Customer Reviews of AutoNation Chevrolet Gilbert
Review type:
Easy/Peasy purchase
by Ed B on 04/23/2025We went to Auto Nation to start the long process of searching for a new High Country Traverse. Two hours later we were done. We couldn’t be more pleased with the dealership and our new High Country.We are pleased to hear you had such a positive experience with us, Ed! Don't hesitate to call us if you ever need anything. Be safe on the road!
We are pleased to hear you had such a positive experience with us, Ed! Don't hesitate to call us if you ever need anything. Be safe on the road!
Title
by Screenname on 08/02/2024They can get you what you want for the price you need! Super friendly people and very helpful with all your questions you have.Hello, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
Excellent service, very friendly
by Colton L on 07/31/2024Went in with not alot but Emilio and Daniel did everything they could to get me a good deal and walk away with the car I wanted. both were very friendly and made the process as easy and straight forward as possibleWe are pleased to hear you had such a positive experience with us, Colton! If you ever need help, just give us a call. Happy motoring!
Autonation Gilbert is Amazing
by Michael on 07/20/2024Second time customer here despite having to drive an hour to get there. Shout out to Joseph Adamson for helping me again on a new vehicle purchase. If you're in the market, just call and ask for Joseph for an easy and pleasant car… shopping experience - you won't regret it. Thanks to all at Autonation Gilbert!Hello Michael, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mechanical Nightmare
by Mike Rodriguez on 05/31/2024I purchased a 2013 Dodge Durango on April from the dealership 26, 2024. Since then I've encountered several mechanical issues and a team that has been less than receptive to rectifying them. On April 30th, I brought the vehicle to a Dodge… dealership to have factory recommended service on the vehicle, which coinced with a check engine light that appeared a day or two earlier. A thorough inspection revealed two ruptured motor mounts and a gas seal that needed replacement. I immediately left a message with my salesman Johnny Turner. Unfortunately, my message went unreturned. Believing I had two warranties (on May 26th I learned my Autonation 90 day/4k mile warranty was never activated by the dealership and is invalid) I scheduled service for May 10th. On May 6th, while I was getting coffee in a drive thru, a man approached my window to let me know my car "dropped a lot of liquid." It was later revealed the belt to the water pump had been misrouted. How this was missed during inspection is baffling to me. My car was in the shop from May 10th-May 24th. The extended warranty covered the majority of the cost associated with the motor mounts. I had to cover the cost of the water pump and deferred service for the EVAP leak, in the hopes that Autonation Chevrolet steps up. On the 23rd, I texted my salesman pictures and diagnostics, asking him to make things right. He replied on the 24th saying "he would get with his boss" and that "he would do what he could". I have not heard back. That same afternoon I spoke with my finance manager Dan Gutierrez, a Sales Manager named Justin, and finance manager Robert Kelley about my Autonation warranty. After some back and forth Mr. Kelley said he would "look into it and get back to me." He has not, nor has anyone from Autonation regarding my concerns.Hi Mike, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Great folks
by Skylar Diamond on 03/28/2024I knew what car I wanted when I went in. I wanted a 24 Trax. Cade brought in a personally owned vehicle for me to test drive as they had none on the lot. I came in prior to my appointment time and he set us up with David Burke. I was… shocked that Cade was not only willing to, but happy to split a potential sale so that we didn’t have to wait. Cade personally delivered my vehicle to my house once it was in stock, even doing so after his shift should have ended as the service department wasn’t done with it prior. Even though it was late in the evening, Cade offered to walk me through anything I needed in regards to the car at drop off. He didn’t try to drop it and run, like I might have knowing I was working well past the end of my shift. The finance guy whose name escapes me was also great. Told us what we needed and what we didn’t. I even joked at my age being written on the paperwork, saying I hadn’t seen my age on paper since my birthday. He scribbled it out and said “we don’t need to put that there” as a joke, and then wished me a belated happy birthday. It was a great sales experience and I am very happy with my new car!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great Purchase Experience
by Brandon on 03/26/2024I had a great experience purchasing my new Silverado here. They were able to locate the exact truck that I was looking for and my salesman David B. was awesome. His level of communication was perfect and I never felt pressured. The sales… manager Justin was easy to work with and informative as well. All around good experience buying my new truck.Hi Brandon, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Awesome dealership
by Kimberly on 03/24/2024Autonation Chevy in Gilbert was by far the best buying experience I’ve ever had!!! If you want to go to a place that you’re not hassled and actually feel like patronage is appreciated this is the place for you!!Hello Kimberly, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Awesome car buying experience!!!
