AutoNation Chevrolet Mesa
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Dealership Service Review
service Rating
Customer
Written byon 06/19/2023
I wS told part would take about 5 days to be received. They had my car 2 full weeks and never communicated to hw with update. I called several times and phone was not answered until the 13th day. The phone rang and rang then finally asked for an extension which was never given. The lack if communication wad astounding.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nia Sterling on 06/22/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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