortable.It was a pleasure to read about your first buying experience working with Tim. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
BUYING A CAR AT FOLSOM LAKE FORD
by MoeskyCA on 02/03/2016Very knowledgeable of makes, models, and available options, etc. Made the transaction for the car a good experience. Would recommend to others.Thank you for this nice review! We make sure that all of our employees are knowledgeable and courteous they will be glad to hear you were able to perceive that. Each member of our team is committed to providing exceptional service. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Feel free to come back and visit if you have any further needs. Also, check out our Facebook for exclusive deals. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Excellent service
by Lindaferguson1 on 01/11/2016updated 01/27/2016Prompt, professional and on time. Excellent service and care. I am satisfied with the level of care my service gentleman provided me.I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to provide each and every customer with a prompt, professional, and excellent service experience. Your feedback is a testimony that our dedication has really paid off. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Folsom Lake Ford, My Dealer
by Fuller1117 on 01/14/2016updated 01/25/2016I was welcomed by friendly staff. My reason for visiting was handled promptly. Work was completed faster than expected. Thank YouThank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, friendly and time-efficient service on your car. We hope you will give us the opportunity to help you again whenever its time for your next car. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Greg Whalen at Folsom lake ford is the best
by LukeC916 on 01/12/2016updated 01/25/2016Greg Whalen is the best. Friendly and got me in and out. All the staff there are nice and friendly as well. You should see the fish tank!Thank you for the excellent review! It is great to know that Greg was able to provide you with friendly and pleasant service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
I'll be back, but service improvements are possible
by garypageusa on 01/07/2016updated 01/15/2016I liked the appointment and intake process, and the coffee and refreshments that were available in the waiting rooms. Loved the fish tank ;-) I would have like to have been called as soon as the service on my car was completed, but I had… to wait 15 minutes. The car is not washed after service like other dealerships I have used. I wasn't assured required work was in fact completed.We appreciate your time to share us this review. I am pleased that our staff was able to provide you an efficient service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please dont hesitate to contact us if you have any questions or concerns about your car. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Vehicle Repair
by Barbarita on 12/30/2015updated 01/09/2016My vehicle was repaired quickly even though one part had to be ordered, plus "Steve" was great about keeping me informed and explaining what was done.Thank you for taking the time to share your experience at our service center. I'm glad to hear you found us quick and informative, especially with the help of your technician, Steve. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Good experience in Folsom
by Bob95762 on 01/01/2016updated 01/09/2016Up front pricing and courtesy throughout the purchase process. Good selection and attention to detail by Kevin Miller. Vehicle was ready on time as promised.We appreciate you taking the time to share your experience with us and are happy to hear that Kevin was able to meet your needs. At Folsom Lake Ford, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
F-150
by KissmyGritts on 01/05/2016Fast and personal service. After determining what work needed to be done to my truck I got a quick ride home.Thank you for reviewing your service experience! We aim to provide fast, personal, and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook for access to exclusive content! Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Folsom Lake Ford exceeded my expectations!
by Frankwashere on 12/26/2015In one word ...EVERYTHING! Paul C. and his professional staff really hit the mark when it comes to providing the best buying experience possible. When these guy say "Making you a great deal is the easiest part, keeping our commitment to you… is the most important part", they really mean it. I could not have been more pleased, thank you gentleman!It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Paul and the rest of the team went above and beyond for you; it is just an example of why they are such great assets to our dealership. We will make sure they hear of your kind words. All of us at Folsom Lake Ford await your return. Please let us know how we may be able to help next! Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Folsom Lake Ford Service Dept
by fugazi89 on 11/24/2015updated 12/07/2015Everyone was friendly, helpful and respectful. They took care of my car in a timely manner. I also appreciate that I was able to get my car in to be worked on in a short time period.Thank you for reviewing your service experience! We aim to provide friendly, time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook for access to exclusive content! Best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Thank you, Annie, for your wonderful review! We’re thrilled to hear that you had a positive experience at Folsom Lake Ford and that our team, including Dave, provided you with friendly and helpful service. We look forward to seeing you again when you’re ready for your next vehicle! Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
by Folsom Lake Ford on 04/04/2025