Customer Reviews of AutoNation Subaru Scottsdale
Review type:
Great after the sale service!
by RMG on 05/01/2024
Great people work here, truly helpful and friendly! Very willing to share and educate on all car features ensuring you get it setup for your comfort!!
121 reviews
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Great service
by Azyeoman on 01/21/2019Friendly, fast service. None better and they even gave a discount!Great Customer Service
by Happy Client on 12/10/2018Overall the staff was accommodating and communicated all necessary services needed! They provide quality customer service and I would highly recommend them!Great Customer Service
by Caitlin G. on 10/16/2018We came in for a 12,000-mile service with some concerns about one tire wearing oddly and Mr. Russo answered every question we had. His customer service is 5 star! We have been to 5 different Subaru dealerships for service over the last 7… years and AutoNation's Service Center is the top one.Auto Nation Scottsdale
by Suzanne Yu on 10/16/2018One of our best car buying experiences to date.Buying review
by Michael on 10/11/2018After comparing offers from multiple dealerships online, this dealership came in with the lowest price.Mr. Dominique Leroy
by Dominique on 10/01/2018updated 10/12/2018A very pleasant experience, very happy with the deal, the way we were treated. Knowledgeable employees, polite and eager to please the customers. Good follow up after the sale.We are glad you chose our dealership, Dominique. Thank you for taking the time to share your feedback with us.
Suburu Outback Purchase Experience
by HHMax Phx AZ on 07/13/2018updated 07/23/2018The Dealership was great, the team was great, we visited several times before making the final decision to buy, The team let us test drive the Outback twice and we also test drove the Crosstrek. No pressure to purchase after our visits,… Great service during our purchase (on a holiday too) We have recommended them to others.We are happy you had a pleasant experience here at AutoNation Subaru Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road.
4.8
by crystal on 07/02/2018great staff, both sales and finance. the only thing that I am not happy with is this new car have few spots had minor damage after I have signed contract but it has fixed to my satisfaction after all.Purchase new Subaru Outback
by Christopher94 on 05/05/2018updated 05/22/2018Easy no haggle. The price was rightWorst Service I Have Ever Had
by PammieH on 01/13/2018Made an appointment for 1/12 on 1/11 and called ahead to Jason in parts to let him know I would be late because the car was being towed and tow truck was behind. Immediately noticed two things when I got there: they did not know how to shut… the car off (it is a Saab 92x which has an Impreza engine and a Saab body by design and needs to be shut off with the stick in the reverse position, for god sakes) and they began to haggle to cost to do the 90k mi check up (mysteriously, the price doubled over the online dealership quote). Left the car around 11:00am and Kyle Stringfellow did not call me until 2:40 to leave a message to call. I went online because I could not reach him and the appointment was cancelled by him without explanation. Typical Scottsdale half ***** service, so far. I will keep you posted. I asked the Service Manager to call me back first thing on Saturday.Great service from Scottsdale Subaru
by tcoker73 on 10/02/2017updated 10/13/2017I recently bought a 2017 BRZ Limited. I got a good deal and I was given great service. Michael the sales representative was fast, prompt and worked with me on the price I was willing to pay for the vehicle and got me on my way in the new… car quickly. I was in and out of the dealership in about an hour.As good as it gets!
by JimClark on 05/20/2017The professional and personal experience I encountered at AutoNation Subaru are second to none! I contacted several Subaru dealerships. AutoNation was by far and away the most helpful, the most honest (!), the most attentive to my needs and… desires with regard to what I did and did not want (they searched and searched until they found what I wanted rather than tried to sell me what I didnt want), and the most accommodating to my schedule and needs (including driving to Tucson and returning late at night so that I could have the car for a personal trip the next day). If it were possible to give extra credit stars, I would give them. I've purchased a fair number of new cars over the years (10). Never have I had a better experience, and, frankly, I can't recall that I've had an experience as good as AutoNation.Oil change
by Mitchellb72 on 08/08/2016updated 08/22/2016Scheduled oil change thru warranty. In and out service.My Crosstrek
by TMeyer1019 on 07/24/2016updated 08/09/2016With the assistance of USAA, the entire car buying experience was exceptional. I test drove the Subaru without a heavy sales pitch or the feeling of being pressured. When I was ready to purchase the vehicle, USAA worked hand-in-hand with… Autonation/Scottsdale Subaru (Mayra) and I picked my vehicle up - having only spent approximately an hour in the dealership to sign the paperwork and to be hand walked through my new vehicle. What a wonderful experience!Mike Minick is amazing
by Marthalopez7 on 07/01/2016updated 08/04/2016Mike Minick is the best he truly finds the perfect subaru for your own personal needs! I love my crossteck and I wouldn't have picked a better model for me and my family.Shelby Lane
by Jltew480 on 07/05/2016Shelby was patient as I sat at her desk for hours debating on if I wanted a new car.Very happy experience
by Ilovecars98 on 06/28/2016After shopping for many month, and looking at many models including, I just bought a new Subaru Forester. I love this car. And my experience with this dealership was about as hassle-free and upfront as anyone could hope for. I would (and… will) recommend this dealership to my friends, and this car is one of my all time favorites. I love it as much as my old Isuzu Trooper and my BMW 5, and more than my Toyota FJ.Best Dealership I have ever dealt with.
by kcress2 on 05/17/2016Geat experience. Friendly sales. Not pushy. Transparent pricing and communication.Excellent Service
by bisontrack on 05/17/2016Went in for routine service with the current offered coupon, and Kyle (Assistant Service Manager) went out of his way and offered up greater discout coupon.Great service
by MMChandler on 05/16/2016I never thought I would give 5 stars to a dealership, but this one deserves it.Great service and knowledge of product
by Mschletter on 04/24/2016updated 05/10/2016Hollis was extremely knowledgeable about the WRX I bought. He knew the ins and outs of the car and how to get the best pricing on both the car and insurance. The facility itself was well kept and everyone was very pleasant.
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by Chole Yates on 05/04/2024