Customer Reviews of AutoNation Subaru Scottsdale
Review type:
Great after the sale service!
by RMG on 05/01/2024
Great people work here, truly helpful and friendly! Very willing to share and educate on all car features ensuring you get it setup for your comfort!!
121 reviews
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Great experience!
by SallyAnn61 on 04/29/2016Very pleased with my experience with Mike Mallon at Scottsdale Subaru. All my questions were answered and my new Forester arrived on time and exactly as I wanted it.Great place to buy car
by Tbag480 on 04/12/2016I would highly recommend auto nation Subura to buy a vehicle.Great new car experience
by Tristenv on 04/02/2016Went to purchase my first new credit and everyone was very friendly and helpful.Superior service
by RichardR6248 on 02/09/2016As you can note by my age (78) I have purchased a lot of cars in my life. My experience at THIS dealer ship was by far the best experience I have had in recent memory. From the time I entered the sales office to the time I left I felt… welcomed. My sales man Santos Guerra was extremely easy to work with, he had good knowledge of the vehicle I was interested in (Forester), in fact once we had agreed on the deal, he drove to another location to retrieve the car I wanted and had it cleaned and filled with gas before I left that day., thats what I call service. Any other dealership would have had me come back the following day to pick it up. From the manager Dave to the Financial manager Tony and not to forget Carol the customer relations manager, I truly felt that they wanted me to be a part of the Subaru family. Know I know they wanted to sell a car, but I FELT that they wanted ME to have the car I wanted at a price I could pay (a great deal). I would encourage anyone looking to purchase a Subaru to visit this dealer if you are looking for a great experience EVEN if you are just looking.We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
Awesome sales service
by stimpy77 on 01/14/2016I got the car of my dreams (WRX), financed with single-digit APR, got great advice and even a referral to a local modding shop! This was a blasy, and I'm a fan! If you're getting or looking at the WRX, ask for Hollis, he's the man.Great service!
by esvoboda on 10/02/2015Perfect. Great service. Loved your dealership. Helped me pick out the car i really loved. If you go there ask for Ron Schuler. He helped a lot.We are happy you found us so helpful! Feel free to stop by if you need any assistance in the future!
Great customer service, pleasant transaction!
by JuanOrtiz84 on 09/08/2015The staff at AutoNation will make your car search simple. Everyone at the dealership was friendly and helpful. They weren't scared to do better than their competitors. These guys go out of their way to meet the customers. Talk to Richard… Rollnick if you are looking for a WRX or STI as these are his specialty. I went from Tucson to Scottsdale(almost 2 hour drive) to get my WRX. Don't settle for a mediocre car buying experience when looking for a Subaru. Stop by AutoNation Subaru in Scottsdale!Thank you for your kind words! We always strive to provide personable and excellent customer service. Thank you again for the review!
Friendly and professional salesman
by Jimtucson on 08/29/2015I dealt with many dealerships during this car buying process. I chose automation Subaru because the salesman was friendly and professional. This something I can not say about a few other dealerships. He went out of his way to help me and… also gave me the best price. The actual buying process was simple and easy.'15 WRX
by WRXlady on 02/23/2015I purchased my second car from Auto Nation Subaru in Scottsdale. Richie R. was my salesman for both purchases, he did an excellent job. Any questions I, or my husband had he answered. He was very helpful and made us at ease in the whole… buying experience. I would recommend him for your next or first car buying experience, he's great. And the dealership as a whole was a great place to visit. I give them five stars.AutoNation Subaru Provides Excellent Purchase Experience!
