Henry Brown Buick GMC

We were looking around online and found a 2009 Scion Xb with low miles on "sale" for $13891.00 which we thought was very fair. I called the dealership (Henry Brown) and spoke with a new car salesman. I found out the vehicle was still on the lot and that the internet price was correct. I ended up having them run my credit over the phone and we starting some negotiations. I told the salesperson more than 3 times that I did not want to put any money down, that I had a specific range for my monthly payment and that my payments were not to exceed 60, and that I had a trade in that had been valued by Kbb at X dollar amount. They called me back about 10 minutes after checking my credit and informed me that if I came down and they checked out the car they could for sure get the payments where I needed them without a down payment and with my trade in. I showed up at the dealership and test drove the Scion Xb and told them I would like to purchase it, they visually glanced at my car that I was trading in and we went inside. FORTY-FIVE minutes later they came out with their "best" offer. (Remember, we discussed ALL of this on the phone.) They stated that the best deal they could give me was.....$43,000.00 TOTAL. FORTY-THREE THOUSAND DOLLARS for a Scion Xb that was stickered at LESS THAN 14k. This was their deal: 72 payments (not 60) at $569.00 a month. $3000.00 dollars down (remember, I stated NO down payment) $4200.00 dollars for my trade in (Kbb valued at 7222.00 trade in rated in worse than actual condition). So their you have their BEST deal. Again, FORTY-THREE THOUSAND DOLLARS AND CHANGE on a 2009 USED Scion Xb that retails NEW for 16,000. I WILL NEVER GO TO THIS PLACE AGAIN AND WILL NEVER RECOMMEND THEM TO ANYONE! I have never been that upset or offended before.