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Customer Reviews of AutoNation Chevrolet Mesa

Review type:

280 reviews
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  • Great Experience at AutoNation

    5 out of 5 starsby Chris H on 07/19/2023

    After a poor experience at another dealership, AutoNation in Mesa provided great customer service and I had an excellent car buying experience. They respected my time and it was easy.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

      by System Administrator on 07/26/2023

  • Superstition Springs

    5 out of 5 starsby Danielle on 07/20/2023

    Everyone there was very nice. Roberto in particular was very helpful and patient, and I left with a new car I love!
    • Hi Danielle, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 07/24/2023

  • Airbag recall

    1 out of 5 starsby kadegrace on 07/18/2023

    My advisor was Amazing but the crew that worked on my truck ruined the inside of my head liner..I Am very angry about this and I'm sure they knew what they did but didn't acknowledge the damage
    • Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (480) 630-2824 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

      by Piper Yost on 07/21/2023

  • God sent

    5 out of 5 starsby Blessed on 07/18/2023

    Worm and friendly
    • Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

      by Lily Veronica on 07/20/2023

  • Buyer

    3 out of 5 starsby E Rosalez on 07/15/2023

    Found thie truck I’d be looking for here, used Costco Auto Program and still don’t know how this helped? Late night purchase, agreed to return next day to go over truck operation, Found rear fender molding damaged and bumper molding not attached properly, truck redetailed because interior not cleaned properly, Will return for repair when part is at dealership
    • Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Mesa. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2824 to discuss what we can do to help.

      by Nancy Gorge on 07/19/2023

  • Service of vehicle

    5 out of 5 starsby Lisarod62 on 07/15/2023

    Thomas was very professional to work with along with all the others there.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 07/19/2023

  • service transmission

    5 out of 5 starsby gonzalez on 07/13/2023

    service personal were courtious and would keep you up to date on the status of your vehicle status.
    • Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Harrick Newman on 07/17/2023

  • Service

    4 out of 5 starsby Kenneth on 07/12/2023

    I needed a oil change, tire rotation and overall check, went smooth 2 hours I was back on road.
    • Hi Kenneth, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Theo Sanders on 07/16/2023

  • Excellent Customer Service!

    5 out of 5 starsby MDillabough on 07/12/2023

    I arrived at my appointment time and did not have to wait for my truck to be received for service. They offered my a shuttle ride home but I decided to stay and work in their lobby which has free Wi-Fi and a desk to plug in my laptop. The connection was perfect, the area was clean and I received several texts from the technician on the progress of my truck.
    • Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

      by Andy James on 07/14/2023

  • Vehicle purchase

    4 out of 5 starsby Cindy H. on 07/12/2023

    The staff was friendly and helpful
    • Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

      by Andy James on 07/14/2023

  • Excellent service and vehicle care.

    5 out of 5 starsby Jim Gaspar on 07/11/2023

    Thomas Mucelli has been an awesome service advisor for me for several years and I appreciate what he does for me. He takes care of the items I request and suggests items that keep my Chevy Volt running perfectly.
    • Hi Jim, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 07/13/2023

  • Too hot weather don

    4 out of 5 starsby donpabq 3 on 07/08/2023

    Service was fine but takes too long for just an oil, filter, tire switch. But ride home in meantime was good.
    • Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

      by Ash Scott on 07/12/2023

  • Shifting gear

    5 out of 5 starsby Olga Lopez on 07/07/2023

    Service tech was helpful in providing feedback on repairs to my vehicle I a timely manner. Service was done on time.
    • Hi Olga, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Aria Scott on 07/08/2023

  • Great service!

    5 out of 5 starsby AJ Padilla on 07/06/2023

    I had to drop my car off early before my appointment. It was easy breezy. Robert Adams lane #3 was very professional.
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 07/07/2023

  • Buying a truck

    5 out of 5 starsby Craig on 07/05/2023

    Very friendly knowledgeable salesman. They were very helpful.
    • Hi Craig, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 07/06/2023

  • oil change and tire rotation

    2 out of 5 starsby JayRoot on 07/04/2023

    120.00 is way to expensive for oil change and tire rotation.
    • Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2824 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

      by Neil Snied on 07/06/2023

  • Excellent buying experience

    5 out of 5 starsby Eric Bone on 07/04/2023

    My salesman Eddie was easy to work with. No pressure and very helpful. Laid out all of my options and made sure I was got the best deal I could.
    • Hello Eric, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 07/06/2023

  • Purchase service.

    5 out of 5 starsby Chris Romero on 07/02/2023

    Tony was so helpful when we called to purchase a Camaro. He kept us informed on everything.
    • Hi Chris, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 07/05/2023

  • Unscheduled Appointment For Battery Replacement

    5 out of 5 starsby J. Snyder on 06/30/2023

    My 12 volt battery died while my 2017 Volt was parked at the airport. I called my service advisor while my car was being jumped at the airport to see if I could get the car dropped off for a battery check and/or replacement. There was no issue with doing this even though I had not scheduled an appointment. Once I got there I was told that the car would need to be kept overnight. I was given a courtesy ride to a rental car agency whom AutoNation works with. I was given updated status on my car repair, which included a couple of extra service recommendations based on my car's mileage. I was able to pick up the car at the expected time.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 07/05/2023

  • service review

    5 out of 5 starsby service on 06/30/2023

    all was done to my satisfaction
    • Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

      by Kevin Smith on 07/03/2023

  • jmurray

    5 out of 5 starsby Jmurray on 06/29/2023

    On time, nice service people, had my truck ready and given time, also delivered my truck back in a clean condition.
    • Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Neil Snied on 07/01/2023


Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi