Courtesy Chrysler Dodge Jeep Ram of Superstition Springs
Customer Reviews of Courtesy Chrysler Dodge Jeep Ram of Superstition Springs
Review type:
These guys are above and beyond!
Champions!!!
by Jwags on 08/02/2024Had a emergency that had to be handled right away and guess what, these guys got it done! Between the service department and parts department it was handled! Thank you so much Courtesy Dodge crew!Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Very professional and very honest!
by Joshua wagner on 07/16/2024Above the rest is all I can say, they are very knowledgeable and very professional! Definitely will be a reoccurring customer!Hello Joshua, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Courtesy CDJR of Superstition Springs
These guys are above and beyond!
by Steven Saige on 07/13/2024They are extremely upfront and very good at making sure you get into the vehicle you want! They have sold me my last 3 work trucks all Rams, and I can not say enough good things about these guys! They have treated me like family since day⦠one!Hello Steven, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy CDJR of Superstition Springs!
Super Polite People
by Mike C on 04/25/2024They care, very friendly. I feel they really care about my time there.Hello Mike, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Thank you Thank you!
by Gabriel on 04/03/2024Thank you to the very helpful team in the service dept. Finding a trustworthy dealership and a service advisor to handle your vehicle is hard. First, thank you Matt Brown for your time. I appreciate the transparency with the realistic wait⦠time in general and to diagnose and repair. I know these guys talk to a lot of people every day so I like the communication, and I appreciate the basic greeting and not feeling rushed with my questions. Thank you!Hi Gabriel, we're happy you found our staff to be so supportive during your experience here at Courtesy CDJR of Superstition Springs. If you have any further questions, please give us a call. We're always happy to help!
Very happy customer. π
by Ironmike64 on 03/31/2024The people are friendly, even the ones working at the back tell you high. That is nice, makes my day even better.Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Impeccable service that can't be beat!
by Lex on 03/27/2024I brought my car in for a diagnosis on a sensor issue I was experiencing. I was told by my vehicle manufacturer that it would be $1k to replace this particular sensor and that there was no alternate option. I naturally wanted a second⦠opinion. I scheduled service and was able to get in quickly. The technician was able to diagnose and confirm it was the faulty sensor and source a re-manufactured sensor for me at a much lower cost. The work was completed and I haven't had an issue since. They were extremely helpful, resourceful, and quick to help me with the sensor issue. Would highly recommend coming here for service.Hi Lex, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Courtesy CDJR of Superstition Springs
Long drive, but well worth it!
by Darkfina on 02/24/2024Just got my first new car. No more used cars for me, Muhammed really helped me make a deal work that I was comfortable with despite all the negatives working against me, I can't recommend this Courtesy Superstition Springs Doge highly⦠enough, it's well worth the pilgrimage.Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy CDJR of Superstition Springs. If you have any further questions, please give us a call. We're always happy to help!
The Dealership to GO TO
by Tiffany Silver on 12/18/2023My service guy Darrell was very knowledgeable. He was able to get me in and out within 2 days. I was expecting a week to be without my vehicle. I would highly recommend the service department. I will definitely be back when I need some⦠thing.Hi Tiffany, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy CDJR of Superstition Springs! If you have any further questions, please give us a call. We're always happy to help!
Great Service
by Bob Jackson on 12/18/2023I took my RAM in for a check engine light diagnoses for a second opinion. Iβm glad I did. The repair was a lot less than the other dealer quoted me and itβs running great. I would recommend this service department to anyone and Darrell wasβ¦ very helpful With explaining what was needed.Hi Bob, we're happy you found our staff to be so supportive during your experience here at Courtesy CDJR of Superstition Springs. Thanks again for the recommendation, and have an amazing day!
Would come again
by Holly romney on 09/12/2023Hector was great! I was able to walk in at 3 & find a vehicle within 20 mins. Quick and easy and also enjoyable!Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Excellent sales
by AMJuan on 09/09/2023I would definitely recommend Hector. Not only did we get a great deal, he was very easy to work with and made the process simple and fast.Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Worst service shop ever...
by Chris R on 02/22/2023I've had 2 vehicles taken to this shop and both times were ridiculous. This time my 2020 ram was in the shop for almost 40 days!!! It went in with front end suspension issues and it just started from there. I did the warranty and approved⦠dance, then getting parts, control arms, gear rack, yadaya. Then parts started showing up just to find out the parts they said are in the shop weren't there after all, so again had to order. Then somehow it got lost in transit, this is week 3 plus now. Told me 2 weeks til it showed up. After 1 month they offer me a rental for 50a day on them but I pay anything else, insurance and whatnot. Then when part shows up and is being fixed the rear control arms are the problem for alignment so again, warranty, approved, and order till fixed. So I waited for almost 2 months for this to get done and just kept hitting snag after snag all the way through. So as of now 2 horrible experiences I will never go back to this service shop again...Hi Chris, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (480) 830-8001. We look forward to hearing from you.
Lifesavers!!!!
by Lupe on 08/31/2022Thank you Matt Brown and his team! The hassle of turning in my car and its needed fixes was so overwhelming. I appreciated the knowledge and guidance Matt consistently gave. Those guys get busy in the service dept. and they keep up with us⦠demanding customers! Gracias!Hi Lupe, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Experience!
by Guada Gabriel on 08/31/2022They care about the customer experience! From beginning to end! Matt Brown in service was with it! When I dropped off my car it was mad house busy. When it was time for pick up he stayed a little longer at end of day so I can pick up my⦠car. It was my fault for running late at work. No fuss from him. Getting your car service is stressful especially when when that bill comes in, so thank you again for the service! Go see Matt Brown in service people!Hi Guada, we are so happy to read such a great review about Courtesy CDJR of Superstition Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Courtesy Dodge is a remarkable dealership.
by Seanp333 on 08/26/2022I went into Courtesy Dodge because my truck was giving me issue and I needed some help, big time. Anyway I went to the dealership and the back parts guy, Derrick was amazing! He helped me find the parts I needed, he even went out to my⦠truck with me to make sure it was the correct part. Great dealership, even better employees.Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy CDJR of Superstition Springs. We are always more than happy to assist you if anything else comes up. Take care!
Parts knowledge
by Wally on 08/25/2022Liked the knowledgeable guys in parts, kamron was helpful in identifying what i needed and made ordering easy.Thank you for the kind words.
Go see Bill B.
by M Franklin on 07/14/2022Go see Bill B. We have purchased our last 4 vehicles from Courtesy and have always had a great experience. This time was no different. Bill knew all the in's and out's of our truck and was super helpful throughout the process. The whole⦠team was amazing. Thank you everyone for everything.Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy CDJR of Superstition Springs. We are always more than happy to assist you if anything else comes up. Take care!
Quick and painless!
by Diana Plamann on 07/14/2022Pete is amazing! This was the easiest car buying experience we have ever had! We asked Pete if we could make paperwork quick because my husband works early in the mornings and he and the finance guy (I think his name was Jim) were so quick!β¦ We really appreciated that they listened to our request and followed through, we have never had a Dealership do this for us!Hi Diana, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Quick and painless!
by Luis on 06/05/2022Came in wanting to purchase a new vehicle and it was qyick and easyThank you for the great review and feedback. We appreciate your support and look forward to serving you again in the future.
Painless process
by Bjw on 05/19/2022Bear was excellent. This was the 2nd vehicle I have purchased from him and he knew exactly what I wanted. On top of that he is very friendly and professional. Class act...Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you for taking the time to let us know how we did. We appreciate your business and hope to see you soon!!
Thank you for the great review! We were thrilled to see that Bear took good care of you and treated you the "Courtesy Way." We will be sure to let Bear know to keep up the good work. Thank you for choosing Courtesy and we look forward to seeing you in the future.
Hello Steven, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy CDJR of Superstition Springs!
by Aurora Saccone on 07/19/2024