Earnhardt Honda
Customer Reviews of Earnhardt Honda
Review type:
Great service
Earnhardt Honda
by esgarcia4 on 12/09/2013updated 05/28/2025Johnny D. was my sales person great experience, told him what I wanted (Honda Accord) or (Honda CRV). Went with the Honda Accord no sales pressure worked with me on my trade and price of the car.Great Customer Service
by insight11 on 04/13/2011updated 05/28/2025I had the pleasure of working with Scott May, a sales man at Earnhardt Honda. I was greeted promptly and my request for a test drive on a new Insight was taken care of quickly. Throughout the "haggling" process I felt like they really… wanted to do the best they could to close the deal. Scott was professional and listened to my requests. The dealership seems to want to be known as one who goes out of their way for great customer satisfaction. They did a great job as far as follow up after the deal has been closed. They still want me to be pleased with my purchase. If you go to Earnhardt, look for Scott. He is very eager to please.Elated by Excellent Treatment !!!
by galehenry on 06/10/2013updated 05/28/2025My husband and I were looking specifically for a Honda to replace our Accord we lost in a car wreck. So we had been shopping at several dealerships but were not ready to make the purchase from any of those. When I spoke with Martina T from… Earnhardt's on the phone, I was convinced by her caring personality that she would treat us fairly. That was the understatement of the year, because she was not only attentative to concerns of the car we wanted, but treated us more than fair as far as price, as did Kevin, her manager. She even went the extra mile and helped us understand the advanced technological features of the Navigation system and how it works, even to the extent of setting it up with my phone and addresses. She never made us feel as if we were rushed. In fact, everyone we encountered at Earnhardt's made us feel as if we were important to them. I would highly encourage others to check out this dealership for your new or used car needs. Be sure to say hello to Martina for us!What an encouraging review to read! Thank you, Gale, for taking the time to share your experience with us and the 5-star rating. It was our pleasure to have been able to assist you and we are grateful for the recommendations you have spread throughout our community. I will be sure to pass along your kind words to Martina as she will be touched to hear you spoke so highly of her. Our staff is dedicated to customer service and I'm glad to see Martina has gone above and beyond for her customers. Congratulations on your new Honda and please do not hesitate to contact us if any issues should arise. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages to stay updated with current news and maintenance discounts! Sincerely, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
We recommend Earnhardt Honda
by bkrieg on 01/13/2011updated 05/28/2025This is our 3rd purchase from an Earnhardt dealership. At all three we have been treated well, but this experience was the best of the three. We received a timely response from Manuel Cabrera to my e-mail request about the availability of… the Odyssey model we were interested in. Manuel kept in contact with us over the next few days and had a sales manager call me with a out the door price that was better than others we had received. We set up an appointment after a brief conversation Manuel turned us over to his sales partner, Bill Kopta since Bill was better acquainted with the features of the 2011 Odyssey. The test drive, the final agreement on price, and the paperwork all went smoothly. After the actual purchase Bill Kopta spent approximately one hour explaining the many features of the Odyssey Touring Elite to us and answering any questions we had. The sales contract called for Earnhardt Honda to obtain side moldings for the Odyssey and install them at no additional cost to us. The moldings were there within a day and they were installed two days later, the first day we could bring the car in. (We highly recommend the side moldings for all new Odysseys they protect the sides from door dings and, we think, add to the beauty of the vehicle.) We highly recommend Earnhardt Honda, Manuel Cabrera and Bill Kopta to anyone considering the purchase of a new Honda.Exceptional Buying Experience with Earnhardt Honda!
