Larry H. Miller Dodge Ram Avondale
Customer Reviews of Larry H. Miller Dodge Ram Avondale
Review type:
Great sales rep
by Manuel F on 09/22/2021Great help. Great salesman.Ram Truck Laramie 2021
by George Allison on 09/13/2021The sales process was very enjoyable and there was no rush. They answered all questions and went the extra mile to ensure you understood all your options and they did not hide anything.The final signing the docs was the easiest and fastest… I have ever done. The truck was ready and no rush in going over it and understanding how everything works. I would highly recommend this dealership and Waylon and Mike were great!Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Mike Messina, General Manager
Great Experience!!
by Chris L on 09/12/2021No hassle sales. Easy process.It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Mike Messina, General Manager
Easy sale and great communication!
by Dan on 08/22/2021I recently bought a 2021 Ram 2500 Tradesman from Harry Miller. Because of Covid and inventory, I was forced to place a deposit on my truck sight unseen. It was still on a rail car. Arthur in internet sales updated my pretty much daily on… the trucks delivery progress. He also supplied me with all the invoices and we negotiated my trade in all over the phone. I live in a neighboring state. Once the truck arrived, all I had to do was deliverer my trade in and drive home in my new truck. The sales man that saw me through that process was Waylon King. It all went very smoothly, no surprises. The facility is sparkling clean and everyone was very courteous.Thank you for taking the time to review our dealership, Dan. We are happy to have earned your recommendation. Come visit us again soon! - Mike Messina, General Manager
Trx purchase
by Luis B on 08/05/2021Raul gave us phenomenal service & helped us get just what we were looking for! Very professional & friendly!Thanks for the great positive review! Come back again soon if there's anything we can assist you with.
Sales
by Na on 06/30/2021The salesman took approximately 20 min to recognize we where even there. Poor customer service. Once they realized I wanted to buy a truck they were very attentive.Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Mike Messina, General Manager, (480) 865-2048
Awesome place and people
by Joshua Brown on 06/07/2021Raul Balderrama and the new employee he had assisting were great to work with. All of our needs were met. They were courteous and helpful taking care of us. We ended up buying two new vehicles and are thrilled!Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Mike Messina, General Manager
Great Customer Service
by Monique G on 06/02/2021Our sales rep Austin was very nice, patient and honest. We weren’t looking to purchase a vehicle however found a vehicle we were interested in and he made purchasing a car less stressful. He wasn’t pushy and didn’t make me feel like I was… bothering him with questions or concerns that I had. I really appreciated him and his time.Thanks for your wonderful review. We hope to work with you again soon! - Mike Messina, General Manager
Sales
by Ryan on 05/31/2021Very friendly, knowledgeable staff.Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Mike Messina, General Manager
First new car purchase
by AC on 05/29/2021Spoke to Ana Games who was very helpful and pointed us in the direction of a sales person. We had the pleasure getting Austin as our car salesman. We explained to Austin our needs and he was able to pick out the perfect car for us. Austin… ran the numbers and came back with a more then fair offer. Needless to say we purchased the vehicle. After dealing with Austin we were transferred to the finance department where we worked with Mr. Samianago who was very helpful and took great care of us. My wife and I were very impressed with the type of customer service we received at Larry H. Miller (Avondale). We will definitely be returning to purchase another vehicle in the future.Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Mike Messina, General Manager
Elvin was awesome
by Stevan Cary on 05/29/2021Overall experience was great. Loved all the help.Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Mike Messina, General Manager
Excellent Customer Service
by Favian on 05/18/2021Buying process was easy and painless. The sales staff was great! I highly recommend!Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Mike Messina, General Manager
Very happy
by Frank Jacobs on 04/27/2021Very happy with my new ram truck , and they way they treated me.Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Mike Messina, General Manager
Impressive
by Jenna Holler on 04/20/2021My first time purchasing a new car and the experience was painless. Andrew and Justin did everything they could to get me the best deal possible on the car I wanted. These guys worked with my struggling credit and did not stop until I was… comfortable with the deal we made. I am very content with my purchase and live my car. I will definitely be back!Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Mike Messina, General Manager
If I could give 0 stars I would.
by Hamayranhy on 04/15/2021I would NEVER recommend this dealership, they’re only nice when trying to get you to purchase the car once car has been purchased and you need additional help or services, you get the run around. I called about 6 times and I kept getting… hung up on, requested a manager & manager also disconnected call. Called in to check status of my car when it needed to be repaired, person in charge of the repair was very rude didn’t provide any details nor help. I would never recommend their services nor shop here ever again.Thank you for reaching out. We want all of our customers to feel taken care of before, during, and after their purchases. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Mike Messina, General Manager, (480) 865-2048
Service and Sales are top notch.
by Mike George on 04/13/2021I have been going here for years to service my Ram Dakota and the service department has been amazing. My wife and I recently purchased a new Grand Caravan from Sam at LHM Avondale. Sam was professional and not pushy to make a sale. He… listened to what we were looking for, was knowledgeable, and made a normally not so fun experience not so bad.Thanks for your wonderful review. We hope to work with you again soon! - Mike Messina, General Manager
Thad was great!
by gerald mcclain on 04/08/2021Buying a truck is always going to be a grind but Thad was great to work with and was genuine.Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Mike Messina, General Manager
Great Car buying experience!
by Heather S on 03/31/2021I appreciated all the work done for me by Anthony Garcia in purchasing my Ram Promaster City Wagon! Detailing dept could have been a bit quicker.Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Mike Messina, General Manager
I go no where else!
by Juanita on 03/28/2021Family friendly, courteous and respectful. The first car I purchased here my circumstances were difficult but they were so awesome and worked with me. My Dad then purchased his car here. I got amother car from here. There service is always… amazing, now, I refuse to go or have my family go anywhere else!Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Mike Messina, General Manager
Easy to deal with...
by Dan L on 03/15/2021updated 03/22/2021Bob was great, went above and beyond during our purchase to make sure we were taken care of.Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Mike Messina, General Manager
Very professional staff seamless sales process from start to finish.
by Lori Southerland on 03/11/2021My family has bought 3 trucks from Larry H. Miller Peoria and we could not be happier with the service we received. Jerome and Antonio are really professionals!Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Mike Messina, General Manager
Larry H. Miller Dodge Ram Avondale is a proud designee of the Walter P. Chrysler Club Award, the automaker's highest honor, which denotes leading dealerships that meet overall sales, Mopar parts sales and customer retention goals. Our dealership is one of only 35 dealers to gain entry into this exclusive group. In addition, LHM Dodge Ram Avondale qualified for the Pentastar Club, for ranking in the top 30 for retail sales in 2019 within our Business Center Group of Chrysler, Jeep, Dodge and Ram dealerships. We also received the FCA Customer First Award for 2016, 2017, 2018,2019. This award recognizes leaders in customer sales and service experience based on five pillars: facility certification, performance measures, training certification, employee surveys and process validation.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
Thanks for your wonderful review. We hope to work with you again soon! - Mike Messina, General Manager
by Mike Messina on 09/23/2021