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Concord Honda

Awarded 2025
Today 9:00 AM - 8:00 PM

Customer Reviews of Concord Honda

Review type:

Overall rating

4.8
4.82 out of 5 stars

(344 reviews)


Customer recommendations:

Yes (331)|No (13)

Very responsive and honest dealership

5 out of 5 starsby Sbaybuyer on 09/01/2025

I’ve been looking for a Honda Civic SI in Red. I’ve texted with Ali and confirmed the price ahead. After I arrived at dealership, no additional talk about the price and i walked out with the car 3 hours later. Really like the experience, that there are no back and forth negotiations on price and add-on.
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344 reviews
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  • Vehicle service

    5 out of 5 starsby 1Pecosa on 07/16/2025

    Each and every time I bring my vehicle to get serviced, I received a very professional, respectful assistance from everyone.
    • Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Eliza Thackston on 07/23/2025

    • Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Eliza Thackston on 07/23/2025

  • Good Customer Service

    5 out of 5 starsby Theedizzle on 07/10/2025

    Leo helped with my purchase of a certified 2023 Honda Pilot Elite. There were a couple of minor issues with it and had them fixed right away. Overall really good service!
    • Thank you for your review! We are so glad you had a great experience with our team and love your new certified 2023 Honda Pilot Elite. We always strive to provide prompt and excellent service to our customers. Enjoy your new vehicle!

      by Eleanor Tant on 07/16/2025

    • Thank you for choosing us for your car purchase! We're thrilled that Leo provided excellent service and resolved any issues with your new Honda Pilot. Enjoy your 2023 Elite model and happy driving!

      by Eleanor Tant on 07/16/2025

  • Excellent experience

    5 out of 5 starsby Linda P on 07/12/2025

    Friendly, non pushy salesman. Sales manager gave excellent buying incentives. Finance person was quick & helpful.
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 07/15/2025

    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 07/15/2025

  • Concord Honda Service

    5 out of 5 starsby Customer on 07/07/2025
    updated 07/13/2025

    I had a great experience with Concord Honda, Ashley explained everything clearly and it was a fast service. There is a cool video of the service now. Recommended!
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 07/14/2025

    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 07/14/2025

  • Ali Maloky provided excellent service

    5 out of 5 starsby Tim Lin on 07/07/2025

    Ali helped make the experience streamlined!
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 07/14/2025

    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 07/14/2025

  • Thorough and friendly

    5 out of 5 starsby MoggieMay on 07/07/2025

    My experience at Concord Honda was great! My friend and I were treated like family friends - Ali & Marlon were informative, answering all of our questions with unassailable good humor, and generous with their time. While working with Marlon on the contract & financial paperwork, Ali made sure that Bluetooth and my phone were paired successfully, and even got the car washed before I drove off the lot.
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 07/14/2025

    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 07/14/2025

  • 100k service

    5 out of 5 starsby Hondauser on 07/07/2025

    Great experience. Intake supervisor clearly went through all the options and set my expectations. Very timely service.
    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 07/10/2025

    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 07/10/2025

  • Buying Honda Crv

    5 out of 5 starsby jay narain on 07/05/2025

    As usual, it was a slow negotiation process. They tried to accelerate paperwork as fast as possible.
    • Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.

      by Kennedy Seaton on 07/10/2025

    • Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.

      by Kennedy Seaton on 07/10/2025

  • Best car buying experience at Concord Honda

    5 out of 5 starsby Anonymous on 05/25/2025

    We had a great experience with our car buying experience at Concord Honda. From the friendly welcome upon arrival, to Jessica Reudy in sales who was amazing from start to finish and our visit with Chris Bongon in finance made the paperwork seamless and hassle-free. Jessica connected us with Ashley in service who took excellent care of us. Concord Honda is staffed with professional, friendly staff who make the car buying experience a breeze. Beautiful, spotless dealership with awesome customer service.
    • Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.

      by Kennedy Seaton on 05/28/2025

    • Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.

      by Kennedy Seaton on 05/28/2025

  • Good dealer

    5 out of 5 starsby Singsing on 05/18/2025

    Very helpful people
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 05/23/2025

    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 05/23/2025

  • Service Advisor

    5 out of 5 starsby Billy Wynn on 05/22/2025

    I pulled up was greeted by a young man i never seen or knew, I explained why I was there he escorted me to my appointment advisor and He walked me through the process took my keys ,and asked me how would i prefer to be notified of anything, I said text and Nick made everything just to easy for me from the time I arrived to time my vehicle pick was ready I received a call from Nicholas, that my vehicle was ready
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 05/23/2025

    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 05/23/2025

  • Car Experience

    5 out of 5 starsby John Ali on 05/17/2025

    I went to look at used cars came out with a brand new car. Had the best customer service, I would recommend 100%. From being greeted when I walked in to when my keys were given to me at the end, very happy with my experience!
    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 05/22/2025

    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 05/22/2025

  • Thanks for helping a gal out!

