Customer Reviews of Henry Brown Buick GMC
Review type:
Fantastic As Usual
by THAC024 on 08/29/2024
updated 09/05/2024
Effortless. No haggling. Freedom to drive the cars without someone over my shoulder.
27 reviews
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Very easy to do business with, no hassle, great salesman
by dakkri on 06/18/2013updated 06/02/2025We bought our Buick thru Salesman Tim B and this was by far the easiest car purchase I have made in the 38 years I've been buying cars. We wanted our new Buick in a certain color combination with certain options. We shopped 4 dealers and… they all said we'd have to order from the factory and that would take 10-14 weeks. The last dealer we called was Henry Brown Buick, the only reason we called them last was the distance from our house. Tim took our call, asked what we wanted, then asked us to give him a short while to see what he could find. An hour or so later he called with news he had found 3 of our vehicle and explained the options each had. We picked the one that had ALL our options , Tim had it shipped in from California and we had our new car, at a great price, in 3 days time. Tim was wonderful to work with, ZERO pressure, and no wasted time. I liked the dealership and loved Tim's attention to detail and follow up.To Henry Brown
by carman007 on 05/05/2011updated 06/02/2025My wife and I have recently purchased our second vehicle from Tim Bryant. We trust Tim so well we have purchased both vehicles sight unseen. We call Tim and tell him what we want and when he finds it he calls us and we bought both. We have… never been disappointed in either vehicle they have been exactly what he said they would be and he has never said anything that wasn't true. We will continue to purchase all our vehicles from Tim as long as he is selling cars. We have to dive almost 200 miles to get to your dealership but every mile is worth it to deal with Tim. He makes vehicle buying a pleasure. The staff that Tim introduced us to were very nice and professional. I wanted to let you know that Tim is an assets and could you please thank him from us. My son in law is a car salesmen, but Tim is the one I buy cars from. This is how much we believe in Tim when we need a vehicle.Great All Around Experience
by classicgeiger on 08/19/2012updated 06/02/2025I have never bought more then 1 car from a dealership. This place has changed that, I will recommend them to friends and family and I will definitely be back to buy another car. Kevin, salesman, was great he and I looked for cars on 3… separate occasions. Till I finally found one that I wanted, he was more then willing to help me everytime I had a question. Admittedly I knew more about the car then he did, probably bc I researched the car for 1 month before I bought it. Got a fair trade for my Subaru, but admittedly left some money on the table with my Harley and the price of the car. But after driving the GS for the last month and realizing that I didnt leave that much on the table I am still sleeping well at night.Respectful Service
by ride56pro1 on 05/15/2012updated 06/02/2025I had a engine fan broken, caused by a loose shroud that mad contact with the fan causing chips on the blades. This is a used 2008 GMC Sierra with over 75k miles and being the 2nd owner I did not have a problem nor any push back from the… service team covering the repairs under the original factory power train warranty. Ben my service writer never gave up on the trouble shooting and was always in contact with me. I did not have to call in on the status. I have had all my truck service down from this team at Henry Brown. I have received suck quality workmanship that I pass the lazy and lies of Earnhardt's dealership 1 mile from my house to drive to another city 14 miles to have service done by quality techs and down to earth people who treat me with respect and honesty. A must for those who wants things done right.New Buick Verano inspection
by jim992 on 03/04/2012updated 06/02/2025We took our Buick Verano in for its free 30 Day inspection. Made our appointment on line they were prompt on inspection and washed car also in and out in no time at all. Very Professional. We even received a certificate for a free oil… change when car is due to have oneHenry Brown Buick
by jim992 on 03/04/2012updated 06/02/2025we purchased our vehicle in Jan 2012 from Kaleb Williams he was very good and took great care on explaining the car from test drive to closing of the deal. He called us afer to check on how everything was on the Verano. He showed great… concern.
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About our dealership
The Brown family has been in the Arizona automotive industry for over 90 years and still maintains family owned and operated dealerships in Gilbert and Casa Grande, Arizona. Henry Brown Buick GMC has won GM's Dealer of the Year award 10 consecutive years for sales and customer service, and houses the largest inventory of GMC in the Western United States! We also have the largest inventory of GMC trucks in the country.
The Henry Brown Auto Group sponsors many local teams and loves to support our local charitable organizations. We are very proud to be a part of this great community and enjoy the ability to give back.
Henry Brown Buick GMC employs only ASE and GM Certified Technicians. Our Technicians are constantly taking the most up-to-date General Motors training available. We have one of the largest Parts distribution centers in the Valley.
See more of our history here: http://www.henrybrowngmc.com/History
What sets us apart
10 Consecutive Years' "Dealer of the Year Award" for sales and customer service
TIME Magazine Dealership of the Year
Family owned and operated, making every customer feel like they are part of the family when they walk through the door.
The largest selection of GMC in the Western United States! And the largest amount of heavy duty GMC trucks in the COUNTRY!
Over 90 years and 3 generations of automotive excellence in Arizona.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish