Customer Reviews of AutoNation Chevrolet Mesa
Review type:
Honestly and Understanding
Cadillac
by DLJ on 01/24/2024This was our first experience buying a car in AZ. We have always purchased in ND in the past. We are happy with the car we found. However there’s was not an owner’s manual with it. New vehicles have so much to learn. We asked them to get us… one but they said they could not. Interesting. We also asked to have the front license plate bracket removed since you only need one in AZ. That didn’t happen either. We removed it ourselves and of course there were holes to plug. We asked for plugs but what we received did not work. It also was not detailed well at all!! All the cup holders and compartments in the back were gross. And there was sand in the carpet. Obviously I cleaned it myself but we never received this type service in ND! Our sales lady did what she could to help. We certainly weren’t used to this type of situation. Not sure we would buy here again.Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2824 to discuss what we can do to help.
Beware of finance dept
by Disgusted on 01/24/2024Love Chevy cars. I would not purchase from this dealer again. Read everything before you sign. The finance guy put in extra charges without discussing with me first. Theft protection for over $600, even though I have car insurance. 4 oil… changes for $880. Absolutely ridiculous.Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Mesa take our reviews very seriously. If you'd like, please contact our General Manager at (480) 630-2824. We'd appreciate the chance to make your experience a positive one.
Mr
by NathanK on 01/20/2024Was a great experience, was able to find the right truck for me and got out of there pretty quick.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Swift service & extremely professional
by AZSHUTTLESEL on 01/14/2024We run a airport shuttle business and had yo buy a 2018 Chevy Express 3500 15-passenger used. Mr E processed our financing paper work and moved so swiftly I think we may have sat down 5 mins & was done. Lol ok it took at least 20 mins but… was so smoothly done it felt like 5 mins. We left with a payment that is managed, and insurance warranty that full protect our new inventory. We trust & greatly appreciate the service provided. Will buy again if need to.Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
great experience
by DT...... on 01/12/2024no hassle no pressure. gave us a great deal!Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
A Kia from a Chevy dealer
by Steve C on 01/10/2024My Fiancé and I were looking to buy a 2023 or 2024 Kia Sportage Hybrid SX Prestige. They are extremely hard to find. AutoNation in Mesa had one on their lot so I contacted them via email/text. As we live in Peoria, I was not willing to… drive to Mesa until I was very sure we could strike a deal. We worked with Daylon Mauch. We were able to get the car we wanted at a price we were willing to pay, which was their "No Haggle" price. After a little back and forth we got what I wanted out of my trade-in.Everyone we were in contact with at the dealership was great, down to the gentleman who was detailing our new "used" car. The only downside was the extremely long wait from the time we had a deal to the time we got to the finance manager to sign the paperwork. We were cash customers so there were no loan applications or credit checks needed. Waiting close to 2 hours after the deal was made was way too long.Hi Steve, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Job,
by Frogman. on 12/17/2023Job well done, good timing and good communications, thank you Mike.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service
by Ron Dean on 12/16/2023It felt like dealership does not care about customer service anymore you think having a vehicle and bringing back to dealership to get repairs would be a good feeling but the service department it not concern with customer service or… customer experience.Hi Ron, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2824 to discuss what we can do to help.
Auto Nation service
by DianeHS on 12/12/2023Parts in stock & repair completed on the day we brought it in!HI, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Car service
by Nancy R on 12/07/2023Excellent and that was because Mike Riley took excellent care of me and provided the professional guidance and service.We are pleased to hear you had such a positive experience with us, Nancy! Feel free to stop by if you ever need any more help.
Steven E Smith
by Steven Smith on 12/05/2023Michael is always easy to deal withHi Steven, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer From Montana
by 2Nomads on 11/30/2023Ed was very friendly and provided excellent service as a schedulerHi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Justin d on 11/28/2023They did everything they said they ould no questions asked. Thank youHi, we are pleased to hear you had such a positive experience with us, Justin! Don't hesitate to call us if you ever need anything. Be safe on the road!
First service on a 2023 Tahoe
by Douglas on 11/26/2023On time take in and friendly service personnelHi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Best dealership I've ever delt with over 50 of buying cars.
by GK on 11/22/2023The staff was competent, honest, hard working, etc.Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Appointment
by Tootsiebug on 11/23/2023I brought my Trax in for a regular service appointment (oil change, tire rotation etc) and they were friendly and professional and went above and beyond to help with an additional concern I had. It’s always a great experience there. Highly… recommend!Hi, we're so glad that we were able to go above and beyond your expectations! We appreciate your recommendation of AutoNation Chevrolet Mesa and we hope to be of service again in the future.
Oil change and tore rotation
by TinaM0424 on 11/23/2023Everything went smoothlyHi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Appointment
by Dennis on 11/22/2023You schedule a repair and told upon arrival it would be 24 to 48 hours before they would look at the vehicle. This is unsatisfactory.Hi Dennis, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Mesa take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2824 -- we hope to hear from you soon.
truck buyer
by Richard on 11/21/2023we really liked our salesman, Charlie. He was very honest and knew his trucks. we wish they could speed up the process. After the deal was made, it still took 90 minutes before we were out the door.Hi Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Experience
by nsaavedra on 11/14/2023Everyone at Autonation Chevy was very helpful in me getting the truck i really wantedHi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Oil change service
by Live life on 11/10/2023The time was lengthy 3.5 hours for an oil change,, cab filter change and wiper blades replacement. It was a little expensive.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Elissa, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. Thanks for the recommendation, and have an amazing day!
by Nyla Silvester on 07/08/2025