AutoNation Honda Costa Mesa
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Dealership Service Review
service Rating
Needs improvement
Written byon 10/15/2023
I have been to multiple places to get my services done for my car. This place is the worst, now I know a 30 minute drive is better than a 2 minute one. All they car is about up selling for services which is more money. They don’t car about you and your car. The first time I had an issue was I called them to make an appointment, I show up for the appointment I’m not on the list. I check the number same number, I wrote it done and repeated it to the lady on the phone. This time no worker is friendly , nor do they look like they care
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nora Sutter on 10/18/2023
Dealer Response
Hi Naira, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (714) 627-5559 to speak to our manager directly.
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