by konrad on 11/20/2012updated 05/28/2025I like to commend on DC C.'s exemplary customer service and professionalism during my recent visit to Earnhardt Honda. I ended up purchasing a 2012 Honda Odyssey. There were no high-pressure selling that I am accustomeid to at most… dealerships. DC was very courteous, honest and patient throughout my entire buying experience. I walked away driving a very beautiful vehical and a very happy and satisfied customer. Thank you DC and Earnhardt Honda for this excellent experience. I would definitely recommend you to friends and families.Hearing from our happy customers is always encouraging, thank you! We hope you are still enjoying your Honda Odyssey! Don't forget to like and follow us on Facebook and Twitter for exclusive updates and specials. Take care, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
Best car buying experience yet
by MikeCarroll on 04/04/2013updated 05/28/2025After several weeks looking to get a used car going from dealer to dealer and playing the game of the usual Van Tyle type sales pitch, my wife and I ended up giving it one more shot. We went to Larry Miller VW with an appointment and the… salesman was not even there. After wasting 30 minutes not finding a car we wanted in our price range we left exhausted from a long day. Thinking that instead of wasting our trip we could try one more place. The first place we saw was Earnhardt Honda. Of course being hesitant about a sales guy approaching us not knowing the internet pricing on a car we just wanted to look. Camren came up to us and added no pressure to us looking and let us steer our car choice as we wanted. We couldn't decide on a vehicle at that time so we let them run our credit to get us pre-approved. Being 9 at night there was not a definite answer so I offered to have Camren call me the next day with the results. The following day he called and said we actually got approved for a lease on a brand new Honda. WOW! After work we went straight down there and got all the paperwork ready. All we had to do is pick the color we wanted. They were able to get us through the finance side so quick thanks to Double G and had such a friendly feeling afterwards that we will absolutely refer all of our friends down there to see these great guys.Thank you for taking a moment to share with us about your search for a new car! We know how stressful it can be, and we are always trying to find ways to take that pressure off of our customers. We are proud to have a sales team that does their absolute best to be efficient, accommodating, and thorough at every turn. It's great to hear that Camren was no exception. Please come and see us if there is anything more we can do for you. Find us on Facebook and Twitter if you havent already, and youll stay posted on exclusive deals and specials that we run! Sincerely, Austin Hyde, Customer Relations Manager, 623-934-5211 ahyde@earnhardt.com
Great place
by raych1996 on 08/19/2013updated 05/28/2025I bought my new Blue 2013 Honda Civic from Marvin D at Earnhardt Honda. It was a great experience. This is the 3rd car I have bought at Earnhardt and I will only take my car there to be serviced. Great place.Customers like you help keep our family business running strong. The loyalty you have shown our dealership is greatly appreciated and we are encouraged to know you have received the service you most deserve during each encounter with our staff. Thank you for the awesome feedback and we look forward to seeing you again soon. Take care, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
Pleasant experience
by chuck187 on 12/08/2013updated 05/28/2025My wife & I purchased a new 2013 Honda Accord from Earnhardt Honda last week and had a very pleasant experience with our purchase. Rafi J was our contact for the past couple of months. We recently moved to Arizona from Wisconsin and… communicated by phone a number of time's. Rafi answered all of our questions that we had with no pressure to make the purchase. We would like to thank everyone from Earnhardt for a job well done. Highly recommend this dealer for any Honda purchase. Thank you Rafi for making our experience so pleasant.Congratulations on your new Honda and thank you for allowing us the opportunity to earn your business! Your recommendations and high-star rating let us know you really enjoyed your experience at our dealership and your feedback is encouraging to our team. I'm pleased to know Rafi was more than willing to assist and make sure you found your perfect vehicle. I will be sure he hears of your compliments and all of us anticipate the next time we may be of service. Don't forget to print off the service specials we offer on our Facebook and Twitter pages! All you have to do is like and follow us! All the Best, Austin Hyde, Customer Relations Manager
Earnhardt Honda
by paula59 on 07/08/2012updated 05/28/2025I felt that we were treated with respect by all staff. The process of buying the vehicle we bought was expedited in as many way's as possible. It was extremely hot outside and I to don't tolerate the heat well. My salesman, Mr Don Staples… and Kevin (do not have his last name)were very patient with me, and helped me not have to endure the heat any more than i had to! We were looking for a used CR-V and ended up liking a new one. I would recommend this dealership to anyone.Outstanding sales dept.
