Customer Reviews of AutoNation Honda Chandler
Review type:
Thank you Hunter, Jeff & AutoNation!
Thank you Hunter, Jeff & AutoNation!
by Lee on 05/30/2025Hunter was great to work with! He made the process very easy for me, no haggle or stress, and I will look to work with Hunter and autonation for my future car purchases and sales too. Your finance manager, Jeff, was also great to work with.Good times! Great car! Great people!
by Tuesday Brauer on 05/21/2025I would like to thank Brianna for putting up with me she was great! Austin the sales manager got everything done that I'd asked for and I love my car! Jeff the the Finance manager was described by my husband and Mother as "the most… wholesome man they'd ever met" I thank the whole team for making this happen! 10 stars x 10 more!Thank you Hunter!!! 10/10
by Austyns Honda on 05/18/2025Hunter Cox was my sales guy and he is the best at what he does. And the rest of the staff are genuinely good people. Friendly environment, they really want help ypu buy your vehicle as fast as possible while keeping you informed of the… whole process. Also there’s a nice coffee machine.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New CRV
by VKTucson on 05/14/2025All the service people were helpful and did their best to get me the best car for me with little hassle.Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Recall Part
by cdoyleaz on 05/07/2025Honda did an excellent job on my recall part. It was done in a timely matter.Hello, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Best car place is the west, maybe in the world!!!
by BamaPrissy on 05/04/2025I truly loved my experience there! Everyone was so nice and helpful. Buying a car makes me very nervous and their real interaction with us put me at ease. If you need a car this is the place you should go.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
They are [non-permissible content removed]
by Aaron W on 05/01/2025On Monday, August 11, 2025, around 11:00 AM, I came in for a scheduled oil change appointment for the 50 dollar coupon. During my visit, Alberto persistently tried to upsell additional services such as fluid replacements and a tire… rotation, despite me clearly explaining multiple times that these had already been recently completed—even if it wasn’t reflected in their system. His approach came across as very condescending and dismissive. I ended up waiting nearly three hours for my car to be serviced. During that time, I was informed that my car battery was dead and needed replacement. I immediately raised concerns, explaining that my battery was less than a year old. Despite this, Alberto insisted that the battery was bad, attributing it to Arizona weather. I pointed out that my vehicle is kept in a climate-controlled parking garage and the battery hadn't even been through a summer yet, but my concerns were brushed aside. When I got back into my car, I turned it off and on several times and noticed that the dashboard would not even turn on when I inserted the key in the ignition. I called AAA and waited for an hour in the parking lot. Before AAA even arrived, I tested the car again—and it started without any issues. Once AAA tested the battery, they confirmed it was in perfect condition. It is clear to me that either the battery was intentionally drained or mishandled in an attempt to upsell me a replacement I did not need. I was even shown a diagram falsely indicating my battery had failed. This experience reflects extremely poor business practices, and as a result, I will not be returning. I am also considering taking legal action based on this incident.Routine maintenance
by 2018 Pilot on 04/25/2025Efficient and thoroughHello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best carsalesmen ever!!
by Kings on 04/21/2025Paul and Jason gave us superior service helping to make our purchase super easy!!Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Experience!
by Sean H. on 04/25/2025Great Experience! I can't stand the whole process of buying car in general, but these guys made it super easy. Thanks!Hi Sean, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Pilot service
by Grueder on 04/23/2025Kyle are service writer did an excellent job as he always does. We were kept informed thru the whole process.We are pleased to hear you had such a positive experience with us, Grueder! Don't hesitate to call us if you ever need anything. Be safe on the road!
Best experience ever!
by Lauren.singe on 04/23/2025Lisa handled some longggg overdue maintenance on two vehicles. I am NOT a car person and this was all new for me to handle myself and she was amazing. She explained everything in detail and gave me options. Love love love her!Hi Lauren, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Service saved the sale
by Hatch Mom on 04/21/2025After a disappointing interaction with another sales person that sold the first car we were there to see as we arrived for a scheduled test drive, Clayton went above and beyond to help us get the car we were looking for. He found a newer… model at the same price 13 miles away. He picked up the car and met us again for a yest drive. He went out of his way to keep the time we were waiting as brief and productive as possible. I have total confidence in the entire transaction today. I am thrilled with my purchase. A huge thank you!Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mr Robert J. Henrique
by Cactusbob on 04/17/2025Had 4 new Tires put on my 2006 Honda Pilot EX-L. They gave me an estimate of work they said needs to be done. I found it to be extremely high and I have no way of knowing if this work actually has to be done or if the estimate is being… inflated. Some of the discription of the work is vague of the parts to be used. This is not the first time I have had a problem with inflated prices.Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you are willing, please call our General Manager at (480) 505-5186 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Little highlighter thing
by Ashley J on 04/12/2025From the sales manager, sales associate, and finance guy I had the best experience. They are amazing and I would recommend them to anyone!Hi Ashley, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
CR-V Routine Service
by Smurthy on 04/09/2025The service manager was cordial and explained to me needed 30,000 miles serviceHi, thank you for taking the time to share your feedback with us. We hope you have a great day!
Quick, efficient, honest & kind
by SW in Gilbert on 04/09/2025They were quick, efficient, honest & kind.Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Happy shopper
by Victor garcia on 04/06/2025This dealership was very transparent with me. They should me everything they repaired on the truck I was interested in. Their pricing was pretty good, I feel like I got a good price on the F-150. They even offer a bumper to bumper warranty… on a 13 year old truck. I was very happy with the whole process. And I love my new to me truck!Hi Victor, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service review
by Matthew on 04/01/2025Michael Culbertson was friendly and professional throughout the entire service experience.Hello Matthew, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Service
by lpvance on 03/27/2025Mike Culbertson has been my service tech for several years. He is very professional, friendly, efficient, and always takes the time to answer any questions I have.Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Best car buying experience ever!
by DeeMann on 03/13/2025We had research the Honda CRV online extensively and knew exactly what we wanted which was the ExL two wheel drive. We searched on Autonation’s website. We were contacted by Berrin via email and let him know what we wanted. He made an… appointment for us to come in to the dealership. We got a very fair price on our trade in. There was never a feeling of hassling either way. This was by far the best experience we have had with a car dealership!Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Mia Terrence on 05/23/2025