by Lauck fam on 03/18/2024We went to about 9 different dealerships trying to make a good fair trade in on our old suburban (2018) for a new 2024 Suburban. We FINALLY found a place willing to work with us and give us a fair value for our trade in and not gouge us on… the final price of the new suburban. Clint at AutoNation Chevy Gilbert was so fast and gave us everything we asked for in trade for the new suburban. He ensured we had the suburban on hold for us as a diesel suburban is somewhat difficult to obtain on any sale lot. We would highly recommend Clint at auto nation Gilbert over any other Chevy dealership around.Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Gilbert. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
New Z71 silverado
by Isaiahswn on 02/22/2024Everything went smoothlyHi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Auton Nation Chevelet Gilbert
by Chuck12 on 02/22/2024Great, FastHi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.
Excellent all around service
by marky009 on 02/15/2024Great experience. I was able to get into AutoNation and purchase my dream vehicle without any issues. Speedy time and great sales team. Love my corvette.Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
Awesome customer service
by Landbaitco on 02/02/2024Had a little hiccup in the beginning but they made everything right in the endHi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Sales excellent - Automatic phone service sucks
by Sparky47 on 01/30/2024Sales experience was excellent. Sales person (Clint) knew his product and was very helpful. Three days after purchase we tried to contact finance department about a question. Automatic phone service rang and rang and rang and no one… answered. We tried for 3-1/2 hours before we contacted sales and had them connect with the finance department.....just to get a question answered. Very unprofessional phone system.Hello, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Super helpful
by Daniel z on 01/21/2024Coleton was super helpful and informative the whole way through the processHi Daniel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great no pressure experience
by Tony1469 on 01/12/2024I had the pleasure of dealing with Zack (sales) and Daniel (finance) with the purchase of my used Ram truck. Both where very professional and courteous. The best part is I did most of my communication with Zack via E mail or text. When I… came in to test drive there was never any sales pressure. When I decided to purchase again never any pressure and got the price that was listed. Daniel was very understanding that all I had any intrest in was the extended warranty and nothing else and did not put pressure and did just let me know about other options available. He also was able to bring my interest rate down an entire percent from what was originally quoted. My experience with this dealership was amazing and would definitely buy from here again.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Autonation Chevrolet Gilbert- How car buying should be!
by TGaupel on 12/03/2023Cayden made car buying as enjoyable as car buying could possibly be! To start, and the best part in my opinion, he wasn't pushy! He was friendly and helpful, and when it came down to the actual purchasing part of our visit, I was blown… away! They listened to us, were honest about what they could/couldn't do, didn't try to upsell with things we didn't want or need, and the # we agreed to on the sales floor was actually the # we signed for in finance!! That has NEVER happened to us before. The quality service & respect we were shown during our purchase was top notch!!Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gilbert! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New car
by Holly dinno on 11/24/2023Always come back have bought 7 vehicles Always fare and find what I wantHi Holly, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very Satisfied
by Car buyer on 11/22/2023We were very pleased with the whole experience of buying our new vehicle. Our salesman was very helpful and courteous.Hi, it is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Purchase of a vehicle
by Priscilla on 11/19/2023Great customer service, worked out things so it was workable for us. Our salesman was courteous, supportive and worked hard to help us find the right vehicle. I am thankful for his patience and willingness to go the extra mile.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer
by SusanClev on 11/08/2023The sales process was seamless.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
by Sandy Karon on 04/25/2025