by bigshopper on 03/25/2011updated 05/28/2025I am 62 and have purchased my share of cars through the years, my daughter needed to purchase a vehicle. We went to several dealerships prior to Earnhardt Honda, I was more than discusted with sales department, all they wanted to do was run… her credit report even without her finding a car she was interested in. Was ready to give up, but decided to stop at Earnhardt before going home. We had the honor of meeting Matthew Ranger, he was wonderful, not only knowledgeable about the cars he sold but the auto industry in general. He was wonderful no pressure, no pushing, no rushing to get us to made a decision. and when we did, he spent so much time with us explaining all options regarding financing, and helped us to obtain what we could live with, like so many of us money is tight. What a wonderful person Mr Ranger was, we have called him several times with what most would consider stupid questions, ones that most would not need to ask, but always so kind, always willing to assist us no matter what. If anyone is interested in purchasing a Honda before you do you owe it to yourself to take a trip to Earnhardt and make sure you request Mr. Matthew Ranger, I do promise you will not be disappointed you did. If there was a way we could give him the praise he more than deserves I would love to do so. We can only hope for those of you looking to purchase a car, you take the time to talk with him. I have referred Matthew Ranger to several people that we know, I would not refer them to anyone else I have had dealings with in the past several years. I just hope he is there when it comes time for us to purchase another car. Mr. Ranger we want to thank you, for your outstanding assistance in helping us make a big decision of purchasing a car. If only this great big world could get to know you what a wonderful world we would live in. Once again thank you we both been very honored to have the chance to work with such a special sales consultant, just a little warning, now that we have found you, you will just have to put up with us we will be back to do business with you in the future. A 5 star happy customerA DEALER DIFFERENT FROM THE REST!!!
by tonyf8 on 06/11/2013updated 05/28/2025I leased a 2013 Honda CR-V yesterday from this fantastic dealership. Mr Rafi J assisted me from start to finish. The whole transaction took less than 2 hours that is inclusiveof the financing paperwork. For folks who have had the automobile… buying experience, you all know this is not the nrom. The professionalism, courtesy, and customer care displayed by Rafi is unprecedented in the auto selling industry. Based on the other positive comments I have seen here and other websites, Rafi is not an anomaly at this dealership. If you are looking for a HONDA and want to be treated like a customer should be treated go get RAFI and have him assist you with your search and purchase. What a refreshing experience in this day and age of deteriorating customer care and downright business professionalism. Will definitely recommend to ALL my friends, neighbors and strangers. The reviews do not lie, they are that good.What a refreshing review to read. Thank you for taking the time to share your experience as well as your recommendations! We work hard to ensure our customers feel comfortable and not pressured while pursuing their car-buying process. Rafi is an exceptional salesman and a terrific addition to our team. I am glad to hear he took great care of you and contributed so much to your experience at our dealership. Please feel free to contact us should you run into any issues or you have any questions regarding your new CR-V; our team members are eager to assist! Until next time, please visit our Facebook and Twitter pages to stay updated on dealership news and service specials. Thank you again, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
internet purchase at Earnhardt Honda/Earnhardt Toyota
by NoGM on 08/10/2013updated 05/28/2025A painless purchase from Earnhardt, I conducted the entire search via internet, not talking to a car salesman until an OTD price for a unique VIN was determined and priced. Earnhardt Toyota was low bid for the Corolla and Earnhardt Honda… was low for Honda Civic LX. Subash at Toyota dealer arranged for Francisco R to handle our purchase of a 2013 Honda Civic LX. process was smooth. Best way to handle internet purchase is a cash no trade deal; it makes comparisons easy. After agreement on price all went very smoothly.Thanks for the encouraging feedback! I'm happy to hear your purchasing process went smoothly. We understand there are multiple ways to go about car shopping. For some, it is best to physically come into the dealership and discuss options with our sales team. Others prefer researching car options at their own leisure and in the privacy of their own home. It is important our dealership caters to those different types of needs and we're glad you found what you were looking for! We appreciate the 5-star review and look forward to working with you again in the future. Take care, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
