Toyota of Santa Cruz
Customer Reviews of Toyota of Santa Cruz
Review type:
Honest, no BS dealer, highly recommend!
Bryon!
by Audrey on 04/11/2019very accommodating and positive!Prius
by Ron on 04/11/2019Quick and efficientIt is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Service
by Kyle on 04/04/2019updated 04/11/2019Bryon was an amazing service rep, he provided me with calls to update me with the status of the vehicle. Bryon was also extremely positive and energetic, he’s a true asset to the Toyota company.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please donât hesitate to contact me or visit us if you need anything else. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Used car purchase
by Gregory on 04/04/2019updated 04/11/2019Great, people were friendly and got a good deal.Thank you so much for your review, Gregory! Happy customers are our goal and our mission at Toyota of Santa Cruz, and itâs exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please donât hesitate to let us know. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Thank you
by Tabitha on 04/03/2019updated 04/10/2019Service was friendly, quick, and efficient. I was comfortable waiting in the designated area with chairs, wifi, and coffee!Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Terrific Toyota!
by Sandra on 04/03/2019updated 04/10/2019The service was very organized and rapid. Service person, Andrea Mello was very efficient and courteous. Thanks!Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Six month service
by Margaret on 04/09/2019friendly, quick, efficient.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Yay! Toyota Santa Cruz Service
by Shirley on 04/09/2019excellent professional staff. Person waiting outside service area nice and efficient. Michael (inside) professional and friendly.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
review of santa cruz toyota
by Alisa on 04/02/2019updated 04/09/2019the salesman wasn't pushy.He was friendly and helpful, and knowledgeable about the car's features. He was also a good listener and paid attention to my needs and concerns.Alisa, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Alisa, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Alisa, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with us! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Great experience
by Sam on 04/01/2019updated 04/09/2019The staff is very friendly and they try to make the experience as comfortable as possible.Thank you for the feedback,Sam! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Toyota routine maintenance
by Wendy on 03/31/2019updated 04/09/2019Friendly and knowledgeable staffThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
?
by Tabitha on 03/31/2019updated 04/09/2019I was helped right away and the service people were friendly and helpful in answering my questionsThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
150K mile factory service
by Shawn on 04/09/2019very positive and the rental car was brand new.renting was very easy.staff are always friendly. Mike, the advisor I had,checked the mechanics findings and helped me avoid replacing a part that had already been replaced and keeping my cost… down.Shawn, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
sc toyota
by MM on 04/07/2019Clean, comfortable showroom and wait area. Friendly staff. Efficient service.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Great Service
by Michael on 04/07/2019Great personal service. Everything done correctly and promptly.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Proud Owner
by Teresa on 04/07/2019The sales staff was very knowledgeable and patient with all of my questions. They were helpful with the finance application and shopped to find a great rate.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Good service.
by Tony on 04/05/2019Very organized. From the moment l arrived to the time l left everything was very easy and straight forward.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Quick and easy.
by Erica on 04/05/2019Quick and easy:)We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Good experience...
by Suzanne on 04/05/2019Your staff is professional and friendly and efficient..We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
solid service department
by David on 04/05/2019Friendly and efficient.We canât thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Thank you for leaving us your positive review, David! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Toyota Santa Cruz is the BEST!
by Teresita on 04/05/2019You are always very professional, but also very welcoming and you listen to my car problem and take the time to figure it out! Bruce spent a good 20 minutes or more trying to figure out why the Bluetooth wasn’t working right in my Prius.Thanks for the kind review, Teresita. Let us know if we can help with anything else. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
We canât thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
by dealerreply on 04/12/2019