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Carson Honda

Today 09:00 AM - 08:00 PM

Customer Reviews of Carson Honda

Review type:

Overall rating

4.7
4.7 out of 5 stars

(60 reviews)


Customer recommendations:

Yes (55)|No (5)

Vinny was awesome!!

5 out of 5 starsby Cindy F on 05/12/2025
updated 05/19/2025

Ceaser and Vinny provided exceptional service. They helped our family buy 2 cars and the whole process was simple, straight to the point and professional. They were patient and informative and extremely helpful.
  • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

    by Kennedy Seaton on 05/20/2025

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The following reviews are more than two years old. They are not included in the overall rating.
128 reviews
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  • Excellent, courteous staff, welcoming experience

    5 out of 5 starsby ViseshM on 01/15/2019

    Awesome experience every time I visit Carson Honda, Erwin, the service advisor is so helpful and efficient
  • Excellent Auto Service and Great Service Advisor

    5 out of 5 starsby marlo11 on 01/11/2019

    I've been more than 8 years i used to service my two car to this dealer. It's really nice for me because it's close to my house. They have excellent auto service and great service advisor that will help you for your need.
    • Thank you, Mario11! We love hearing from our customers about their experience! We're thankful for your business!

      by isellcars24 on 01/17/2019

  • Service

    5 out of 5 starsby Denise M on 01/07/2019

    The service guy Javier Torres was very helpful and very nice.
    • Denise, thanks for the review! This made our day! Thanks for allowing us to serve you.

      by isellcars38 on 01/09/2019

  • Service

    5 out of 5 starsby Florinda on 01/01/2019
    updated 01/07/2019

    Good quality and customer service
    • Hey Florinda, we really appreciate you taking the time to leave a review! We're looking forward to seeing you again!

      by isellcars38 on 01/09/2019

  • My go to dealership!

    5 out of 5 starsby Clicktone on 01/02/2019

    Honesty, courtesy and excellence! That’s how I describe the Service Dept at Carson Honda. Jaime took great care of me and I was in and out in record time. I won’t take my Pilot anywhere else.
    • Clicktone, you really put a smile on our face! We appreciate the review!

      by isellcars38 on 01/09/2019

  • Recalibrate navigation

    5 out of 5 starsby ginawells3 on 12/31/2018

    I had my windshield replaced Thus the navigation system had to be recalibrated.
    • Hi, Ginawells3, thanks for the love! Our priority is you, so please let us know if we can help you with anything else!

      by isellcars38 on 01/09/2019

  • Sensors

    5 out of 5 starsby VrenyRA on 12/10/2018

    Jaime was extremely helpful and professional.
    • Thank you, VrenyRA! Making customers happy is our #1 priority, so we're delighted to hear about your experience! See you again soon!

      by joeakers on 12/13/2018

  • Amazing fast friendly service

    5 out of 5 starsby Carlos1995 on 11/26/2018
    updated 12/07/2018

    I was very pleased my car had its oil service fast and prompt . I was too early for my appointment and they took me in early. The service specialist was very knowledgeable and friend thank you .
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by carsonhonda on 04/26/2019

  • Used gmc yukon xl

    2 out of 5 starsby Gmcyukonxl on 10/13/2018
    updated 10/19/2018

    Bought a used 2016 yukon xl. It ends up that it had a brake light issue. Took it in they said they would replace it. They replaced it with a used brake light. Let them know i was not happy with the used light and I wanted a new one. Mr. Contreras let me know that they usually put used parts. I was disappointed. Safety issue. All lights should be replaced with new ones.
    • That's certainly not the sort of experience we like to hear about. We want to earn your business and trust again, so please let us make this right. If you would like to discuss your experience further, please reach out to us at the store.

      by carsonhonda on 04/26/2019

  • CARSON HONDA - STILL THE BEST AFTER 3 NEW HONDA CIVICS SINCE 2007 :) !

