Skip to main content

AutoNation Chevrolet Mesa


6330 E Superstition Springs Blvd, Mesa, AZ 85206 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (44) No (7)
Service Rating
Recommend:
Yes (58) No (11)
Back to Sales Reviews

Dealership Sales Review

3 out of 5 starssales Rating
Cadillac
Written by DLJ on 01/24/2024

This was our first experience buying a car in AZ. We have always purchased in ND in the past. We are happy with the car we found. However there’s was not an owner’s manual with it. New vehicles have so much to learn. We asked them to get us one but they said they could not. Interesting. We also asked to have the front license plate bracket removed since you only need one in AZ. That didn’t happen either. We removed it ourselves and of course there were holes to plug. We asked for plugs but what we received did not work. It also was not detailed well at all!! All the cup holders and compartments in the back were gross. And there was sand in the carpet. Obviously I cleaned it myself but we never received this type service in ND! Our sales lady did what she could to help. We certainly weren’t used to this type of situation. Not sure we would buy here again.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Stephanie Mavis on 01/28/2024
Dealer Response
Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2824 to discuss what we can do to help.
Report