Norm Reeves Honda Superstore Cerritos
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Customer Reviews of Norm Reeves Honda Superstore Cerritos
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Excellent Experience
by Doug on 02/02/2020Our Internet Sales Manager, Phil Byrd, went above and beyond for us. He drove us to a car lot several miles away from the dealership so that we might check out and decide on which car color we preferred. Phil was professional and… attentive to our needs. We did not feel rushed, and he gave his honest opinion when asked for it. As we moved from one area to another, he made sure to ask if we needed the elevator or preferred the stairs. He was quick to hand us each a bottle of water when we returned. Phil was very trustworthy, and there were no last minute "price surprises". He personally went back to the car lot to retrieve our new CR-V while we were taking care of our financial responsibilities. Thank you, Phil. We are now a two car Honda family!Fantastic service for 18 years!
by Liz Mena on 01/07/2020This is the 3rd Odyssey I buy from Norm Reeves Honda in Cerritos, and Brian Chen helped me to get my favorite one so far! Amazing service, with no pressure and a lot of patience for all my questions. I’ve also gotten my car serviced here… for 18 years and highly recommend them!New Car Accord 2020
by Anthony R on 11/15/2019Neal A. and his partner Roberto A. were amazing. As soon as Neal and Roberto met with me and my brother in law they asked us what car we were looking for (Accord Sport 2020 Modern Steel). Neal let me test drive to see if I was comfortable… and I was. They did an amazing job with my prices couldn’t have asked for two better Sales Consultants. Neal and Roberto you guys are the best.Francisco Garduno
by Marvin on 10/03/2019updated 10/10/2019Gave us the best Customer service and good deal went home with a car that was comfortable and happy with . THANK YOU !:)Francisco Garduno
by Francisco Garduno on 10/03/2019updated 10/10/2019Francisco Garduno gave us a good customer service and a good deal we went home with a car that felt comfortable and happy with. THANK YOU! :)New Civic
by Greg on 08/28/2019Kim Kelly is the best, she helped my brother in law get into a new Civic with not much out of pocket. He had no credit, but thanks to Kim's efforts and hard work she was able to get him approved. I will always refer any friends and family… to KimFirst Time Buyer = SUCCESSFUL
by Vanessa on 08/27/2019Jose Magana was super helpful right off the bat! He was super helpful when it came to talking about the payment & was super patient with my parents & I! Such a good experience!!Eduard Radulescu Great Salesman!!!
by Angie on 08/27/2019As soon as I arrived to Norms Reeves Eduard approached me and helped me find the perfect car! He made sure I knew each step of the process and was very informative! Very friendly and professional highly recommend him! Thanks Eduard I love… my new car!Best sales person ever
by Aceramos on 08/20/2019updated 08/26/2019Lito was the best sales person that we have ever dealt with. He is the kind sales person that does not pressure you into just buying a car. He would make sure you are getting the car that you want. He wouldn’t just let you settle, he… will would do everything to get the car that you want.Sonny was the best made the process as fast as possible
by Rose on 08/22/2019Well I’m not a patient person but I got there Sonny cake out took me straight to what I wanted to see and let me look around check out prices I told him ok I want this. Took me on the test drive explained about the car and buttons and all… let me choose the car I wanted after I checked all of them lol I’m sorry I’m picky with what I’m gonna pay for once I was happy I said ok this one let’s go deal with the rest. He got to the point on everything I needed and I was ready to walk up to finance area. Everything was explained process was smooth we laughed and thanked each other and there I go out the door with my new lease vehicle happy with what I got as a vehicle wnd numbers of course 🙌 thank you Sonny u the bestLito best sales person!!!
