Larry H. Miller Dodge Ram Avondale
Customer Reviews of Larry H. Miller Dodge Ram Avondale
Review type:
Absolutely great experience
by Brandy Sheehan on 03/10/2021Have to say that my overall experience was excellent. Went in knowing what I was looking for and Kris Kapusta walked right out and brought me exactly what I asked for. They were more then accommodating thru the process due to my young son… being with me. They made sure all my questions were answered and at no point did I ever feel rushed.Sam was Awesome!!
by RAM 2021 on 03/06/2021Overall we had a great experience. Sam was a great help, he took the time to find out what needs were and then directed us to the right RAM for us. The only negative is the amount of time to go through the buying process.Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Mike Messina, General Manager
Recommend
by Jessica Villalobos on 03/01/2021Great customer service and very very helpful in every aspect! Would highly recommendThank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Mike Messina, General Manager
2021 Ram
by Curtis Oxford on 02/06/2021Very nice people and not high pressure salesThank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Mike Messina, General Manager
Great service people were very friendly and helpful with all of the staff
by Gerry McClendon on 01/29/2021No pressureThank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Mike Messina, General Manager
Service and Sales
by Barry B on 01/13/2021Fast, friendly, and effective service on our RAM pickup.Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future!
New car purchase
by Karen Kincy on 01/04/2021Had a wonderful experience at the dealership. Everyone we encountered was kind and professional. We traveled from out of town to pick up our new 2021 Durango and we are very pleased. My salesman was Camren Kincy and also had a great… experience with the finance manager.Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Mike Messina, General Manager
Honest and friendly dealer
by dadto7 on 12/10/2020I was surprised how easy it was to buy from this dealership.Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Mike Messina, General Manager
2020 Ram 1500 Bighorn Ceramic Gray
by Ken on 12/02/2020Buying process was pretty straightforward, a little bit of numbers shuffling but otherwise good.Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Mike Messina, General Manager
Service Department
by Recent service on a Dodge Ram on 09/21/2020Had to leave my Ram 2500 at LMD after the engine light came on for a DEF malfunction. Not sure why they limit the speed to 5 MPH after going 150 miles. Never less I had to leave it for service. nothing was found wrong, but they ended up… charging a lot to reset the engine light. The service writer was good getting me in and out quickly. However, I do wish that the mechanic would have cleaned all the DEF fluid he left on the underside of my truck. I’m not sure I would go back as I feel this was just a quick way for the dealership to make big bucks off a quick fix. At least I hope it’s fixed..Hello there, thank you for taking the time to leave a review. We appreciate the feedback! If you end up having further questions or concerns, please feel free to reach out to me directly. Thank you. - Mike Messina, General Manager, (480) 865-2048
Superb customer service from Francisco our service advisor!!!!
by Joel on 09/21/2020Awesome, helpful, courteous and professional describe Francisco! We highly recommend to our family and friends!Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Mike Messina, General Manager
Very good experience
by Steven on 09/12/2020Very good buying experience. Our salesperson is Sonya Rau and she is wonderful! She answered all of our concerns and made sure we are happy with the purchase. Our finance guy (Diesel) was also very helpful. Did not have to spend too many… hours in the dealership. Would definitely recommend buying from here.Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Mike Messina, General Manager
Unsatisfied
by Abel on 09/02/2020Time o f purchase was told I was buying warranty for paint and dent repairs now there telling me paint is not under warranty talk to the dealer Larry Miller RAM now there telling me different all is a suddent ir doesn't cover the hood or… tail gate.Hello, it is unfortunate to see that you are not satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Mike Messina, General Manager, (480) 865-2048
Excellent experience
by Excellent experience on 08/20/2020Greeted promptly upon arrival. The salesman Sam was experienced and very helpful. Our business manager, Justin was thorough and also very knowledgeable. I would recommend Larry Miller Dodge to my friends, and already have. I love my new… car!Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Mike Messina, General Manager
Buying a used car
by Jim on 08/14/2020Great service with no pressureThank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Mike Messina, General Manager
Great Experience
by Great Experience on 06/11/2020The whole staff really went the extra mile for us. A big thanks to Bob. M. for all his help.Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Mike Messina, General Manager
Power Wagon
by Customer service on 06/09/2020The sales staff was super helpful and friendly. I had a wonderful experience. The whole process of filling our paper work was very streamlined. Arnie was awesome. He took his time with us and made us feel at home. No pressure. I would… highly recommend friend and family. Thanks for the wonderful service.Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Mike Messina, General Manager
Great Car buying experience
by Highly recommend on 06/02/2020Carrie helped me find the truck for me. The finance team and management all greeted me and didn't play no games with the numbers. Everything was fair and upfront. Definitely one of the better car buying experiences I've had.Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Mike Messina, General Manager
First time buyer
by Ram buyer on 06/01/2020Salesman very nice. Not pushy. Explained everything in detail. Process was quicker than I thought it would be.Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Mike Messina, General Manager
Professionals
by AN on 05/29/2020very pleased with the buying experience. Thad was professional and knowledgeable.Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Mike Messina, General Manager
New truck 🙏🏼
by Joseph on 05/17/2020Went in looking for a truck for work and Sam helped me find the truck I liked and helped me out in every way he could 👍🏼 10/10Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Mike Messina, General Manager
Larry H. Miller Dodge Ram Avondale is a proud designee of the Walter P. Chrysler Club Award, the automaker's highest honor, which denotes leading dealerships that meet overall sales, Mopar parts sales and customer retention goals. Our dealership is one of only 35 dealers to gain entry into this exclusive group. In addition, LHM Dodge Ram Avondale qualified for the Pentastar Club, for ranking in the top 30 for retail sales in 2019 within our Business Center Group of Chrysler, Jeep, Dodge and Ram dealerships. We also received the FCA Customer First Award for 2016, 2017, 2018,2019. This award recognizes leaders in customer sales and service experience based on five pillars: facility certification, performance measures, training certification, employee surveys and process validation.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Mike Messina, General Manager
by Mike Messina on 03/26/2021