Norm Reeves Honda Superstore Cerritos
Today 8:30 AM - 9:00 PM
Customer Reviews of Norm Reeves Honda Superstore Cerritos
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Fantastic Experience
by ashleeh on 06/29/2019This was my first time buying a new car and Michael Hua made sure that my experience was great! He was very friendly and honest about everything. He was extremely patient with us during the whole experience and made sure that no question… was left unanswered. I was highly recommend visiting Michael when shopping for a Honda! Both my family and myself will be back when we look for our next car!Great Service!
by Mercedes on 06/27/2019I had the pleasure of working with Marcelo Alcalde and couldn't have asked for a better experience! My old car broke down suddenly so I stopped by hoping to find something with good gas mileage. Marcelo took a lap with me around the lot and… talked me through each of the models and their features. We landed on a Civic which ticked off all the boxes for me and came away with a brand new car! Marcelo did such a great job of answering all my questions I had about the cars and also the paperwork. Very patient and great attitude, do yourself a favor and ask for him if you decide stop by this Cerritos location!New Lease
by 2Gen on 06/25/2019Worked with Jose Rodriguez on a new lease. He was patient, understanding of our needs, and made sure we we're comfortable with the deal we received. Not once did we feel pressured or rushed. Highly recommend working with him on your next… vehicle purchase/lease.A Great Experience
by Endoas on 06/25/2019Great experience thanks to Christy Nuval! She was incredibly patient and guided us through the whole process of trading in and purchasing a new vehicle. She definitely went above and beyond and I would recommended her to anyone looking to… get into a new Honda.Ask for Christy N
by William on 06/17/2019First made contact through the Internet. Christy is very friendly and seems to work seven days a week and always available. She goes above and beyond.Great experience!
by Raul on 06/16/2019Our experience with Lito Bayas was amazing. He was very helpful, knowledgeable, and professional! He went above and beyond to find what we were looking for. We are very pleased with our purchase.Kim Kelly Lujan is the best!!
by Ulakrause94 on 06/02/2019Kim made my first car buying experience so enjoyable and easy! She was very honest and genuine with me and did her absolute best to get me exactly what I wanted. She helped me get my 2019 honda accord sport in white. She was very… knowledgeable about my car and made sure she explained everything about the car to me in detail before I drove off the lot. I was nervous at first going in because it was my first time buying a car but I left very satisfied with my purchase thanks to her. Sheâs been with the company for a long time so she really knows about all things Honda. I felt very comfortable with her and would definitely go back to her in a heartbeat! I also recommend her to everyone I know and everyone reading this. She will not let you down and will work with you to get you your dream car! Next time you visit Norm reeves honda in cerritos, be sure to ask for Kim Kelly Lujan !!Great customer service
by RichelPedrina on 05/24/2019updated 05/30/2019There is nothing to say but complete satisfaction with the help of Mr. Robert Villanueva for our recent purchase. Aside from feeling you're in good hands, Robert helped us get the incentives that we qualified for. I highly recommend Mr.… Robert Villanueva for the great customer service we experienced with him.Phil Byrd
by Treecy35 on 05/26/2019Phil is the man!!! My son and I went in to purchase a vehicle. Phil took the time to answer all my questions. He was extremely helpful and made me feel so comfortable. Most sales guys are pushy and give me anxiety NOT PHIL! This man is an… angel. Extremely professional and totally nice. If you want a stress free, 100% knowledgeable experience please see Phil he will be there for you. I have to say this has been the best car buying experience I ever had. Will definitely go to Phil Byrd again if I ever need a car again. THANK YOU MR. BYRDNo pressure!
by Jerola1 on 05/24/2019I did all my research and Norm Reeves had the lowest price for a2019 Honda HR-V. Emilio Diaz promptly relayed the price, Ugur Sisman was a super nice, polite salesman and Michael Choi was very efficient with the paperwork.Thanks Hossan Ahmed
by IbrahimZafrin on 05/17/2019Thanks Hossan AHMED without you I believe I will not get the car for my wife you was super helpful and understandable person , appreciate your hospitality and try to make things work out and get the car in same day done , thatâs was a… very nice and helpful I believe My review is just one more successful story in your history and I will recommended all my friend to contact you Ibrahim & ZafrinNew Car Purchased!
