Customer Reviews of AutoNation Honda Tucson Auto Mall
Review type:
Trade in
by JeepJeep on 05/06/2025
Traded in my Altama for a Jeep and Edmund was great, and they have all you can eat ice cream.
376 reviews
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Robert Valentine
by Bob Valent on 02/01/2019Excellent , fast , efficient, polite.Pre Owned Purchase rating
by DC Mattingly on 01/30/2019I was treated well and my needs were addressed when I purchased a pre-owned vehicle on 1/29/19. Great staff and management. Other dealerships should attend a seminar at this store for how to conduct business on the sales floor.Quick and Easy!
by JessicaF on 01/24/2019I purchased a car and it was not only quick and easy, but painfree :)Satisfied Customer
by OroValley on 01/12/2019Excellent customer service and timely completion of serviceCRV Service
by Santa Maria on 12/13/2018updated 12/21/2018Robert went above and beyond for us!!We are glad you chose our dealership. We always strive to provide personable and excellent customer service. Thank you again for the review!
Ridgeline purchase
by Lee in AZ on 12/13/2018updated 12/21/2018I did online research and found I liked the Honda Ridgeline. I subscribe to Consumer Reports used their TrueCar pricing to check on local availability. AutoNation Honda in Tucson was the first to contact me. I also had contact from… another dealer. Both dealers were very friendly and no high pressure tactics. AutoNation was the only dealer in the state with the model and the color in stock, so I purchased there. The process was very friendly and I would recommend them. The TrueCar pricing was great.We are glad you chose our dealership, Lee. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service
by Richard on 12/08/2018I've had service for my Honda Fit a number of times here, most recently for an air bag inflator recall. The team there is courteous, efficient, and most important to me, does not pressure for additional repairs.Airbag
by DobbsHonda on 12/08/2018We waited while an airbag recall was taken care of. The service was prompt, and the service people efficient and friendly.Great service
by Fritzenator on 12/07/2018Automation Honda is my Dealership of choice.Honda CR-V
by Delroy Cla on 11/30/2018Gregg Cheesbrough got me in and out with satisfaction. Thank youAirbag Recall
by Robert T. on 11/16/2018I received a recall notice for my 2012 Honda Accord to have the air bag repaired. I called to set up an appointment and was taken in that very same day with great results. ED Diamond took very good care of me. He was prompt to stay in touch… with me to get the work done quickly. Also, I wish to say that Mike Jones, the Service Manager, has ALWAYS done a great job of offering me excellent customer service. Even the shuttle drivers, Richard and John, are terrific. They are a GREAT Team!!!Auto Nation Honda Review
by Cheryl L. on 11/09/2018We had a great experience at Auto Nation Honda. Our sales person Triston was courteous and answered all our questions. We took 2 test drives before deciding on the CRV and are very happy with it.Always great service
by Happy723 on 10/12/2018updated 10/19/2018It was time for my 60,000 mile check up and I needed a battery. My car runs so great after its service. The service manager was great and made sure everything was done.Routine Service
by SarahB5 on 10/11/2018Easy. Friendly. Helpful. Mike knows Honda Accords!Needed new car
by phyllie on 10/03/2018Was very easy and semi stress freeService with Greg
by Jean Larkin on 09/05/2018updated 09/11/2018Great I called and made an appointment when I arrived I was greeted ,issued discussed and work beganpGreat service & friendly rep
by Iris B. on 09/05/2018Rep was very friendly and informative.Service
by rarmenta on 09/05/2018Artie Bigelow was EXTREMELY helpful and I appreciate it VERY much!We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
easy peezy!!
by lylmykee on 09/04/2018took my sons car in for its first service,it went very well, no pressure selling on item not needed..i like that..CG Report
by Family first on 08/23/2018updated 09/04/2018The sales person is very accommodating and good follow up after 3 days of car sold. He called twice to check on the car and our satisfaction. The finance person is good but, don't listen to the customer during the application procedure.… I had another appointment which I was late on. I keep telling I'll be back to sign paperworks. Just get it ready. He insisted on keeping me another hour to finish up. I finally told him even if you give me this car for free, I won't be late another minute with my other appointment. He finally agreed. As promised I went back to finish the purchased.fluid ck
by whodunit on 08/20/2018updated 09/04/2018did not check the fluid levels on the battery
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sydney Turner on 05/08/2025