Skip to main content
Today 9:00 AM - 9:00 PM

Customer Reviews of Kia of Alhambra

Review type:

213 reviews
Sort by:

  • Kia

    5 out of 5 starsby Lesbi on 06/01/2020

    Buen servicio.personal amable
    • Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. -The Kia of Alhambra Team

      by Kia of Alhambra on 06/08/2020

  • Loving my new Optima

    5 out of 5 starsby Rene on 05/26/2020
    updated 06/01/2020

    Able the sales associate knew what i wanted and he was right on it.:) They accommodated my needs ..friendly kind and with a smile ..I actually got lower price then I thought , they found another rebate.. very satisfied customer here!!
    • Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. -The Kia of Alhambra Team

      by Kia of Alhambra on 06/08/2020

  • Kia of Alhambra has a a strong team.

    5 out of 5 starsby John on 05/22/2020
    updated 06/01/2020

    Very helpful and very professional.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The Kia of Alhambra Team

      by Kia of Alhambra on 06/08/2020

  • Great experience

    5 out of 5 starsby Victoria on 05/18/2020

    Quick and efficient. Good attitudes all around.
    • We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. -The Kia of Alhambra Team

      by Kia of Alhambra on 05/19/2020

  • Excellent dealership!

    5 out of 5 starsby Laura on 05/15/2020

    From the first moment I walked in their showroom, I was greeted by Johan Ramirez. Between Johan and the finance manager, Luis Leyva, my transaction went smoothly. I loved that they didn't play games at this dealership.
    • We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Kia of Alhambra Team

      by Kia of Alhambra on 05/19/2020

  • Great customer service

    5 out of 5 starsby Frances on 04/28/2020

    Upon calling Alberto he was able to fit me right in. Since I had already described both issues over the phone I had minimal exposure and wait time. During the pandemic this was critical in deciding to take the car in for service! Thanks to Alberto!!
    • Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Kia of Alhambra Team

      by The Kia of Alhambra Team on 05/12/2020

  • Car Service Experience

    5 out of 5 starsby Christine on 04/22/2020

    Alberto Nunez was very helpful and timely with getting my vehicle serviced. I overall had a pleasant experience.
  • Excellent Service despite CV-19 concerns

    5 out of 5 starsby Miriam on 04/22/2020

    Steven was prompt, friendly, communicative and helpful. It was interesting to see how well he managed multiple clients with their updates and checked in new customers. Service was quick which was much appreciated during this CV-19 pandemic.
  • Excellent Service

    5 out of 5 starsby FC on 04/21/2020

    The fast service offered and expert advice from the staff.
  • Alhambra Kia service department

    5 out of 5 starsby Yolanda on 04/21/2020

    Alberto in service did such an amazing job on making sure all my concerns and questions were addressed. Alberto always goes that extra step for his customers and it is appreciated.
  • Kia Optima Service

    5 out of 5 starsby James on 04/20/2020

    Fast, efficient and courteous service staff and cashier.
  • Scheduled service on 3/14/20 2014 Kia Optima

    5 out of 5 starsby Joanna on 03/16/2020

    Stevens demeanor was friendly and professional, and he was expedient and thorough on taking care of my vehicles service needs.
    • Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. -The Kia of Alhambra Team

      by The Kia of Alhambra Team on 03/17/2020

  • Service

    5 out of 5 starsby Maria on 03/16/2020

    Communication with Gustavo he was able to work with me thru email got me in and out of the dealer quickly.
    • Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Gustavo and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. -The Kia of Alhambra Team

      by The Kia of Alhambra Team on 03/17/2020

  • M

    4 out of 5 starsby Magdalena on 03/15/2020

    The manager was super sweet. She took the time to give us life advice. She seemed very genuine and had a motherly feel to her. Which made us feel very confident about the choice we made.
    • Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. -The Kia of Alhambra Team

      by The Kia of Alhambra Team on 03/17/2020

  • Great Customer Service.

    5 out of 5 starsby Juan on 03/10/2020

    Gustavo Gonzalez was very friendly and professional, provided great customer service.
    • Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. -The Kia of Alhambra Team

      by The Kia of Alhambra Team on 03/16/2020

  • Mainteance service of car

    5 out of 5 starsby Patricia on 03/08/2020

    I was kept updated as to the status of my car maintenance such as additional cost for a new repair item that had been found by the technician.
    • Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. -The Kia of Alhambra Team

      by The Kia of Alhambra Team on 03/16/2020

  • AWSOME

    5 out of 5 starsby Miguel on 03/07/2020

    NO HASSLE
    • Miguel, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! -The Kia of Alhambra Team

      by Kia of Alhambra on 03/09/2020

  • Kia survey

    5 out of 5 starsby Vlad on 03/05/2020

    Service advisor was very helpful . Great
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The Kia of Alhambra Team

      by Kia of Alhambra on 03/09/2020

  • Always great service

    5 out of 5 starsby Lacci on 03/02/2020

    My service advisor Steven Lara is always very nice and always makes sure everything is taken care of.
    • Hello Lacci and thank you for your kind words! Steven is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! -The Kia of Alhambra Team

      by Kia of Alhambra on 03/09/2020

  • good service

    5 out of 5 starsby Ricardo on 02/29/2020

    quick processing, reasonable pricing
    • Ricardo, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. -The Kia of Alhambra Team

      by Kia of Alhambra on 03/03/2020

  • 100 % satisfacction

    5 out of 5 starsby Juan on 02/20/2020
    updated 02/26/2020

    professional service performance on my car
    • Juan, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. -The Kia of Alhambra Team

      by Kia of Alhambra on 02/26/2020


About our dealership