    5 out of 5 starsby David Frost on 10/01/2018

    After 3 Honda Civic purchases from 2007 until 3 weeks ago, the quality of service has only become accentuated for the ultimate in service, care for the customer regardless of whether a 'Deal' is concluded or NOT, and the desire for customer satisfaction regardless of when the customer leaves - either WITH or WITHOUT a car....Today's SYPERB sales personnel are highlighted by 1] Octavio, 2] Lilly 3] Osvaldo and 4] Mike
    • David Frost, thank you for your kind review; we are happy to pass along your comments to the team here at Carson Honda! We hope to see you soon!

      by bmwfairfax on 10/09/2018

  • Amazing Service

    5 out of 5 starsby Courtney on 09/12/2018

    I purchased my car at Culver City Honda, took it there a couple times for service, then I decided to try Carson Honda and what a difference! The sales at Culver City was on point, but their service department lacks efficiency and integrity. At Carson Honda I ALWAYS get A+ service from the staff down to the job itself. Easy appointments, fast service, smiles, happy staff, and my car is well taken care of. I will return to Carson Honda for my next car purchase too.
    • We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

      by bmwfairfax on 10/09/2018

  • Mrs

    5 out of 5 starsby L Aguilera on 09/03/2018

    Carson Honda is the only place I service my car. I made a same day appoitment, Jimmy Romero was my consultant. He explained what the services the car needed, listened to my concern and request. The car was ready in the time frame it was promised. Great serve department. Thank you Jimmy!!
  • Great experience

    5 out of 5 starsby Leekj1224 on 08/27/2018
    updated 09/04/2018

    It was a difficult task, but Blake and the team down at Carson did a great job of getting me the car I wanted. The sales process was efficient and I was only there a couple of hours. Extremely happy with the price and service, I would recommend purchasing your next Honda here.
    • Leekj1224, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Carson Honda. Thanks again for the recommendation, and have an amazing day!

      by autonation on 09/18/2018

  • 2018honda civic hatch

    5 out of 5 starsby Joegonzo117 on 08/25/2018
    updated 09/04/2018

    Had a great experience with the sales team. when I got there i wasn't bombarded by pushy salesman trying to get me to get something I didn't need. Instead I was greeted friendly told them what I wanted they worked with me gave me a great deal.
    • We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

      by autonation on 09/18/2018

  • Great Honda Dealer in Southbay

    5 out of 5 starsby bicolano on 08/21/2018
    updated 09/04/2018

    Great car service and service representative!
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by autonation on 09/18/2018

  • Service

    5 out of 5 starsby Phillie30 on 08/04/2018
    updated 08/13/2018

    Service Customer Service Rep Javier was awesome and very helpful. 👍
    • Hi Phillie30, we are very happy to have provided you with such a positive experience!

      by carsonhonda on 08/17/2018

  • First Time Buyer Experience

    5 out of 5 starsby Cewilli on 07/09/2018
    updated 07/23/2018

    I was a first time car buyer and this dealer made the experience wonderful and easy. Levi was very friendly and knowledgeable and gave his unbasis opinion when I asked questions.
    • Hi Cewilli, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by bmwfairfax on 08/01/2018

  • No hidden fees..

    5 out of 5 starsby CaleePrz on 03/14/2018
    updated 03/27/2018

    I really love how they told me exactly what it would cost me out the door including taxes and registration. Of course if you want Gap or extended warranty that's something you have to figure out if you're on a budget. But mainly the cost of the car out the door was exactly what I needed. I searched for 3 weeks and went to 5 Honda dealerships, so it got exhausting. But just getting a honest price was worth it. Also, I did a trade in and they offered me double than other dealerships.
    • Hi, Calee, we strive to provide exceptional service to every guest! We’re delighted to hear your experience was great!

      by carsonhonda on 03/29/2018

  • Customer service

    5 out of 5 starsby Dboii52 on 10/04/2017

    Manny Hernandez , provided me with great customer service ! Explained everything to me well. I highly recommend him to every.
    • Dboii52, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

      by carsonhonda on 10/06/2017

  • Service on my 2011 accord

    5 out of 5 starsby alfonso597 on 08/09/2017
    updated 08/23/2017

    Very friendly and helpful staff specially my service advisor. Prompt efficient and knowledgeable.
    • Alfonso597, thank you so much for the positive review! We are happy to hear that you enjoyed your service visit to Carson Honda. Have a great day and come back anytime!

      by sunshine_ford on 08/24/2017

  • Excellent Service

    5 out of 5 starsby Alvarezpao on 08/04/2017
    updated 08/15/2017

    Tank was exceptionally helpful and informative with the status of my vehicle during service and followed up with suggestions before picking it up. The service was completely in a timely manner.
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