Larry H. Miller Dodge Ram Avondale
Customer Reviews of Larry H. Miller Dodge Ram Avondale
Review type:
Very pleased with recent experience!
by Josh D on 03/23/2020I've had a negative experience in the past with a different LHM dealership, but my experience here more than made up for it! My salesman Marco was friendly, personable, and accommodating; no pressure whatsoever. Also, I'd like to commend… Mike in the finance department for making that part of the process easier as well. It was a great experience overall, and I love my new car!Happy Customer
by Happy Customer on 03/20/2020Our Sales Rep, Daniel Heras, worked very hard for us! We are very happy with our purchase!Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Mike Messina, General Manager
What great service!
by Cassandra on 03/19/2020From the moment I stepped onto the lot, Chris was right there to help me. Chris was in constant contact with me making sure that I always knew what was going on with my vehicle and what I could expect. I am so thankful for all of the… amazing service that was provided to me in this very difficult fix. I will not take my vehicle anywhere else. Thank you so much for all your hard work!!Great experience
by Lucero Macias on 03/17/2020I just want to say I had a great experience. Bruce was awesome really nice and helpful, listen to everything we had to say about what we were looking for and tried his best to help us get into the vehicle we wanted, Also sales manager… Andrew was awesome and was able to help us get into a truck.Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Mike Messina, General Manager
Great service experience
by Bobby on 03/12/2020The folks at Larry Miller were kind and helpful. They let me discover which truck I wanted and assisted in getting the job done. The process was easy and not long at all. Typically you spend all day in dealerships, but not here it was… shorter the usual. Thanks Larry MillerThanks for your wonderful review. We hope to work with you again soon! - Mike Messina, General Manager
Totally satisfied
by Derby Riley on 03/12/2020I had the best over all experience, excellent customer service. Made my buying a new Vehicle easy and very satisfying. Everyone that I came in contact with were pleasant and helpful. I have told my coworkers and recommended-buying a car… made enjoyableThanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Mike Messina, General Manager
Good service
by Tom on 03/10/2020I worked with Deryn who was awesome. I felt like he was there to protect me. When i met with finance they tried charging me more but Deryn stood up for me and made sure i got the deal we agreed too!Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Mike Messina, General Manager
Service
by Walter Magana on 03/06/2020Service was great. Went out front to look at the hellcat in the showroom. Didn’t get to enjoy it because a Disgruntled employee by the name of Ray Motley yelling and cussing out loud. Glad I didn’t have my kid with me. Definitely not coming… back for a trade in or upgrade at Avondale Dodge.Thank you
by Doug and Carol on 03/04/2020Stopped by early Saturday morning 7AM and we were surprised to be greeted by Sam.. He was very pleasant to work with and soon had us out for a test drive. The truck sold it’s self. Overall a good experience. We would definitely come back.Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Mike Messina, General Manager
Satisfied
by Satisfied on 03/03/2020happy and excited that we got the vehicle of are dreams. Thanks to bob mondello he has great customer service.Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Mike Messina, General Manager
Darran
by Javee Millender on 03/02/2020I want to say thank you for taking the time and helping me find the truck of my dreams. You went beyond measure to help me and I super appreciate it. Teamwork Makes the DreamWork.Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Mike Messina, General Manager
Up front, Honest and Highly Recommended
by Tim and Sam on 03/01/2020My wife and I visited Larry H Miller, after visiting another dealership. We were Warmly greeted by Bob Mondello. He immediately had us at ease with his professional attentive nature. We also had the great benefit of meeting General Manager… Gary McClendon. The sales process was Straight forward and we were kept informed every step of the way. We did purchase an outstanding vehicle and will be back to visit Bob and Gary for our future vehicle purchases. We highly recommend Larry H Miller Dodge! There's a reason they're number#1!!!Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Mike Messina, General Manager
Dodge Durango
by Christian Tellez on 02/28/2020Really good experience since the beginning, so happy we the team thank you againThanks for the great positive review! Come back again soon if there's anything we can assist you with. - Mike Messina, General Manager
Pedro tenorios visit with AP
by Pedro tenorios visit with AP on 01/13/2020My visit was a pleasant one. My sales man and finance manager were both professional and quick. Was a smooth purchase. I was well taken care of. Will definitely be back.Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Mike Messina, General Manager
Sam Friedman is the Best Salesman!
by Samantha Cruz on 12/21/2019Just want to acknowledge how fast and easy this truck buying service we’ve ever experienced! We told Sam what we are looking for, showed him a picture of the online ad on LHM website and he got us the keys right away, did the test drive,… and he was very friendly and courteous with the whole experience every step of the way ! Best customer service ever !Thank you for the review! We truly appreciate your support. Should you need anything else, please let us know. - Mike Messina, General Manager
High Pressure Sales
by Saby on 12/04/2019High pressure sales tactics No value for the customer Faulty vehiclesHello there, it’s unfortunate to hear that your experience fell below your expectations. If there is anything we could have done to improve your visit, please give me a call at your earliest convenience. I hope to hear from you soon. - Mike Messina, General Manager
It was meant to be
by Treated like family on 11/15/2019updated 11/22/2019Greatest deal on our third purchase. You will not get better deals of a wider variety any where else! We looked!Thank you for the review! Have a great day! - Mike Messina, General Manager
Very accomodating
by Jim from Peoria AZ on 10/28/2019I happened by chance to drive by the dealership and saw a banner stating that you could lease a brand new, 2019 Ram 1500 for $199 per month. Carl Holmes showed me one of the trucks and I bought (leased) it. Justin H. was fabulous in… finance, and Sales Manager Charlie was the best. Thanks to all for a great experience.Good people.
by Broke Guy on 10/23/2019The sales and financing team I dealt with were spot on.purchased used challenger
by clark on 10/17/2019went in to look at used challengers, no real intent to buy because the buying experience usually sucks. Worked with Ray Motley and he made the experience painless and smooth. Ended up buying because it was a good price, no pressure and I… could not have found a better deal or more enjoyable sales person.My Journey
by Gina Aguilar on 09/14/2019How do I begin....Malcolm and Mat were exceptional in helping in choosing a wonderful new SUV. The experience was outstanding and spiritual if you will. Thank you all at Larry Miller for my new vehicle. I love it!! We're family now...Thank you for the great review! It was a pleasure having you at the dealership. - Mike Messina, General Manager
Larry H. Miller Dodge Ram Avondale is a proud designee of the Walter P. Chrysler Club Award, the automaker's highest honor, which denotes leading dealerships that meet overall sales, Mopar parts sales and customer retention goals. Our dealership is one of only 35 dealers to gain entry into this exclusive group. In addition, LHM Dodge Ram Avondale qualified for the Pentastar Club, for ranking in the top 30 for retail sales in 2019 within our Business Center Group of Chrysler, Jeep, Dodge and Ram dealerships. We also received the FCA Customer First Award for 2016, 2017, 2018,2019. This award recognizes leaders in customer sales and service experience based on five pillars: facility certification, performance measures, training certification, employee surveys and process validation.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Mike Messina, General Manager
by Mike Messina on 03/25/2020