AutoNation Subaru Scottsdale

Made an appointment for 1/12 on 1/11 and called ahead to Jason in parts to let him know I would be late because the car was being towed and tow truck was behind. Immediately noticed two things when I got there: they did not know how to shut the car off (it is a Saab 92x which has an Impreza engine and a Saab body by design and needs to be shut off with the stick in the reverse position, for god sakes) and they began to haggle to cost to do the 90k mi check up (mysteriously, the price doubled over the online dealership quote). Left the car around 11:00am and Kyle Stringfellow did not call me until 2:40 to leave a message to call. I went online because I could not reach him and the appointment was cancelled by him without explanation. Typical Scottsdale half ***** service, so far. I will keep you posted. I asked the Service Manager to call me back first thing on Saturday.