Toyota of Santa Cruz
Customer Reviews of Toyota of Santa Cruz
Review type:
Honest, no BS dealer, highly recommend!
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by Richard on 09/21/2019updated 09/27/2019fast, accurate, friendlyFast, easy, and kind
by Madeline on 09/21/2019updated 09/27/2019Bryon was helpful and quick and to the point. Also very kindThank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Wonderful
by Jennifer on 09/20/2019updated 09/27/2019The writers are amazing and fast. Very helpful with your needs.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Enjoyable and Laughable experience.
by Angelee on 09/26/2019I was not pressured by your sales reps to make a purchase. The entire experience was enjoyable. Robin S was a genuinely nice person who cared about my needs and understood what I was looking for.Angelee, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Toyota service
by Stephen on 09/26/2019Quick and efficientThank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Thanks everyone!
by Heather on 09/26/2019Honest, friendly, no pressure. Really went out of their way to help us.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Excellent Customer Service
by Robin on 09/24/2019Mike was courteous, professional & organized. The work was done as quoted and in the time frame specified. I would highly recommend Toyota of Santa Cruz for your maintenance needs.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
great service :)
by Devin on 09/23/2019I liked Candice, very helpful and responsive. And I liked that you're open on weekends.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Best customer service
by David on 09/16/2019updated 09/23/2019Fast great customer serviceThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
I don't know what this means?
by Kristin on 09/15/2019updated 09/23/2019Friendly & helpful staff and it's nice that your Service Dept is open on the weekends. I also like being able to schedule my appointment(s) on line, via the email reminder. Very helpful.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Great service and people
by Jennifer on 09/21/2019People are great , and the service is 5 star. All employees treat you great and listen to your needs.Thank you for the five-star rating, Jennifer! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Fast and easy
by MrPete on 09/20/2019good people - fast serviceThank you for the five-star rating, [REVIEWER NAME]! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! SALES: Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Great Service
by Wayne on 09/20/2019Always friendly and professional. I have total confidence on how you guys do business. Mikell Johnson was terrific.Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Great Dealership with excellent service
by Tomas on 09/13/2019updated 09/20/2019The staff were friendly and helpfull without being overbearing. We were happy through the whole process which is great since buying a car is very stressfull.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Another good appointment
by Robert on 09/20/2019Everything was done on time with the completion of the appointment. I had a comfortable place to do computer-based work while waiting.Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Great Experience
by Leah on 09/19/2019Bryon was able to get me in last minute for an oil change and it was done as promised. He was very helpful and addressed all my concerns.Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Santa Cruz Toyota the BEST!
by Elizabeth on 09/19/2019Gordon B was extremely professional and kind.Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Santa Cruz TOYOTA 40000 MILE SERVICE
by Arthur on 09/19/2019professional experience all around appreciated washArthur, we are glad to hear you enjoyed your recent visit to our service department. We believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Very good purchase experience
by Amir on 09/12/2019updated 09/19/2019Convenient, friendly people. this was my third purchase from this branch in past 5 years.Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Smoothest car buying experience ever.
by Asif on 09/18/2019Email communication was great and effective. Chris Meyer was great help and it was a smooth transaction.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Excellent Service
by Nance on 09/12/2019updated 09/18/2019Service employees were courteous and my car was done before expected wait time! Bryan was very Thorough and explained everything well. He also offered a wash! YES!Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
by Toyota of Santa Cruz on 09/27/2019