by JeremyG on 05/05/2019updated 05/13/2019Robert Villanueva made purchasing my new 2019 Honda Accord an easy process. Never felt any pressure, so I had a wonderful experience. He went above and beyond on helping me and did his best to find the best rates that benefit my situation.… If you want to buy or lease a car. Look for Robert Villanueva =)Yes!! For Norm Reeves
by Golden002 on 05/09/2019Went in to just check out the Accord and left 30 min later with a great car at a great deal. My salesman Michael Hua was excellent, no pressure and got everything done quick. I would highly recommend Norm Reeves and Michael Hua.Great Experience
by Katharine on 05/07/2019Thearon "T" Armstead and Angel Gomez were both incredibly knowledgeable and professional, and made my purchasing experience easy. I went in with a price point and only a vague idea of what I wanted, and they were very patient, listened to… my concerns, answered my questions, and made me feel valued as a customer. My previous experience buying a car was horrible, and I was hesitant to go to a dealership again. I would recommend Norm Reeves Honda and either of these two gentlemen to anyone.Patience
by Pam_Garcia on 05/06/2019For being new at the job, Neal Abolssedgh did an amazing job presenting us every car that my parents desired to see he. Between my mom and my dad's ideal car, he was able to present to us a new 2019 Metal Grey Pilot in which both my mom… and dad fell in love with. His patience and generosity made it easier for us to decide on a car on which we all wanted instead of rushing into a car that gave us second thoughts. He was able to give us a great deal for our new car in addition offering us a great trade on our 2004 Honda Odyssey. I would recommend him any time and well for definitely come again to him for our next car.Amazing service
by Mariokarla323 on 05/01/2019Michael Hua Was the best when we went to get our car he was honest and attentive and answered all the questions we had. And also Frank Wong was very helpful answering all the of the questions we had for finalizing the contract overall I… would give this Honda dealership and 11 rating because itâÂÂs true what their commercials say they are helpfulEasy breezy
by Osiel on 04/23/2019Maria Lopez and Francisco Garduno are the people you want to talk to. I have bought a car here 2 times, and both have been a easy breezy experience. Most recently, I traded in a Honda civic (1st vehicle I bought here) and another vehicle,… to upgrade to a new 2019 Honda civic SI. I had been planning to trade both of these in for a while but had put it off because I thought it would be a hassle. I went in here thinking at most, I would only be able to get some numbers and a test drive. In the end, I was able to walk out with my brand new beautiful Civic SI. Francisco was straight up about the numbers, completely answered my financing questions, and went above and beyond to get me the best rate. If you want a stress free and transparent experience, I highly recommend him. Maria provided amazing customer service with genuine love for the brand. She happily answered all my questions between the SI and sport. Most of all, she did everything to ensure that I was completely happy with the vehicle trim (SI) and color. Now I look forward to driving to and from work in my 6-speed manual SI! Thank you both!Special Thanks to Meysam
by Farshad on 04/23/2019I Recently purchased a Honda from Norm Reeves Honda. I had a great experience with Meysam Kaed,.Great selection & lease terms, I never felt pressure and was able to negotiate a fair deal. Just want to shout out a huge thanks to MeysamNo Games
by Aaron81 on 04/17/2019I was looking for a new Accord and sent a email to the online sales department and started corresponding with Emilio. He quickly got me a great price on the trim I was looking for. We set up a appointment. I test drove the car. The figures… were exactly what he quoted me. No surprise fees or any games. I was driving my new car a couple hours later. It was the best cat buying experience Iâve ever had.New Car Purchase
by DerekG on 04/16/2019Norma Reeves Honda Cerritos was very helpful in finding my car. I went in looking for a Honda CRV and ended up coming out with a new Honda Accord 2019. It was a great buying experience and would definitely come back here. Robert Villanueva… was the salesman who helped me and he was very pleasant to work with. He was very friendly and understanding and help me get a great price. Definitely reccommend!Pleased and would recommend
by Cathy on 04/13/2019I was very pleased with my experience during my two visits to Norm Reeves, to test drive and then to purchase. The salesmen who assisted me, Bryan Pena and Omar Carbajal, really impressed me with their level of service. They were friendly,… attentive, and very helpful with any questions I had with my purchase of the 2019 Honda Insight. I had gone to other dealerships to compare prices, but Omar and Bryan's customer service made me choose to buy with them! Neysam Kaed in financing was equally good. He clearly explained options in financing and helped to make the process as quick as possible. I would definitely recommend this dealership!
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