AutoNation Chevrolet Mesa
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Unscheduled Appointment For Battery Replacement
Written byon 06/30/2023
My 12 volt battery died while my 2017 Volt was parked at the airport. I called my service advisor while my car was being jumped at the airport to see if I could get the car dropped off for a battery check and/or replacement. There was no issue with doing this even though I had not scheduled an appointment. Once I got there I was told that the car would need to be kept overnight. I was given a courtesy ride to a rental car agency whom AutoNation works with. I was given updated status on my car repair, which included a couple of extra service recommendations based on my car's mileage. I was able to pick up the car at the expected time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Andrew Newton on 07/05/2023
Dealer Response
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
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