Customer Reviews of AutoNation Chevrolet Mesa
Review type:
Cindy and Cathy
Jon cunha
by Jon cunha on 06/27/2023Had car done by next dayHi Jon, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
AutoNation Chevrolet
by M. Mills on 06/23/2023This dealership has been honest & upfront from day 1. My Service advisor Robert Adams is the utmost professional in customer service.Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Customer
by Ann Mc Do on 06/19/2023I wS told part would take about 5 days to be received. They had my car 2 full weeks and never communicated to hw with update. I called several times and phone was not answered until the 13th day. The phone rang and rang then finally asked… for an extension which was never given. The lack if communication wad astounding.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Great experience
by Tardusty on 06/15/2023I had the recent experience of buying a used car at AutoNation Chevy. I hate the process of buying a car. But I had a very nice experience. Juan was professional and I felt he was always on my side. I believe I got a good deal and I… left the sales lot with a feeling that I was treated fairly and with respect.We are pleased to hear you had such a positive experience with us ! If you ever need help, just give us a call. Happy motoring!
New Car Sale
by ed_hudson on 06/15/2023The Vehicle was sold without current System updates. The vehicle update, loaded by the vehicles WIFI system failed to install properly. Then the service Dept found a bad sensor. No Issues with the Sales staff, the service Dept at this point… is a Disappointment. The current entertainment/ vehicle information and settings system is The worst I seen.Hello, Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Chevrolet Mesa. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2824 to discuss what we can do to help.
2023 Silverado 1500 RST
by RRK on 06/14/2023AutoNation Chevrolet Mesa Justin & Steve were excellent, friendly & very knowledgeable. They followed through on everything from fist contact to driving new vehicle home…. The original discount was large making the dealing easy. The OTD… price was set, an easy trip through financing and we were on our home…. I HIGHLY RECOMMEND Justin, Steve and everyone at AutoNation Chevrolet Mesa…..!!!Hello, Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Service for oil change
by Pjwolf2 on 06/13/2023Had the oil changed and they did the 12 point inspection as well. They sent me a picture of my tires showing that the tires were fine. They indicated that the air filters were okay as well. The shuttle service was great.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Well satisfied
by KMossman on 06/11/2023The engine needed replacement and had to get the warranty company to sign off on it. My service tech Robert was great though. Kept me informed by text message what was going and gave me estimates when steps would get done. I know if may… be annoying for the techs but I am a big believer in being kept in the loop. I am very happy with Autonation's side of this repair.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Difficult process
by Sehuber on 06/09/2023process was difficult. Trying to contact my service advisor her name was not listed in directory. so, I could not get through to her to get the status of my vehicle. The customer service line was not helpful and it was very frustrating.… I had to wait for the service advisor to finally reach out to me once the car was done.Hi Sehuber, we are deeply disappointed by your experience at AutoNation Chevrolet Mesa. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2824. We hope to hear from you.
Oil Change
by Martita on 06/08/2023Mr. Thomas Muccilli, who was my service advisor, was friendly and took the time to explain, in detail, everything that had to be done to my car. Everything was done in a timely manner. Thank you.Hello Martita, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Buying a car
by Duaneweg on 06/08/2023We enjoyed are visits. and the whole experience of buying our car. Tim Stretch was a pleasure.to work with. We would recommend to all our friends dealing with Stretch.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Routine Maintenance
by Ascender on 06/06/2023Prompt and thorough.Hi Ascender, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Service
by Mr. Richard on 06/06/2023My car was in need of a new tire, so I went to Autonation to have it replaced. As busy as they were, they were able to accommodate me despite their busy schedule. In most cases, Saturday is a time when most businesses are busy, and these… guys were no exception to that rule. The help I have received from Mike has been greatly appreciated and I would like to thank him once again.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. If you ever need help, just give us a call. Happy motoring!
2500 Hd
by Jputt81 on 06/04/2023Was an easy transaction, Jessica in sales was great.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Minatogawa
by StanMinato on 06/01/2023Excellent experience with service representative, Jonny R. (5 stars) 3 stars was given because of the almost 2hour wait time for an oil change. My service rep communicated to me that they were waiting on a oil filter. Found it odd that a… chevy dealership would be out of oil filters.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
autonation mesa az
by do not know on 05/31/2023the people at automation super nice I enjoyed working with my salesman Juan Padilla. I bought the new 2023 Silverado 1500 and was told to come back if I had questions come back next day but Juan was not there. no problem asst sales manager… took me to Eddie Leon who showed me all the ends and outs of the chevy plus he paired my I phone for me Eddie really has a lot of knowledge of the vehicle thanks Eddie that was awesome. awsome.iHello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!
A/C cooling issue
by D Traverse on 05/25/2023Friendly, informed service writer (Robert) listened to my concerns carefully and then took owership and followed through with every detail. Great customer service for a diffcult and pricey repair. Thank goodness for extended warrenties.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
William A.W. Sage
by BillyBoy on 05/23/2023I purchased a 2023 RST Tahoe from Auto Nation Mesa AZ. Eddie Rodriquez the sales person was Great. Robert Henley the Sales Manager was Great! My overall experience was Fantastic!!Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
William A. w. Sage
by PapaBilly on 05/23/2023The Sales Person, Eddie Rodriguez, that Sold me my New 2023 RST Tahoe, was Great! The Sales Manager, Robert Henley, was Great! My Overall Experience was Great! Auto Nation Mesa AZ is New and Impressive! A Relaxing No Pressure Experience!… Way to go Auto Nation Mesa AZ! I am 100% Satisfied! I would But a Vehicle here Anytime! Since I Buy New Cars every 2 Years I will be back in 2025! William A W Sage President Sage Consultant LLC Retail Consulting [contact info removed]Hi, thank you so much for your positive comments about AutoNation Chevrolet Mesa! Don't hesitate to call us if you ever need anything. Be safe on the road!
Vehicle purchase
by JM Arizona on 05/23/2023Sales team was very friendly and helpful. Especially Jay.Hello Arizona, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Christian was very professional and organized
by margiem on 05/16/2023From check in to check out, the service was outstanding. And I even got a ride to a nearby shopping center to spend my time.Hi Margiem, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sue Tilly on 05/11/2025