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AutoNation Honda Costa Mesa


2888 Harbor Blvd, Costa Mesa, CA 92626 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (38) No (2)
Service Rating
Recommend:
Yes (41) No (2)
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Dealership Service Review

5 out of 5 starsservice Rating
Top-Notch Service for Oil Change and Transmission Fluid Replacement
Written by sittykitty on 10/19/2023

I recently had my car serviced at the local Honda dealership, where I opted for both an oil change and a transmission fluid replacement, and I'm pleased to share that my experience was overwhelmingly positive. The process was incredibly convenient and efficient, with only the slightly higher cost serving as a minor concern. From the very start, the appointment process was smooth and hassle-free. Upon arrival, the staff greeted me with a warm and friendly demeanor. They efficiently collected all the necessary details and swiftly moved my car into the service bay. The speed at which they operated was impressive, and I was pleasantly surprised at how quickly I was back on the road. This is a huge advantage for those of us with hectic schedules. The expertise of the technicians was apparent in the way they handled both the oil change and transmission fluid replacement. It was evident that they were knowledgeable and skilled, giving me peace of mind that my vehicle was in excellent hands. Although the only drawback to this otherwise outstanding experience was the cost, it's important to note that you get what you pay for. The service was of the highest quality, and while it may be a bit more expensive than other options, the assurance of having a reliable team work on my car was well worth it. In conclusion, the Honda dealership provided me with top-notch service for both the oil change and transmission fluid replacement. The staff was not only friendly but also incredibly knowledgeable, making the overall experience a truly positive one. If you're willing to invest a bit more for quality service and expertise, this dealership is a solid choice for your maintenance needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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Noel Guber on 10/21/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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