Customer Reviews of AutoNation Honda Costa Mesa
Review type:
All The Right Ingrediants for Good Service
by TheHappyCR-V on 03/31/2025Sign up for an alignment online. Got there at the time of the appointment and was treated well. They asked me if I needed any additional services. The process was quick. Mentioned the alignment could take up to two and half hours while I… waited. No problem. My car was done within an hour and a half. Alerted me to any maintenance that will be needed down the road in the paperwork. Great! The dealership didn't push anything on me, this is a plus. Drove off happy!Gast and easy service. No run around
by Mtorres on 03/17/2024I called them they got me in the next day. I drove up. They took my car right away. I enjoyed them delicious coffee and it was ready so quickly. I didn’t even feel it. Unbelievable I’m very grateful. It came out beautifully and they did a… great job.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Great customer service
by AAldana22 on 12/12/2023Recently took in my car for oil change and maintenance. Making the appointment online was easy and convenient. Customer service was friendly and informative. Car was ready within time frame given and the waiting room was clean with free… with plenty of seating and WiFi.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service!
by millejon327 on 12/07/2023I was assisted by Cristhian Plascencia. Everything went great, super smoothly, no complaints whatsoever. Thanks!Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Service!
by Canders on 12/04/2023Katherine is always helpful and accurate with times and costs. I always book my service with her!Hi Canders, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Costa Mesa. Drive safe, and we'll see you on the road.
Friendly Staff
by saomike on 12/01/2023Staff very friendly and were able to answer all my questions and get my car serviced on time.Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Auto Nation Service Dept and Rep, Kathryn
by Tkristiansen on 11/27/2023I have my Honda serviced at Auto Nation and my Service Professional, Kathryn always does a great job of informing me of the service required and stays in touch with Service Dept throughout the visit.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Honda Service
by Umachary on 11/20/2023Good service by Auto Nation. Valuable information to maintain vehicle neatly.Hi Umachary, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Complimentary year one service
by oriblitz on 11/13/2023Truly a breeze. I lease and [refer service here because of the care, timeliness, and thorough work done by the entire team.Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Experience
by Anonymous on 11/10/2023Staff was respectful and helpful. 5/5Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Happy Ridgeline
by Robert Ch on 11/09/2023A1 service stop. Was in and out fairly quicklyHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Customer Service
by lorenglo79 on 11/09/2023I usually go in to get an oil change. I'm able to schedule my service without issue. Once I'm there everyone is very friendly and professional. The waiting area is nice and clean with complimentary drinks. Wait time is about an hour but… if it's longer they arranged a Lyft to drop me off at work. Happy with my experience and service.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Top-Notch Service for Oil Change and Transmission Fluid Replacement
by sittykitty on 10/19/2023I recently had my car serviced at the local Honda dealership, where I opted for both an oil change and a transmission fluid replacement, and I'm pleased to share that my experience was overwhelmingly positive. The process was incredibly… convenient and efficient, with only the slightly higher cost serving as a minor concern. From the very start, the appointment process was smooth and hassle-free. Upon arrival, the staff greeted me with a warm and friendly demeanor. They efficiently collected all the necessary details and swiftly moved my car into the service bay. The speed at which they operated was impressive, and I was pleasantly surprised at how quickly I was back on the road. This is a huge advantage for those of us with hectic schedules. The expertise of the technicians was apparent in the way they handled both the oil change and transmission fluid replacement. It was evident that they were knowledgeable and skilled, giving me peace of mind that my vehicle was in excellent hands. Although the only drawback to this otherwise outstanding experience was the cost, it's important to note that you get what you pay for. The service was of the highest quality, and while it may be a bit more expensive than other options, the assurance of having a reliable team work on my car was well worth it. In conclusion, the Honda dealership provided me with top-notch service for both the oil change and transmission fluid replacement. The staff was not only friendly but also incredibly knowledgeable, making the overall experience a truly positive one. If you're willing to invest a bit more for quality service and expertise, this dealership is a solid choice for your maintenance needs.Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Needs improvement
by Naira rojas on 10/15/2023I have been to multiple places to get my services done for my car. This place is the worst, now I know a 30 minute drive is better than a 2 minute one. All they car is about up selling for services which is more money. They don’t car about… you and your car. The first time I had an issue was I called them to make an appointment, I show up for the appointment I’m not on the list. I check the number same number, I wrote it done and repeated it to the lady on the phone. This time no worker is friendly , nor do they look like they careHi Naira, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (714) 627-5559 to speak to our manager directly.
oil change
by AlfaroE on 10/13/2023Very fast and informative. Great experience.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AutoNation Service - Honda
by WallHonda on 10/13/2023Getting my service done was easy and it was completed well before I expected.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Honda Passport Service
by Hondaservice on 10/09/2023Michael serviced my Honda Passport and did an excellent job and was very helpful and efficient.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Costa Mesa. Feel free to stop by if you ever need any more help.
Easy in and out
by OCLTW23 on 10/07/2023Got oil change and recalls done. It was pretty easy dropping off and leaving the car for the day to pick up after work. Online payment was very easy. Only thing lacking was the communication with the service agent. It comes down to who you… get. One can be mediocre while another is excellent.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Lurtiz23 on 09/25/2023Excellent customer service, friendly, knowledgable, professional and proactiveHi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Oil change
by Tony tony on 09/15/2023Fast service and respectful workers always on time with everythingHi Tony, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Satisfied customer
by David p on 09/14/2023Super friendly and very helpfulHello David, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for taking the time to leave a review for us at AutoNation Honda Costa Mesa. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Beckett Adams on 04/01/2025