Customer Reviews of AutoNation Honda Chandler
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Bri was a great sales rep!
by Will on 06/08/2025
Bri was efficient and helped me find a car fast without waiting hours like other dealerships I will definitely be coming back!
726 reviews
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I recommend HondaNation Chandler to buyer your new Honda!
by insightowner on 06/18/2015Ask for Danny M. who is very knowledgeable and professional and with old fashioned courtesy. He told me was new to Honda but I would not have noticed probably. You can tell he has may years in the car business, and was further a great… listener and very respectful of me as a car buyer. Worked me in and stayed late when I just showed up at closing on a Sunday.A smooth and efficient experience from beginning to end
by jattzl on 06/15/2015I purchased a 2015 Civic EX. The whole experience went smoothly and comfortably from start to finish. My sales consultants, Bruce Kral and Eric Hardy, went above and beyond in every aspect of the process. I was not pressured at any time… and was treated with respect while at the same time given welcome advise and information. Jim Ginther in finance made the process as fast and efficient as possible. I also appreciated the sales manager, Shane Wolfe taking the time to introduce himself and reaffirmed their goal of being there for future ongoing support with service etc. And I love my new Civic!Great car. Great dealership.
by Charisse8087 on 06/05/2015After a total loss on my vehicle I was on the lookout for a new car. I had some bad experiences with previous dealerships when I saw the add for the Honda CR-V that I ended up buying, I sent an email and Amy Blackwell responded with a… phone call. She was so pleasant and answered all my questions. When I went to AutoNation Honda in Chandler, I was struck by how clean and the people were friendly. The service was great and the followup was even better, Amy is great to work with. The personalized thank you card and the water present in my new vehicle when I took possession were just the special touches that make a difference. I would highly recommend them as well.Great Purchasing Experience!!
by BeverlyM on 04/22/2015We had a truly great buying experience at AutoNation Honda in Chandler yesterday. Sales person Alan Garcia was extremely knowledgeable, polite, and patient as we came to our buying decision. He clearly explained everything to us. We test… drove two vehicles (one used and one new), and without pushing us in either direction he showed us all of each vehicles features and how everything worked we decided to buy the new Honda Odyssey Touring Elite. We also worked with Eddie Matthias in Sales and Paul Scherfenberg in Finance who were very helpful during each step of the purchasing process. I am the only driver in our household and since we did not do a trade-in, Alan and Eddie even brought our original car home when we left with the new vehicle. We cannot recommend AutoNation Honda and working with Alan and Eddie highly enough.Excellent Customer Service
by delphina3 on 04/10/2015I was very impressed with the professional courtesy at Auto Nation Honda. Dominic, the service manager, was exceptionally helpful and kind. The facility was very clean and the atmosphere was very friendly. I would highly recommend this… Honda dealership.2015 Honda Accord purchase
by pleased22 on 04/05/2015I was very pleased with our experience at this dealership. Walt was the first one to call me and leave a message. I did all negotiations through email and Walt emailed timely responses. His demeanor was sincere and straightforward. He… honored the final price for our purchase and none of the numbers changed when we got to the dealership. We were at the dealership for 2 1/2 hours. I may purchase another Honda again because of this experience.Horrible Experience
by Mnpoolshark225 on 03/04/2015Purchase a used vehicle wanted to pay cash not finance. The communication between the department was terrible. Told one thing by one department and another by another department! Then brought car back for service had an appointment for… wipers to be installed, they had to order Wipers. Over 2 hrs waiting for wipers when they should have been here! Then come to find out they did not fix a safety recall on vehicle before selling!We regret your experience with us here, but are glad you brought this to our attention. If you'd be willing, please call our General Manager at (480) 833-5177 to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.
2015 Honda Odyssey Purchase
by bhenne on 03/01/2015Overall, definitely the best buying experience we've had. This is our third Honda purchased from Honda Autonation in 12 months. Basically, some straight talk, straight deal, for top notch cars. Also, the salesman are smart, friendly, and… very accomodating. I must also compliment the great listening and easy finishing of the deal with the finance department. The service on my first two cars has been first rate. I give Honda Autonation the top seat in auto dealers I have used over 30 years.Great experience
by scgcaz on 02/08/2015I am a single mom so I had to bring my two young kids with me while shopping for a new car. I was at the dealership next door to AutoNation Honda for 20 minutes and no one would approach me or seemed to want to help me (probably because of… my kids with me?). So I decided to walk over to AutoNation just to see if they had anything to offer. I was greeted immediately by Nate and he didn't mind at all that I had my kids with me. He was very friendly and knowledgeable and best of all didn't pressure me into anything. He listened to me explain what I was looking for and found me the best car to fit my needs, in the price range that I could afford. I've very happy with my new car (2015 Civic) and would definitely recommend this dealership as well as Nate to anyone looking for a new car. Overall a great experience.extraordinary salesperson
by tompatsylvia on 02/04/2015Sean S. is the extraordinary type of individual and employee that most business hopes to acquire. He was very knowledgeable in every aspect of our purchasing the Honda. The navigation system seemed to be very complicated but with his… calmness and hands on approach we had nothing to fear. A huge thank you Sean S. Dick & Pat.Best car buying experience ever
by Charlie_Sewell on 01/28/2015I was working with another local Honda dealer and was having a really bad experience. I decided to leave there and come to AutoNation Honda Chandler. I walked in and told them what car I was interested in. I had done my homework in… advance so I knew what I wanted and what the price should be. I was in and out of there in less than two hours with exactly the car I wanted and for the right price. They could have not been more helpful and nice. It went from the worst car buying experience at the other dealer to the best car buying experience at AutoNation Honda!Bad service
by vabeach1 on 01/09/2015Purchased a brand new 2014 Honda Odyssey and had to trade it in with only 2300 miles on it because the dealership refused to take it back. The van has terrible front suspension noise! Honda needs to up their quality control and take… ownership of their issues.Thank you very much for sharing these comments. If you are willing, please call our General Manager directly at (480) 833-5177 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
purchased a 2015 civic coupe
by jess033 on 01/04/2015My experience at autonation honda was not only incredible but the staff Phillip Smalls and Dave the finance guy made me feel really comfortable and were honest about everything. They both answered all of my questions and concerns which made… the process go very smooth. They are very helpful guys. I can honestly say i will not be going anywhere else to ever purchase a vehicle. I recommend if you are going to purchase a car go see Phillip Smalls. He wont let you down. Thanks again Autonation i love my honda and my daughter and i feel really safe in it.Review on buying a preowned 2012 Honda Civic
by orval1 on 12/25/2014We bought a 2012 Honda Civic on 11/19/2014--the salesman, Jon Frick was so very helpful & didn't high pressure us. We are very satisfied with our car. It looks just like a new one--so clean & runs perfectly. We recommend AutoNation Honda… Chandler. The questions we had we directed to Walt Northrup and he was very helpful & prompt in replying to us--he would direct our emails to the proper department or person. Yes, we recommend this dealership!Stay Away!!!
