Concord Honda
Customer Reviews of Concord Honda
Review type:
Best car buying experience at Concord Honda
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
Ron M
by Ronald M on 02/10/2025Wasif provided an excellent customer experience by providing a detailed explanation of work needed to be done and made sure the work was completed in a timely manner.Ronald, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Very courteous and efficient.
by QUEENV64 on 01/31/2025updated 02/06/2025They take appointments and no appointments and even if you’re running late in your appointment, they will still see you. They are very professional in the waiting lounge and vending machines are so nice and the bathrooms are very clean. I… wouldn’t trust any other Honda dealership in the Bay Area other than Concord.Hi, thank you for taking the time to leave a review for us at Concord Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Hi, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Software Update Recall
by Donthaveone on 02/05/2025One time. Friendly service. Nice waiting room.Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
Great Customer Service
by CRVCustomer on 02/01/2025Since I bought my Honda CRV at Concord Honda few years ago, I always did my car servicing only at Concord Honda. Every time I had a pleasant experience. Last week, I had a great experience with the Service Advisor Nicholas. He was… professional, courteous and he provided the best customer service.Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
concord honda service
by weseal123 on 01/27/2025updated 02/03/2025Wasif service advisor was through with inspection and recommended the required service needs and provided an estimate for the service. Vehicle was delivered on time.We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
Great service !
by Tato*** on 02/02/2025People very nice and friendly . Enjoying a good coffee in the waiting room , my car was ready on time . Thank you concord Honda !Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
Service Advisor
by Edwin M on 02/02/2025Great work by JenniferThank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Jennifer was excellent.
We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
Great experience
by Catherine on 01/25/2025updated 01/31/2025Everyone so nice and i have never had this great exper With any other dealership. Highly recommended. Even returned my loaner car to competition dealership. Amazing treatment hereThank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Services the car
by Esther w on 01/29/2025I was disappointed they didn’t let me know the car was done with its service, I had to contact Honda to find out. It was done an hour early. Hopefully next time I get my car service they will let me know right away since I need my car to do… errands, it just delays everything.Esther, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please reach out to us at (855) 679-6829 to speak to our manager directly.
Esther, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please reach out to us at (855) 679-6829 to speak to our manager directly.
Annual service / oil change appointment
by Kenneth F. on 01/23/2025updated 01/29/2025Great service and communication. Even washed my car at the end. I’m very pleased with the appointment today.We’re so happy to hear about your positive experience! Your feedback means the world to us.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
New car purchase
by Catlady on 01/29/2025Carolina my sales person was wonderful. Every person I dealt with on this purchase was so friendly and helpful.Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Service repair
by Frazier on 01/21/2025updated 01/28/2025I took my 2024 car in for a recall after waiting for over a month to get scheduled. I was told it would take anywhere between 3-4 hours minimum, and would be called when done, but it only took 1 1/2 hours and a text message was sent. I… didn't see the message for 3 hours after it was completed. They should have called like I was told.Hi Frazier, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please reach out to us at (855) 679-6829 to speak to our manager directly.
Frazier, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (925) 326-3797.
Excellent
by Quincy P on 01/26/2025Wasif was great as usual and I was out sooner than I expected.We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Oil change
by Drewilson on 01/16/2025updated 01/23/2025Quick serviceWe appreciate your positive review about your recent experience with us!
Recall Service
by Ratna Munshi on 01/12/2025updated 01/21/2025Brought my Honda van in for a recall service and new wiper blades. Received prompt service.We’re so happy to hear about your positive experience! Your feedback means the world to us.
atwater
by atwater on 01/20/2025i am pleased with/the service i received. Wasif Khan is professional, knowledgeable and kept me informed on the service on my car.Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Thanks Wasif!
by sawah15 on 01/20/2025I had a really big job for my vehicle and Wasif was extremely helpful to meThank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Tune up
by Leprechaun on 01/16/2025Excellent serviceThank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
Concord Honda my go to for service
by Labrat4u on 01/15/2025Always a great experience at Concord Honda.We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
A member for 12 years
by Honda Pilot on 01/04/2025updated 01/13/2025Service Advisor Sandra Salcedo very professional and knowledgeable.The repair price of the dealer are reasonable so in my opinion customers maintain their loyalty to the dealerWe appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Wonderful
by ShaunaTatum on 01/04/2025updated 01/13/2025Concord Honda is great! I had a recall item and oil change performed. Wasif happened to help me out since my advisor was out. Was sit was awesome. All staff did a fantastic job!We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
by Kennedy Seaton on 05/28/2025