Kia of Alhambra
Customer Reviews of Kia of Alhambra
Review type:
Mean, abusive, and poor communication.
by hurt and disappointed on 11/27/2023When unable to come to an amicable agreement about a car repair, this dealership changed my email address to "suzanneisuglylady@gmail.com". Im guessing that they have treated others the same, and my guess is that they are women.Outstanding service and employee
by Bill on 08/26/2020Alberto is incredible. He remembers my name, treats me like a VIP , and always is very honest about what needs to be done . I come back to this particular Kia dealership because of Alberto . I live between Alhambra Kia and another Kia… dealership and I chose to go see Alberto because of his service .Kia of Alhambra
by Deborah on 07/31/2020Fast serviceDeborah, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. -The Kia of Alhambra Team
Sorrento
by Eva on 07/24/2020The employee that took my key was very friendly and explained what was done when I picked up my car.At Kia of Alhambra, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best -The Kia of Alhambra Team
Elena Covarrubias
by Elena on 07/23/2020Gustavo was very helpfull and nice.Elena, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Kia of Alhambra Team
Oil change
by Luis on 07/18/2020Courtesy employees and helpfulThank you for leaving us this great review, Luis! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, The Kia of Alhambra Team
Forte S Service
by Casey on 07/16/2020Personnel were courteous and helpful. Service was done faster than expected.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Kia of Alhambra Team
Great Customer Service
by Simon on 07/15/2020Alberto the Assistant Manager is always very kind and courteous. My car battery died and he took me in last minute. Even if something goes wrong, he makes it right.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -The Kia of Alhambra Team
Snack
by Rob on 07/09/2020There’s snacks and water while you wait for your serviceThank you for the great review, Rob. Please come visit us if you need anything else, be it service or sales. -The Kia of Alhambra Team
Service Department
by Dennis on 07/03/2020updated 07/09/2020My service agent Steven is great. He is there to take care of the needs of my car. He is very on top of it. Knows I needed service, and he had a Lift order for me asap. He is honest and to the point. I alway request Steven.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Kia of Alhambra Team
Kia of Alhambra
by Jorge on 07/08/2020Great customer service experience, fast and friendly. Good atmosphere, I really enjoyed my experience and first time getting an oil change here at Kia dealership in Alhambra. And a huge thank you to alberto, he was the service advisor who… helped me out . Did a great jobIt is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -The Kia of Alhambra Team
2020 Kia Rio S 5D Hatchback
by Randolph on 07/03/2020The people in the dealership are very friend and respectful and they worked with me to get a good deal.We appreciate the kind words, Randolph. We look forward to seeing you again in the future! -The Kia of Alhambra Team
Service at Kia
by Steven on 07/01/2020Steven Lara is amazing. He’s been helping me for many years with my service. He’s always accommodating and professional. I will keep coming to get my car serviced because of him.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. -The Kia of Alhambra Team
Kia Experience
by Maria on 07/01/2020Everyone was very helpful and cordial. José Velez was very detailed and made sure he answered all our questions.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. -The Kia of Alhambra Team
Everything was nice
by Joshua on 06/29/2020The staff was very friendly and helpful.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -The Kia of Alhambra Team
New car shopping in the time of covid-19
by Chris on 06/14/2020Jose was great. The setup inside to help prevent covid-19 spread was reassuring too. The process moved quickly once we settled on an amount.Thank you so much for taking the time to share your feedback with us, Chris! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Kind regards, The Kia of Alhambra Team
In and out, quick and easy
by Josh on 06/11/2020Alberto and the other advisors are always helpful and get me in and out quickly. They arrange Lyft drivers which is a perk.Josh, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, -The Kia of Alhambra Team
Kia of Alhambra- rock star service
by Karen on 06/08/2020Steven L makes getting service completed an absolute joyThank you for taking the time to write this review. We are pleased to hear that Steven was able to provide an efficient and overall positive experience. -The Kia of Alhambra Team
Best customer service in Service department
by Jose on 06/08/2020Great customer service very honest and efficient they took care of my car problem rite away. Highly recommend to go to Kia of ALHAMBRA thank you Darlene for all your help your awesome.Thank you for the positive review, Jose and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. -The Kia of Alhambra Team
Satisfied
by Christy on 06/04/2020I recently leased my car at Kia of Alhambra. The staff was very friendly, listened to me and was not pushy. I love my vehicle and would highly recommend a friend/family to Kia of Alhambra.Christy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! -The Kia of Alhambra Team
Good service, fair price
by Ludovic on 06/02/2020Fast service, fair price. People keep you informed of progress, nice waiting room. It was a pleasant experience. Thank you.Ludovic, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. -The Kia of Alhambra Team
Bill, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Alberto does for Kia of Alhambra and our customers. Hope to see you again soon! -The Kia of Alhambra Team
by Kia of Alhambra on 08/28/2020