Earnhardt Honda
by andrewz2 on 08/05/2013updated 05/28/2025Johnny D was my salesman and he helped me get a absolute great deal. Not a lot dealerships do what they did, got me a great deal with my trade in. And they did everything possible to give me the great deal!!Our customers are our number one priority and we genuinely care about you! That includes getting you the best deal for your trade-ins. Thank you for putting your trust in Earnhardt Honda and congratulations on your new car! We appreciate the 5-star review and encouraging feedback you have left us. We look forward to taking care of all your future automotive needs. Before we see you again, be sure to like and follow us on Facebook and Twitter. You won't want to miss the awesome deals and specials we offer to our fans! Sincerely, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
Pablo H V
by Twinturbo2jz on 07/05/2013updated 05/28/2025Pablo H. V is a great sale consultant. Excellent service, outgoing and friendly.You're right; Pablo is a great addition to our sales team! I'm glad you had the opportunity to work with him and he was able to get you into a new car. I will be sure to pass along your feedback and he will be grateful to hear you spoke so highly of him. We look forward to fulfilling all of your automotive needs and working with you again in the future. If you haven't already, be sure to like and follow us on Facebook and Twitter to take advantage of the service specials we offer! See you soon, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
Earnhardt Honda - Excellent Experience
by hondahappy1 on 06/20/2013updated 05/28/2025I was in a really tough spot with my used vehicle and needed to trade it in. I randomly picked Earnhardt Honda and I was so glad I did! Jay K the salesman was very helpful and patient. I always owned domestic cars, so I was nervous about… changing to Honda. All I can say is I love my new CRV, and Earnhardt Honda is the best place for a car buying experience. Lori C.Lori - thank you for giving us a shot! We are honored to have you as a customer and I am glad to hear you had such a pleasant experience. Providing excellent customer service is important in all areas of our dealership and Jay contributes greatly to our overall customer satisfaction. I will be sure to pass along your encouraging words! If you should have any issues or questions about your new CR-V, please do not hesitate to reach out to us! You can also stay connected by liking and following us on Facebook and Twitter. Thanks again, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
Great Service and No Bull
by Greyula on 08/14/2013updated 05/28/2025After being jerked around at another Valley Honda dealership and was told "There is no where in the state of Arizona" that I was going to find a Civic in the color I wanted I called Earnhardt Honda and spoke with Rafi J. Rafi said he had… the car I wanted and he was able to beat the price of the other dealer and he told me there was a $500 Honda rebate that the first dealer neglected to mention. When I got to Earnhardt Rafi was friendly and accommodating but best of all there was absolutely 'no bull''. It was so nice to be talked to like an intelligent person. The entire process was very streamlined and painless and Rafi answered all of my questions. With this level of service and the great prices, I would definitely recommend Rafi and Earnhardt Honda.We certainly appreciate this review! Thank you for taking the time to share your car-buying experience with us. Our number one concern is our customers; we are here to serve you! That includes doing whatever it takes to ensure your needs are met. I'm encouraged to know Rafi was so helpful and that he fought hard to land a great deal for you! Please let us know if we may be of any other service to you--we look forward to seeing you again. Thank you, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
We bought our 5th & 6th cars in 4 years Friday.