by Aceramos on 08/20/2019Lito made it so easy purchasing my vehcichle. It didnt feel like i was being pressured just buying just any vehicle. He was making sure i was getting the vehicle the i really want and at the right price. He is one of the best saleperson i… have ever dealt woth.Best Purchasing Car Experience
by MelissaOchoa on 08/07/2019I had the pleasure of meeting the sales rep Michael Hua at the Cerritos Honda Dealer. It was my first time there. I can’t explain how happy I am with my experience and purchase. They are very attentive, professional and the best was being… heard in what I wanted. Michael was awesome and made me feel at home. Thank you for your help! I will definitely be sending people back.Best Car Buying Experience Ever
by JALONDA on 07/31/2019For the most part, people believe most cars salesmen are pushy and abrasive. However, my car buying experience with Ugur Sisman was one of the most seamless experiences I’ve ever had! He was so courteous throughout the entire process and… worked with me to find exactly what I was looking for. Even after I had purchased the car, he still offers to assist me with any questions that I have. I truly appreciate him and would highly recommend anyone searching for a car to personally request his service.Great Experience!
by nidiamandy on 07/30/2019Had a fantastic experience buying my vehicle from Norm Reeves Honda. Devon Fields is a great sales manager to work with. He answered all my questions and made car buying a worry-free experience. I got an exceptional value and was offered a… high level of customer service. Highly recommend going to Devon if you're in the market for a new vehicle. Thank you Devon for your patience and for not pressuring me during the exploration and decision making on my car purchase.No Salesman Pressure
by Robert on 07/24/2019When I’m car shopping I always feel a little tense just because I know the typical salesman is waiting for me. Trying to steer me towards something I’m not interested in. When we met T he was the total opposite of what I was expecting,… we told him we were there to see a certain car, he took us to it we drove it, during the drive he explained all of different aspects of the minivan. No pressure what so ever. Extremely satisfied with his help in purchasing our car. Would recommend him to friends and family in the future.Great Sales with Lito Bayas!!!
by Zacky on 07/23/2019Tito Lito helped us out and He explained the process throughly and made sure we were comfortable with the car. We had a great experience at this dealership, he tried his best for us to get the car even though we had credit problems. Thank… you for helping us Tito Lito!Sooooo excited!!
by Shanae on 07/21/2019My mom and I went in to trade my 2015 Honda Civic in for a 2019 Honda Accord sport and our salesperson and long time friend Jose Bolivar did everything in his power to make that possible. We have known Jose for almost 10 years and he is… always honest and helpful and we appreciate him whole heartedly . Thank You again Jose we love the beautiful car!Easy!
by EJC on 07/19/2019Went to trade my lease at this store. Many thanks to Ugur Sisman for helping me chose a new vehicle. He made the experience really easy for me. I would highly recommend Ugur for your auto needs. Fantastic service from him and the Honda… Store. Thank you!Best experience ever
by Santhoshkumar on 07/07/2019I bought a 2019 Honda CR-V recently. Wow in 2 hours all formalities were done and I drove my car home....I luv the way the sales associate Michael Hua treated us. Kudos to him...Believe it or not, a great experience.
by Jose on 06/30/2019I had been looking for a Honda Accord with a manual transmission and knew specifically what car I wanted. I had not much success finding that specific car until i met Mazen Abdeh in the driveway on a trip to Norm Reeves to enquire about… finding just the car I wanted. He invited my wife and I inside and said he would look for what I wanted. After watching him search, he came to us with an option to get a 2018 version of just the car I wanted. We did a great deal, and working with Mazen as a car salesman was kinda fun - not what you normally feel after buying a car All in all it was about as perfect a car buying experience as I could have hoped for.Awesome New Lease!
by Kevin on 06/30/2019Amazing Experience. Leased the 2019 Honda Civic Hatchback EX & Absolutely Love It! Great Staff [(worked with Samanth Alejo (Internet Sales Manager), Allen Nouri (Internet Director), & Mike Aguilar (Finance)] This place has the best prices,… most transparent, and easiest staff to work with. No hidden tricks, no hidden fee's, they were up front, honest and the process was a breeze. There is nothing more I could ask for, they provided me with everything I needed to know and just made everything easy. Absolutely The Best!
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