Skip to main content

Royal Kia

Today 9:00 AM - 5:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Royal Kia

5.0
Overall Rating
4.99 out of 5 stars(149)
Recommend: Yes (139) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

My first Kia, but Royal Kia is worth a look

by Erin on 12/01/2022

Keith was fantastic - personable, helpful, zero pressure. Even tolerated our very excitable 8 yr old's questions. I never met the finance team but I am impressed! They worked hard to make sure we were able to leave with the vehicle we selected..and at a lower % than our pre-approval rate!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

149 Reviews
Sort by:
4 out of 5 starssales Rating

Impressed at first

by D on 12/01/2022

Fast, courteous, found the car I wanted. Was supposed to received docs, but as of this review, I still don it have the copies of paperwork I signed.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

My first Kia, but Royal Kia is worth a look

by Erin on 12/01/2022

Keith was fantastic - personable, helpful, zero pressure. Even tolerated our very excitable 8 yr old's questions. I never met the finance team but I am impressed! They worked hard to make sure we were able to leave with the vehicle we selected..and at a lower % than our pre-approval rate!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Wonderful team

by MB on 12/01/2022

Team was very helpful in performing service as quickly as possible.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Wonderful experience. Would definitely return again!

by Gina on 11/29/2022

Asher was highly recommended. He was very helpful, polite, knowledgeable & thoughtful!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service coupons

by Albert on 11/29/2022

I believe my vehicle is serviced properly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Custom Service

by Taylor on 11/28/2022

Jennifer was very helpful and kind. She arranged transportation for me as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

A1 service

by David on 11/25/2022

Eddie was very professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Royal exceeds expectations ... a great experience.

by Tom on 11/23/2022

Personal greeting, work done as promised and under estimate. Personal review at the vehicle, not at the counter ... by service advisor, of things done during the visit. Comfortable waiting area with not a single one of the televisions in the waiting area tuned to Fox News.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Always Great Service!

by Jennie on 11/18/2022

The Service Techs are always friendly, amazing and helpful. Service is always quick reliable and easy to schedule online. Thank you :)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change, service check up,

by Marvis on 11/16/2022

It was the best staying appointment I have ever had. It felt more relaxed, welcoming, not so hectic. The service was faster and I think better than ever before. The car wash was certainly top of the line. My agent was easy to talk and again not rushed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Important to trust people working on my car.

by Donna on 11/16/2022

Efficient, quick, knowledgeable, and very friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

N/A

by Deborah on 11/15/2022

Dylan took great care of me from scheduling the appt, to giving me the information I needed to making sure the timing worked.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Royal Kia, the best in Tucson, AZ

by Miya on 11/11/2022

Everyone is very kind, straight forward and gets the job done quickly and efficiently

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service experience!

by Gail on 11/11/2022

Very well organized service department that took care of all of my issues the same day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service

by Serafina on 11/09/2022

Prompt and quality service. Getting ongoing updates while I was waiting.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Always good service

by Ann on 11/03/2022

Always a good experience. Always friendly and honest advisors and a nice lounge to wait in.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

My KIA Sportage Service Experience

by Bill on 11/03/2022

The service advisor was professional and courteous.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Dave Loper is the man.

by Geraldine on 11/03/2022

Dave Loper is a knowledgeable professional that cares about his customers. He is to be commended for his quality and professionalism as well as his attention to detail.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Friendly Service!

by Anthony on 11/02/2022

Friendly service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Royal Kia - would highly recommend!!

by Javier on 11/01/2022

The single point of contact (Jacob Nooter) versus the traditional 5 dudes to try and break you down model. *NO* dealer markup or "market adjustment" (as a point of reference Courtesy Kia had a $5900 "market adustment on Wind, $8900 on GT Line-- I walked out of there. No BS with Jacob shooting straight from the hip on costs and add on pricing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Thorough and quick

by Roger on 10/31/2022

New to town and had to pick a dealership for routine maintenance. Everything from booking online, to dropping off the vehicle, to getting it back in just a few hours was handled with courtesy and professionalism. My first experience with Royal was a very good one.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

about our dealership