by brandiesmom on 10/13/2013updated 05/28/2025My low tire pressure light came on so we stopped in to get it taken care of. Of course we wander in to look at cars. Andy G' the "funny"salesman came over to talk to us. He said," I can get you into a new car today." Our cars were only 17… mos. old so we knew we couldn't get a new car so we challenged him to try. NOT SO FAST. We drove out with 2- 2013 brand spanking new Civic Hybrids at 4:00 pm Friday Oct. 11th. We talked through a lot of possible options with Leo R, sales manager and Andy and got one that fit our financial needs. It took about 6 hours so don't get discouraged and just leave. Have patience and let them work their magic. If we had left, we wouldn't be in our new cars and would have been in worse shape when it came time to trade in our cars down the road. Talk to them about leasing. Talk to them about the hybrids. The mileage is great. Leasing is a much better way now a days and we are getting a check for the equity (which we were lucky to have) we had in our cars. Our payments went down, we're getting a check back and as long as we don't walk away at the end of the lease, we don't have to worry (without getting stupid of course) about the miles we drive for work. What a win win deal for all. Leo and Andy were so patience, thoughtful, understanding and funny to work with, but in the end, they got it done. If it can be done, they will get it done. Just have some patience and faith. Go see Andy and Leo today. Our service with them has been great with no issues. Leo's son Leonard R is our service advisor. Just make sure you communicate and listen to what they're saying so there are no issues at the end of your service. Communication works both ways...neither parties can read the others minds so communicate what you want done, and check your service done sheet when you check out to make sure everything got done. If things are not done, ask about it politely. No one likes to be talked down to, yelled at, or just be treated disrespectfully. Talk with your service advisor. Communication does work.Sometimes great things come when you least expect them! Thank you for keeping an open mind while working with our sales team. We are encouraged to hear you had such a pleasurable experience at Earnhardt Honda and that youll be returning in the future. Congratulations on your two new 2013 Civic Hybrids! Thanks for trusting Leo and Andy and the great feedback. We hope they will bring you both joy for years to come. If you have any questions regarding your new purchase or need anything else from us please do not hesitate to contact us! Enjoy your new rides, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
Zeus N
by kevinky09 on 03/21/2013updated 05/28/2025Most of my car buys have been through honda and Zeus has always been the guy to close the deal, he's an easy going guy so doing business feels less stressful. Great to test drive with, if seeing how fast the car takes off when you floor it… is what will take to make you fall in love with the car then thats what we're goin to doKevin, thank you for choosing Earnhardt Honda for your car-purchases. We appreciate your continued business and your loyalty to our dealership. Zeus will be especially grateful for your shout out. We look forward to fulfilling all of your automotive services. If you haven't already, be sure to like and follow us on Facebook and Twitter for exclusive dealership updates and specials. Until we meet again, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
New Honda CRV
by claudine1 on 04/01/2013updated 05/28/2025The sales person (Mike A) was very helpful and made our purchase a positive experienceClaudine, we're glad to hear your time at our dealership was well spent. Please let us know if we may be of any future service. Like and follow us on Facebook and Twitter for exclusive deals and dealership updates! Take care and drive safely, Austin Hyde Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
Great customer service
by scot11 on 07/28/2013updated 05/28/2025Just purchased a new CR-V and the sales rep Marvin D was very knowledgeable and was easy to work with, it made for a good car purchasing experience.Congratulations on your new CR-V and thank you for choosing to do business with us! We appreciate your 5-star review and the positive feedback. I will be sure Marvin hears of your kind words. In the meantime, be sure to check us out on Facebook and Twitter. We offer exclusive deals and updates to our fans. Take care, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
Why Go Anywhere Else ..There is No Bull
by rrosenblum on 05/02/2013updated 05/28/2025After visiting another dealer and to my dismay , they bumped the price of the agreed offer, and lied about my finance. I decided to visit Earnhardt Honda and meet Joe L . This was by far a different culture of dealership. The smoothest… transaction ever. Joe L delivered all what was promised and then some. I got my Honda CRV from Earnhardt! Visit them , it is worth the drive.It is unfortunate to hear poor experiences brought you to our dealership, but we are encouraged to hear we were able to get you all set up with a new CRV! We appreciate the recommendations and look forward to working with you again in the future. Until then, please do not hesitate to let any of our Team members know if you have any further questions or concerns about your new purchase. We are all here to help! Like and follow us on Facebook and Twitter to receive dealership updates and service specials! Happy driving, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com
Thank you for this fantastic five star review! Congratulations on your new Honda Accord! Johnny is an important part of our team and he will be thrilled to know he made your visit with us hassle free. If you have any questions or concerns please feel free to call or stop by, we are always here to help. We look forward to seeing you again. All the Best, Austin Hyde, Customer Relations Manager
by paragonacura on 12/10/2013