Concord Honda
Customer Reviews of Concord Honda
Review type:
Concord Honda
We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
Service Dept
by VC Salida on 05/04/2025Service advisor Jason was excellent. Answered my questions regarding my service and even let me know what services can be deferred till next appointment which saved me some much needed money is this economy.We’re so happy to hear about your positive experience! Your feedback means the world to us.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Sandra is great
by Brizuela on 05/01/2025I always ask for Sandra! She is professional and super nice!Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Consistent excellent service
by CECombong on 04/28/2025Been a Concord Honda customer since 2006. Solid service with Wasif being my main service advisor for the past 15 years. Reasonable price, service needs met in a timely manner.We’re so happy to hear about your positive experience! Your feedback means the world to us.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Fast service, reliable, and honest about service needs
by Jessica on 04/25/2025I went in for a tire patch which they helped with right away. I probably would have purchased additional services, but they looked over my service record with me and helped me understand when I would be due for service, not taking advantage… of me. Time after time I can trust Honda Concord to be honest about what my car needs. The service specialists are always so polite and helpful, too! I've been going here for my car service for the last 3 years and will continue! Thank you!Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
My service appointment
by Civicguy96 on 04/20/2025updated 04/25/2025Awesome, quick and informative. Sandra always makes experience a good one.We’re delighted to know you had a great experience with us. Thank you for your support and trust!
We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Tire is making when turning right
by Rajat bakshi on 04/25/2025Experience was fair but after 1000 miles wheels or tire squeaking noise noise pollutionRajat, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (855) 679-6829 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Oustanding Experience with Helder at Acura of Pleasanton
by Mario B. on 04/19/20255 Stars – Outstanding Experience with Helder at Acura of Pleasanton! I recently purchased a 2015 Acura TLX from Acura of Pleasanton, and I couldn’t be happier with the experience — all thanks to Helder. From the moment I arrived, Helder… was incredibly welcoming, knowledgeable, and kind. He made what can often be a stressful process feel easy and comfortable. Helder took the time to answer all my questions thoroughly, and it was clear he truly knew the ins and outs of the car I was interested in. There was never any pressure — just genuine guidance and support throughout the entire process. His professionalism and personable nature set him apart, and I left the dealership feeling confident and excited about my purchase. If you’re looking for someone who truly cares about helping you find the right car and making the experience enjoyable, I highly recommend asking for Helder. You won’t be disappointed!Hi Mario, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Mario, we are so pleased you enjoyed your visit to Concord Honda Service Center! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Service advisor
by Gmcmillan on 04/19/2025updated 04/24/2025Excellent advisor. Ashley was patient and knowledgeable. She resolved a technical issue quickly and understandably.Hi there, thank you for taking the time to let us know how we did. We hope you have a great day!
Hello, thank you for your kind words and this wonderful review! Until the next time we meet, take care!
Saundra at Honda concord California
by Adam.Steele on 04/18/2025Saundra was the best representative I could have asked for. Was very detail oriented. Gave great options for me helping with my car issues and went above and beyond to help me with the best solution. She definitely earned my business and… continued business for the future when it comes to my auto needs.Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Adam, thanks for your praise and kind comments about our team. We hope to see you soon!
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Sales
by Trigley on 04/16/2025Wonderful experience. Mo was knowledgeable, friendly, and helpful. If I needed a car in the future I would be more then happy to work with Mo again.Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Sales
by Charles Uoo on 04/13/2025Rhys our Salesperson took care us of the purchase of our new Hoda Accord hybrid , Answered all of our questions and got a great dealIt’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
Poor customer service, poor time management
by Once a Fan on 04/13/2025For any dealership, service is the primary value-chain that cannot be compromised: it assures steady revenue flow. Concord Honda dealership seems to have forgotten this basic rule by treating long standing customers with poorly… trained/mannered "advisors". Customer advisors are the primary first-impression, reputation builders. It seems Concord Honda has been drifting more and more away from this mission. For the immediate future, I will make a point of taking my business to nearby alternatives for my vehicle maintenance need; likely we live in an area where there are options.We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Concord Honda (855) 679-6829
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Concord Honda (855) 679-6829
Car Buying Doesn't Get Better This
by Vacageo on 04/11/2025I had a price in mind that I believed was a fair deal, but another dealer had scoffed. I contacted Concord Honda and there was absolutely no hesitation. The car was ready when I arrived and I was sent to the finance office within 30… minutes. Thanks to Ali and his team. Very well done.We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Easiest new vehicle purchase
by JoseCuriel on 04/06/2025Purchased a new 25 Civic Sport. Started the process on line, negotiated with Ali, agreed on a fair price and terms, and picked up. No typical dealership fuss, whole process took less than an hour of my time. Great experience.Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Thanks so much!!
by Tina car on 04/06/2025Very helpful service with Jose & Ali , they made our experience smooth, helped us get what we needed, and Jose helped us two days as we decided!Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Great service
by Shannan on 04/03/2025After a car accident my insurance sent me to a body shop. They didn’t probably fix the car. I took the car to Honda and they worked with my insurance to fix everything and in a timely manner. Thank you!It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Concord Honda
by Josue M. on 03/26/2025updated 04/02/2025Came in to trade in my car and the experience was swift and easy. Wilbur helped us get the best deal and answered any and all questions. Truly made us feel comfortable and trustworthy, awesome guy and i’ll be recommending him to others.… Chris made the process of signing documents quick and informative making sure he explained every piece of paper and answering any questions or concerns i had. Overall my experience was great and service like this makes me a repeat customer!We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
Ali Maloky
by Honda Guy on 03/28/2025Very helpful. Answered all questions without hard push to upgrade.We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Service was excellent
by Urmlaaccord on 03/30/2025My service with Wasif was excellent! I was very happy when he spoke to me on the phone and in person. He’s a very helpful person and great at what he does.We’re so happy to hear about your positive experience! Your feedback means the world to us.
Great First Time Buyer Experience
by Francisco on 03/22/2025updated 03/28/2025Jesús was great and very well informed as well as helpful in my purchase of a 2025 Honda Civic Si. Will be coming back in the future for future vehicle purchases!Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Honda Civic
by Ellicia on 03/26/2025Rhys is very helpful and trustworthy. He promised that he will give me the best deal I can get and he delivered. My experience is beyond great!We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
by Kennedy Seaton on 09/08/2025