    5 out of 5 starsby Cyril S. on 05/17/2025

    Chi, Ana Marie, Mo and Marlon were awesome at the Concord Honda. We have purchased 3 different cars from Honda prior and unfortunately we had a bad experience in our last visit. Having heard about the situation, Chi, the manager reached out and wanted to make things right. I appreciated how transparent they all were and how easy that experience was. Mo was a great salesman that assisted our test drive. Although we weren’t sure about the car yet, he wasn’t pushy and allowed us to form our own opinions while driving the car. He met us with a smile from beginning to end and he was great. Ana Marie was amazing. Being in a dealership, it’s easy to feel like the salesmen interpret you as nothing but the background as a woman. She was the first person that acknowledged me as a person and didn’t see through me at all dealership. I was thankful for that. Similarly, Chi was great. He wanted to make this experience good and pulled some strings to make things affordable for me. We felt his presence throughout our visit and we felt welcomed during our stay. Finally, there was Marlon. He was quick and swift with his job. Watching him work was like watching a robot type in commands at the computer. He was so efficient and kind. I appreciated him too. Overall, my experience is mixed but they made our second visit an amazing one so I have nothing but compliments. I got a 25 Civic Hybrid Sport Touring at a comfortable total and monthly price. I would definitely come back in the future for other car purchases. This has been our home Honda dealership and will always be after this experience. Thank you for making my first time buying a new car an amazing one.
    • We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

      by Kennedy Seaton on 05/19/2025

    • It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

      by Kennedy Seaton on 05/19/2025

  • Great service

    5 out of 5 starsby 24PilotFan on 05/16/2025

    Quick, completely customer oriented.
    • We strive for 100% satisfaction, and it is great to see you had such a positive experience at Concord Honda.

      by Rusty Howard on 05/16/2025

  • Capable Concord Honda Hooray

    5 out of 5 starsby CalmCustomer on 05/14/2025

    Professional people (Annamarie) and classy cars
    • We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

      by Kennedy Seaton on 05/15/2025

    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 05/15/2025

  • Just Purchased New 2025 Honda Accord Hybrid Touring

    5 out of 5 starsby AC6JA25 on 05/09/2025

    Finally a painless new car purchase! No pressure from the salesforce. Jose was great! Highly recommend him and Concord Honda in the future!
    • We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

      by Kennedy Seaton on 05/15/2025

    • We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

      by Kennedy Seaton on 05/15/2025

  • ‘22 civic oil change

    5 out of 5 starsby Julie Anne on 05/10/2025

    My experience here is always very good!! I was in n out without a problem.
    • It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

      by Kennedy Seaton on 05/12/2025

    • It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

      by Kennedy Seaton on 05/12/2025

  • New CRV Hybrid

    5 out of 5 starsby Kelbel143 on 05/05/2025

    I worked with 3 Honda dealers. The first two were high pressure and not a good fit. This process was much smoother.
    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 05/07/2025

    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 05/07/2025

  • Service Dept

    5 out of 5 starsby VC Salida on 05/04/2025

    Service advisor Jason was excellent. Answered my questions regarding my service and even let me know what services can be deferred till next appointment which saved me some much needed money is this economy.
    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 05/07/2025

    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 05/07/2025

  • Sandra is great

    5 out of 5 starsby Brizuela on 05/01/2025

    I always ask for Sandra! She is professional and super nice!
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 05/06/2025

    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 05/06/2025

  • Consistent excellent service

    5 out of 5 starsby CECombong on 04/28/2025

    Been a Concord Honda customer since 2006. Solid service with Wasif being my main service advisor for the past 15 years. Reasonable price, service needs met in a timely manner.
    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 04/29/2025

    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 04/29/2025

About our dealership