by JohnA85387 on 12/19/2014I reached out to Autonation Honda regarding a 2007 Honda CRV they had online for $15991.00 I made an offer of $14000.00 OTD, the was contacted via email by Walter Northrup, he replied to my email and told me my offer was too low, with that… never heard back from him so I continued my search, a month or so later I saw the same CRV online and instead of contacting Walter I contacted a young man named Jason, very polite and respectful young man, (if you must go to AutoNation See JASON) Jason asked me to come in to work out a deal, I did and Jason worked out the deal at $14000.00 OTD, however he had a Doctors appointment and had to leave so he turns me over to (you guessed it) Walter, let me tell you, ( [non-permissible content removed], Walter finishes the deal and sends me off to finance. I get with this finance guy who tries to sell me Gap, and this over priced warranty, after I refused about 5 times he was getting frustrated with me, which was apparent by his demeanor, after the paperwork was completed this RUDE finance guy never even offered to shake my hand or say Thank you or ever say goodbye, just escorted me out of his office and left me standing by myself to hunt down, (you guessed it) mister Personality Walter to take delivery of my car. So if you don't pay list price and/or do not buy there overpriced warranty the treat you very RUDE! Had I know I would have gone elsewhere where my business is appreciated. JOHNThank you for your detailed review about your experiences at AutoNation Honda Chandler. Your opinion plays an integral part in our customer service. If you would be willing to give us another chance, please contact our General Manager at (480) 833-5177. We'd appreciate the chance to make your experience a positive one.
New 2015 Honda Accord purchased from Auto Nation Honda Chandler
by Sox1959 on 12/17/2014This was the second Honda we have purchased from Auto Nation the last 6 months. The first was a Honda Civic for my daughter. We purchased the Honda Accord for my wife. We were so happy with Auto Nation for the Civic that we went back… here for purchasing the Honda Accord. Justin McCormick was very helpful in answering our questions and working on the best deal possible. Buying a car is a time consuming process once you makeup your mind on which car you want t o buy. Auto Nation made the process as easy as possible. I continue to be very happy with the dealership and have already recommended this dealership to some of my neighbors.Positive buyer experience
by LaVidaAZ on 12/11/2014From initial contact with their Internet Salesman, Phillip Small, to signing the last purchase document, I had a very positive experience buying my new Honda at AutoNation Honda Chandler. I appreciated their knowledge of the vehicle,… patience in answering my questions, and their competitive pricing.Great and customer service!!
by lydia10 on 11/25/2014Elmer Orellana went above and beyond the duties of a sales representative! Go see Elmer, he is incredibly nice and knowledgeable! Chris Ridriuez the sales manger worked with my budget and made my new car dreams come true for way less than I… thought possible! Eric Torres in financing was also great!great experience
by primetime3 on 11/11/2014I was very satisfied with the service and price, trust me shopped every Honda dealership in the valley and they beat them all.We appreciate KEN P.
by bobjanie on 11/05/2014My wife and I appreciate Ken helping us to select a new purchase with facts and sincerity. I would recommend Ken to anyone looking for a new auto purchase.Thank you for the recommendation of our dealership! We are happy you found Ken so helpful. If you need anything else, please give us a call.
Wow - Thank you Gregg Gabbin and Eric Torres
by Lorreeaz on 11/02/2014What an awesome experience! We bought a 2014 Civic. I emailed 4 local dealers in the morning and Gregg responded immediately.The other dealers who did contact us wanted us to make an appt. to come in but wouldn't email us prices and… information. Gregg sent an email with the prices and information we requested. No run-around - very straightforward and honest. He was very friendly, accommodating and the deal was made quickly. Eric in finance was great and the paperwork took literally 15 minutes. Eric also helped me with an issue with an outside vendor that another car dealer had sold to us but we couldn't make a claim when something happened. Before I knew it we were talking to the regional manager of that company! What service! In the end we got the car we wanted, received excellent customer service, a great price on a great car, and even a great recommendation for the best Italian restaurant where we went to eat dinner to celebrate. I can't praise this dealership enough. Thank you Gregg Gabbin and Eric Torres - you restored our faith in Car Dealerships and we have a new favorite Italian restaurant!
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!
by autonation on 04/10/2015