Kia of Carson
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Customer Reviews of Kia of Carson
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by Emily on 04/18/2023Unapologetic [non-permissible content removed]. Was quoted a price over email and the salesman asked for my ID and credit card to reserve the car at that price. He said the car would be in 1-2 days later. Over the next 2 days, he kept… trying to increase the already agreed upon price - first by $1K and then by over $2K. When I called him out on it and said we had already agreed on a price, he said "well I never charged your card." Unbelievable. He and management said they'd look into if they could honor my price (the price they'd given me), until ultimately I learned the car had been sold and they wouldn't have more of the car THAT I HAD RESERVED until 2 months later. Sleazy and undeserving of your business unless you are happy to pay $5K+ over MSRP and have your deal change multiple times.Disappointment
by EsakkimuthuShunmuga on 05/22/2019I chose the certified price offer from the Edmunds site for leasing the Kia Optima LX and received a call from the dealer in next couple of minutes to schedule the time. I checked with them whether they will honor the Edmunds offer and they… confirmed after checking with their manager, they even assigned a salesperson to work with me. Then I got a call from that salesperson as she wanted to introduce herself and again I confirmed with her whether they will honor the same offer. When I visited the dealer after an hour long drive from my place, they simply made me to wait for an hour to check the offer and finally refused to honor it. They were not even ready to show me the car, allow a test drive, discuss the closest offer etc. Very disappointed... Better to confirm the offer through email before you visit in person.Great
by dalimiang on 05/07/2019These guys were real professional, called them to see if they would match a deal, Picasso was my sales rep, said yes, come in, i went in, no games, they came through as promised, i was in and out in no timeBait and Switch
by Ambushed on 02/10/2019I took the certified price offer from the Edmunds site and upon scheduling a drive, over an hour from my house. When we sat to discuss price the sales team stated that they would not honor the price. I then called senior management with my… concern and was told that they were aware of my situation and that the car I was requesting was very popular so the owners wanted to make money on it so the price quoted was not honored
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