by guardrail1 on 02/20/2015I recently purchased a '15 Subaru WRX from AutoNation Subaru. After receiving several bids from other dealerships for a price on a new WRX, AutoNation Subaru provided me with the lowest bid. When they were unable to provide the WRX with a… sunroof and a manual transmission, they offered me a WRX with a sunroof and an automatic, a $1,200 upgrade, at the same price they quoted me for the manual. With a minimum of negotiation and no hassle whatsoever, AutoNation Subaru made a deal that was several thousand dollars below MSRP, not to mention several thousand below invoice. I would highly recommend AutoNation Subaru to anybody in the greater Phoenix area whose in the market for a new Subaru. It's worth the drive from anywhere in the valley. In fact, even if you live well outside the valley, it's well worth the drive.2nd Time I've Purchased from them
by Outback_Fan on 02/18/2015Another great experience....a no non-sense, upfront and laid-back atmosphere with the KNOWLEDGE and service to back it up. Most other places I tell them about the Outback, but Jeremy knew his stuff.Good Experience Overall
by VLC13 on 02/10/2015After 13 years I found myself needing a new vehicle ASAP. I was not expecting to purchase a Subaru. I really liked the Forrester and Michael was very polite, helpful, and patient. I got an excellent deal on a vehicle I have been very… happy with, it's already been on its first road trip with no issue. I also had the windows tinted. The service department was another plus and I am sure that I will continue be treated well as I return for maintenance.Subaru Love
by medman2010 on 01/20/2015Excellent purchasing experience at Autonation Subaru Scottsdale, thanks to Jonathan Hennke and his management team. Rather than a sales pitch or just another customer, Jonathan displayed compassion to the customer/driver experience with… attention to our needs and future family needs. It was an easy choice to stick with Subaru for many reasons, but the sales experience kept us there. Thanks Subaru team!Foundation of lies
by sjraya on 01/19/2015Be very wary of what you believe when they talk numbers to you. Signed a contract for 4.5% Apr and now, three weeks after sale, they are coming back with modified terms that changes my payments pretty substantially... In a negative way. I… am very unhappy with the turn out. love my car but not the flip flop I'm getting. Tis a big shame cause I left the dealership feeling like I finally had a good dealership experience to find out it was all a lie to get me to drive off the lot with their car. Big disappointment.It is disappointing to hear of your negative experience with our team. If you would be willing, please call our General Manager directly at (480) 420-3440 for further assistance with moving forward. Thanks for leaving your feedback, and we hope to hear from you in the future.
What a Fantastic Car Buying Experience!
by PAbramowski on 12/19/2014I recently bought a Subaru Crosstrek from AutoNation Subaru in Scottsdale, AZ and the service we received from salesman, Richard Rollnick was fantastic! From start to finish, Richie did everything to accommodate my special requests ! He… made our car buying experience very pleasant and easy! I am loving my new Crosstrek and would highly recommend Richard Rollnick and AutoNation Subaru!The Best Dealership
by RLCnPhoenix on 11/19/2014Very helpful and nice to deal with on my new car. I wouldn't go anywhere else. Love my Subaru.Easy and hassle free experience
by meursiicc on 10/29/2014As far as dealerships go, these guys are very reasonable. They sorted through the financials quickly whilst negotiating a better interest rate on my behalf, and I drove away in a matter of hours. Both the trade-in and the sale price was… reasonably fair. Only lost a star because they forgot to return my driver's license amidst all the paperwork.Great new car buying experience
by bluesubaru1 on 10/16/2014My experience was better than expected. No pressure, great information, quick response to my initial on-line request and respectful follow-up. The sales person and sales manager, Michael and Ryan, were helpful, honest, and… straight-forward, even when I took several weeks to buy.Thank you for taking the time to share your feedback with us. We appreciate your business. Do not hesitate to call if you need anything.
Love my Crosstrek!!
by bonnie62 on 09/30/2014I had a great experience purchasing my Crosstrek at Autonation!! Johnathon and Jeremy were really helpful, patient, and cared that I purchased what was best for me. It took 3 visits there for me to pick the one I wanted, it was hard… because all of their vehicles are good ones. I would definitely go there again!!Best of Three
by milespergal on 09/03/2014I went to three Subaru dealers in the Phoenix area and found AutoNation in Scottsdale to be the most comfortable to deal with. Sales reps and manager were friendly and helpful but most of all the price was the lowest of the three dealers… that I got quotes from. I purchased a 2015 Subaru Forester and am very pleased with the vehicle. Gas miiage is better than I expected. Speedometer is a little hard to read but I am getting used to it. I actually enjoyed buying from them.We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. We greatly appreciate your strong recommendation, and thank you again for the review!
Love my new Outback!!!
by Jlostutter on 08/21/2014I actually went into this dealership with the intention of NOT purchasing a car for a few more weeks, however, the quality of the service and the vehicles made it so easy that I was excited and happy to get my car sooner than expected!… Normally the car purchasing process is not fun but with the no pressure sales atmosphere it made the process easy and painless. The salesman, John H, never showed me anything out of my price range or anything other than what I asked to see. I loved the sales experience and the cars so much that we plan to go back next year to get my husband a new car! Everyone I have worked with and talked to at this dealership was wonderful, even after I signed the deal and they had my money :). The people are passionate and honest, I wouldn't go anywhere else to purchase a car. Again, I worked with John H and it was the best car buying experience I have ever had. Even if you're not ready to buy he is knowledgable and straight forward. Also, the car itself is AMAZING! I've always been a Ford driver but after 3 days of driving a Subaru I don't think I will ever buy anything else!
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by Chole Yates on 05/04/2024